Brandon Rose
Brandon Rose at Lithia Hyundai of Anchorage

Brandon Rose

Service Technician

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.7
63 Reviews
4.7

63 Reviews

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63 Reviews of Brandon Rose

November 11, 2025

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Employee Rating

Very friendly and accommodating! We greatly appreciated the ease of making an appointment and the friendly service!! More

by JAKINALASKA1
Recommend Dealer
Yes

Other Employees Tagged: Brandon Rose

November 07, 2025

Dealership Rating
Employee Rating

Service was polite and prompt. Appreciate very much the Uber option. Please keep providing that. More

by JAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dana Clendenen

Nov 07, 2025

Lithia Hyundai of Anchorage responded

Thank you, JAV! We’re glad to hear that your service experience at Lithia Hyundai of Anchorage was polite and prompt. We’re happy you found the Uber option helpful and appreciate your feedback. We look forward to welcoming you back for your next visit.

November 05, 2025

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Employee Rating

Detailer sucks xxx because the vehicle is still a xxxx hole. I used to work for Lithia Dodge of Wasilla as a detailer and do a better job than that when a customer bought a used vehicle. More

by CRAB2675
Recommend Dealer
No

Other Employees Tagged: Brandon Rose

Nov 07, 2025

Lithia Hyundai of Anchorage responded

We're sorry to see your dissatisfaction with our detailing services. This certainly doesn't match the high standards we set for ourselves and our customers. If you'd be willing to discuss this further or provide more details, please reach out at any time - we're here to help make things right. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

November 05, 2025

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Employee Rating

Assured twice blinker was fixed, still not working even after addressing blinker is clicking faster than usual before I left. Called about it, have not been contacted back. More

by bushlakewell
Recommend Dealer
No

Other Employees Tagged: Brandon Rose

Nov 06, 2025

Lithia Hyundai of Anchorage responded

I'm very sorry to see your blinker wasn't fixed properly and that you haven't received a call back. We want to ensure your vehicle is working perfectly, and I'd be glad to assist you with this. Please contact me at your earliest convenience. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

November 05, 2025

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Employee Rating

Good, but getting tires changed shouldn't take more than 1 hr Good communication, bad timing More

by AUSTIN.GILBRETH
Recommend Dealer
Yes

Other Employees Tagged: Brandon Rose

Nov 07, 2025

Lithia Hyundai of Anchorage responded

Thank you for your feedback, Austin. We’re glad to hear that you appreciated the communication at Lithia Hyundai of Anchorage. We also take your note about timing seriously and will continue working to make every service visit as efficient as possible. We hope to see you again soon.

November 03, 2025

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Employee Rating

When we called to winterize our car because we bought it in Missouri and we needed it set up for Alaska, they just set us up for oil and gas lube. Consequently we have to drive back into Anchorage a week la More

by sdjoswiak1
Recommend Dealer
No

Other Employees Tagged: Brandon Rose

Nov 05, 2025

Lithia Hyundai of Anchorage responded

I apologize for the inconvenience and miscommunication regarding your winterization request. We understand how frustrating it can be to make an extra trip, especially when preparing for Alaskan winters. We'll address this with our scheduling team to ensure better clarity in the future. If there's anything more we can do or if you'd like to discuss further, please reach out. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

November 02, 2025

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Employee Rating

Service has come a long way since covid messed things up there. The current crew are wonderful though! More

by LORELIE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Lithia Hyundai of Anchorage responded

LORELIE64, it is wonderful to hear that you noticed the improvements in our service team! We truly appreciate your kind words and hope to see you back soon for another smooth experience.

October 23, 2025

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Employee Rating

All was good but I had to wait a very long time They were behind More

by delynnbisegger
Recommend Dealer
Yes

Other Employees Tagged: Brandon Rose

Oct 24, 2025

Lithia Hyundai of Anchorage responded

Delynn, thank you for your feedback. We’re glad your experience was positive overall, and we sincerely apologize for the long wait. We’re working to improve our scheduling so your next visit will be quicker and more convenient. We hope to see you back soon!

October 14, 2025

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Employee Rating

Got in precisely on time for my appointment; kept me appraised of the change to work, which I was able to approve on the spot and it was taken care of. More

by TGUINN0
Recommend Dealer
Yes

Other Employees Tagged: Brandon Rose

Oct 15, 2025

Lithia Hyundai of Anchorage responded

It’s wonderful to hear your visit went so smoothly and that our team kept you updated throughout the process. We’re glad everything was handled efficiently and appreciate you taking the time to share your experience.

October 14, 2025

Dealership Rating
Employee Rating

I also signed up for interior and exterior cleaning but it was canceled due to lack of man power?! More

by buterinterenty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Lithia Hyundai of Anchorage responded

Thank you for your feedback. We’re glad your service visit started on time and that communication throughout the process was smooth. We’re sorry to hear the cleaning service couldn’t be completed as planned and appreciate your understanding. We hope to make your next visit a better one.

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