Brandon Pallottino

My experience with DeVoe was one of the most frustrating vehicle purchases I've been through. The salesperson was experienced and generally helpful, but every decision appeared to require approval from m vehicle purchases I've been through. The salesperson was experienced and generally helpful, but every decision appeared to require approval from management. Unfortunately, the sales manager, Danny Bisek ?, seemed completely disengaged. During multiple visits, he remained in his office, rarely interacted with customers, and never made an effort to introduce himself or acknowledge us. The turning point came when we were driving to the dealership to pick up a vehicle we had already agreed to purchase. We were suddenly told the vehicle had experienced a mechanical failure. At the same time, another nearly identical vehicle with more miles became available. Regardless of the explanation, the situation felt very much like a bait-and-switch. What disappointed me most was not losing out on the original vehicle, but the feeling that the process lacked honesty and transparency. Four months later, that experience is still what I remember most. Unfortunately, it reinforced every stereotype people dislike about buying a vehicle. More

by bkraus0516 Verified Customer Verified Customer

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Immediately felt like home. Excellent staff from initial contact through the entire sales process. Celeste is the best, and Sales Manager Jack was truly a pleasure to speak with Excellent staff from initial contact through the entire sales process. Celeste is the best, and Sales Manager Jack was truly a pleasure to speak with. Nothing but good things to say—thank you for making the entire experience unexpectedly pleasant. Highly recommend! More

by SHANE_T0 Verified Customer Verified Customer

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My experience with Celeste was great she was informative patient and personable. Which made buying my vehicle pleasant. patient and personable. Which made buying my vehicle pleasant. More

by brand1158 Verified Customer Verified Customer

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I thought the dealership was honest, direct, and straight-forward in negotiating the price. They said what they could do and did what they said. You can't ask for anything more than that. I would pu straight-forward in negotiating the price. They said what they could do and did what they said. You can't ask for anything more than that. I would purchase from this family-owned dealership again without hesitation in the future! More

by James C Verified Customer Verified Customer

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Mike Taubes was great to work with during the entire process. My wife and I made several visits during our new vehicle shopping journey. He was patient and helpful along the way. Ultimately, the CT5 was process. My wife and I made several visits during our new vehicle shopping journey. He was patient and helpful along the way. Ultimately, the CT5 was the best fit for my wife, and Mike made the overall process easy and hassle-free. The same goes for the business manager, Brandon. More

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Had a seamless car-buying experience at Devoe Cadillac in Naples thanks to Nick DiNicola. The environment was professional yet comfortable, the paperwork process was fast, and the entire deal went smoothly. Naples thanks to Nick DiNicola. The environment was professional yet comfortable, the paperwork process was fast, and the entire deal went smoothly. Nick did a fantastic job explaining our options without any pressure and spent plenty of time after the sale making sure I knew how to use all the tech and new features. Top-tier service from start to finish! I have to throw a praise at Brandon in finance as well. He made that part very comfortable. More

by kmlynch73 Verified Customer Verified Customer

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My full purchase process with the staff was excellent. From salesperson to sales manager to finance. Each step was professional, honest and efficient. One of the best new purchase experiences I have had From salesperson to sales manager to finance. Each step was professional, honest and efficient. One of the best new purchase experiences I have had. More

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Everyone was very kind and driven to ensure that all my concerns were addressed. Also very professional and knowledgeable about the product which made it painless and easy. I wish I live in Naples or at l concerns were addressed. Also very professional and knowledgeable about the product which made it painless and easy. I wish I live in Naples or at least closer so I could continue to do business with DeVoe Cadillac. More

by munch.r Verified Customer Verified Customer

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Peter Martin was knowledgeable and helpful. Delivery went very well. It was a very nice purchasing experience. Delivery went very well. It was a very nice purchasing experience. More

by MitchM Verified Customer Verified Customer

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Awesome car buying experience at DeVoe Cadillac. Doug was very helpful and informative. It was a no pressure process and we were able to negotiate a fair trade in value and purchase price. I highly Doug was very helpful and informative. It was a no pressure process and we were able to negotiate a fair trade in value and purchase price. I highly recommended buying a car from DeVoe Cadillac. Paul Rockenstyre More

by PMROCK77 Verified Customer Verified Customer

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