Brett O'Connor | Page 4
Express Service Advisor
DARCARS Honda of Tenafly
28 County Road
Tenafly, NJ 07670
Dealership Experience
11 yrs, 6 mos
51 Reviews
Write a Review51 Reviews of Brett O'Connor
June 19, 2023
I bought a 2022 Honda CRV in june 2022. The car has a factory defect that I complained about within a week of buying the car. The rear right side door makes a noise when I close it. I took The car has a factory defect that I complained about within a week of buying the car. The rear right side door makes a noise when I close it. I took the car to the service department and they pretended that there was not difference between the sound of the doors. Besides that, I explained them that the noise received inside the car when driving at high speed [55 miles or more] is to much for a brand new car. They put some grease and told me that they solved the problem but the sound never went away. To add more to my disappointment of this business, the two cortesy oil changes that I got when I bought the car, was not worthy, because the waiting time was over 3 hours each time I went for oil change. Every time I asked to talk to the manager they were "busy" or " on lunch". More
Other Employees Tagged: Michelle Pincay, Mike Varela, Claudia Vazquez , Roy Bautista, Craig Kupiec, Paula Pimentel
March 20, 2023
Big fan of Brett. He listens to my needs and is a good communicator. The work there is top notch. They are doing a great job with my 12 year old car. He listens to my needs and is a good communicator. The work there is top notch. They are doing a great job with my 12 year old car. More
October 03, 2022
I bought the car sight unseen and was very pleased to see that I got an awesome color other than white. There were a couple small issues with the delivery but they made it right. The car's great and the serv that I got an awesome color other than white. There were a couple small issues with the delivery but they made it right. The car's great and the service equal. More
Other Employees Tagged: Vikram Das, Erik Jimenez
August 05, 2022
Arnold was really fantastic and made the process so seamless and easy. I really appreciated it! seamless and easy. I really appreciated it! More
Other Employees Tagged: Arnold Bang, Ronnie Manuel
June 08, 2022
Dalen is the best sales person I know. The dealership backed him up with everything he told me. The dealership backed him up with everything he told me. More
Other Employees Tagged: Dalen Ramos , Paula Pimentel
November 30, 2021
Service advisor Brett O'Connor was very helpful and courteous. Car was ready within the same day and all services requested were completed. Keep up the good work! courteous. Car was ready within the same day and all services requested were completed. Keep up the good work! More
July 30, 2021
I’m in love with my new car my salesman he’s the best got me in and out n answered all my questions Thanks Herbie me in and out n answered all my questions Thanks Herbie More
Other Employees Tagged: Alex Fermin, Craig Kupiec, Anthony Landestoy, Christine Lotito, Sole Martinez, Herbie Rosario Jr., Frankie Sanchez, Nikita Villopoto

