Brandon Newberry | Page 2

From the very beginning, they took the time to show me every detail and all the features that made me fall in love with the car. every detail and all the features that made me fall in love with the car. More

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This was by FARRR the Worst car buying experience I've ever had. Cody(my salesperson) told me lie after lie to get me to come to the dealership which was 3 hours away. We had discussed pricing, a certifie ever had. Cody(my salesperson) told me lie after lie to get me to come to the dealership which was 3 hours away. We had discussed pricing, a certified warranty, & he even said he would tint my windows. ALL LIES! Now the vehicle was very nice and the GM was driving it at the time. My wife and I wasted our entire Saturday driving down there to sit at the table with the finance manager for him to tell us that they knew NOTHING about all the lies Cody had told us. In fact I spoke to Cody when we were about an hour out and he said everything was great, When I arrived I found out that he had an "emergency!" I wonder if it had anything to do with being found out. The was absolutely NO WARRANTY WHATSOEVER! I WAS FURIOUS!! We went to the bank and had our check in hand and I happily walked away!!! I thank God for the finance manager because everyone else pretended that there was a warranty. After I refused to buy they offered me all types of deals but I don't do business that way! Why was the right thing not done from the beginning??? Why lie and think I'm going to be stupid enough to give you $60K for a vehicle with no warranty!! NEVER!! I do not recommend anyone doing business with these guys! There has to be Thousands of better dealerships in GA!!! More

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If you're looking for a dependable dealership that works with you, do yourself a favor and go elsewhere. The handling of paperwork at this dealership was a joke. Tag and registration documents were with you, do yourself a favor and go elsewhere. The handling of paperwork at this dealership was a joke. Tag and registration documents were not filed in a timely manner. Deadlines came and went with no updates, urgency or explalnation. This is totally irresponsible. Trying to reach anyone by phone is futile. Calls go unanswered and messages are not returned. The complete lack of communication is baffling! When finially able to talk to someone, the answers were vague. It seemed that no one at this dealership knew what was going on and didn't care enough to find out. There was no accountability by anyone. Overall, this dealership operates with a level of disorganization and indifference that is hard to believe. Poor communication. unreliable information and careless handling of paperwork made for a frustrating and unacceptable experience. More

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I was really happy with the service from this dealership. The people on their team were always focused on doing their job right and doing it well. The people on their team were always focused on doing their job right and doing it well. More

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Stellar service. They were really nice to me and very caring and attentive during the full time They were really nice to me and very caring and attentive during the full time More

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I came away with a positive impression of them. After dealing with their staff, everyone was polite and always had a great attitude about helping me out After dealing with their staff, everyone was polite and always had a great attitude about helping me out More

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They've trained and really helpful agents who were there every step of the way, answering all my questions about the buying process and the different options available every step of the way, answering all my questions about the buying process and the different options available More

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Great service and advice. I was totally happy with the care and attention from the staff who helped me out I was totally happy with the care and attention from the staff who helped me out More

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The staff's attention and expertise were special when assisting me, delivering pretty good client assistance. assisting me, delivering pretty good client assistance. More

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They offer outstanding customer service that's tailored and efficient. From star to finish, they were keen to guide me through every detail I was required to find out so that the car could become available and efficient. From star to finish, they were keen to guide me through every detail I was required to find out so that the car could become available to me as soon as possible More

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