Brandon Rose

Lithia Hyundai of Anchorage responded

Thank you, JAV! We’re glad to hear that your service experience at Lithia Hyundai of Anchorage was polite and prompt. We’re happy you found the Uber option helpful and appreciate your feedback. We look forward to welcoming you back for your next visit.

Lithia Hyundai of Anchorage responded

We're sorry to see your dissatisfaction with our detailing services. This certainly doesn't match the high standards we set for ourselves and our customers. If you'd be willing to discuss this further or provide more details, please reach out at any time - we're here to help make things right. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

Lithia Hyundai of Anchorage responded

I'm very sorry to see your blinker wasn't fixed properly and that you haven't received a call back. We want to ensure your vehicle is working perfectly, and I'd be glad to assist you with this. Please contact me at your earliest convenience. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

Lithia Hyundai of Anchorage responded

Thank you for your feedback, Austin. We’re glad to hear that you appreciated the communication at Lithia Hyundai of Anchorage. We also take your note about timing seriously and will continue working to make every service visit as efficient as possible. We hope to see you again soon.

Lithia Hyundai of Anchorage responded

I apologize for the inconvenience and miscommunication regarding your winterization request. We understand how frustrating it can be to make an extra trip, especially when preparing for Alaskan winters. We'll address this with our scheduling team to ensure better clarity in the future. If there's anything more we can do or if you'd like to discuss further, please reach out. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

Lithia Hyundai of Anchorage responded

LORELIE64, it is wonderful to hear that you noticed the improvements in our service team! We truly appreciate your kind words and hope to see you back soon for another smooth experience.

Lithia Hyundai of Anchorage responded

Delynn, thank you for your feedback. We’re glad your experience was positive overall, and we sincerely apologize for the long wait. We’re working to improve our scheduling so your next visit will be quicker and more convenient. We hope to see you back soon!

Lithia Hyundai of Anchorage responded

It’s wonderful to hear your visit went so smoothly and that our team kept you updated throughout the process. We’re glad everything was handled efficiently and appreciate you taking the time to share your experience.

Lithia Hyundai of Anchorage responded

Thank you for your feedback. We’re glad your service visit started on time and that communication throughout the process was smooth. We’re sorry to hear the cleaning service couldn’t be completed as planned and appreciate your understanding. We hope to make your next visit a better one.