Brandon Marrero
Brandon Marrero at Key Hyundai of Salem

Brandon Marrero | Page 3

Service Advisor

Key Hyundai of Salem

470 South Broadway
Salem, NH 03079

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3.9
137 Reviews
3.9

137 Reviews

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137 Reviews of Brandon Marrero

April 08, 2024

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Employee Rating

inefficient service, you have to make an appointment to diagnose and then another to correct, plus the service is very expensive. More

by Luis Jimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Scott Kravitz , AJ Gagne

Apr 08, 2024

Key Hyundai of Salem responded

Luis, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Your friends at Key Hyundai of Salem

April 06, 2024

Dealership Rating
Employee Rating

I'm very pleased with the service that I received at the dealership thank you See you soon More

by LYNNSORRENTINO
Recommend Dealer
Yes

Other Employees Tagged: Brandon Marrero

Apr 08, 2024

Key Hyundai of Salem responded

Lynn, Thanks for sharing your thoughts about your experience with Key Hyundai of Salem. We appreciate your business and hope to see you again soon! Your friends at Key Hyundai of Salem

March 31, 2024

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Employee Rating

Brought my car in for maintenance and some repairs, and they explained them to me and took care of everything More

by HC2409
Recommend Dealer
Yes

Other Employees Tagged: Brandon Marrero

Mar 31, 2024

Key Hyundai of Salem responded

Thanks for sharing about your experience with Key Hyundai of Salem. We appreciate your business and hope to see you again soon! Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

March 12, 2024

Dealership Rating
Employee Rating

Went in concern, non were addressed. I asked to take vehicle out with some to replicate problem. I was told there is no one. I will never use this dealer for anything again. More

by bgiii
Recommend Dealer
No

Other Employees Tagged: Brandon Marrero

Mar 12, 2024

Key Hyundai of Salem responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

March 11, 2024

Dealership Rating
Employee Rating

Wonderful experience. Attentive staff. Informative and kept me in the loop with everything that needed to be accomplished. More

by AMANDA.M.BROWN
Recommend Dealer
Yes

Other Employees Tagged: Brandon Marrero

Jul 05, 2024

Key Hyundai of Salem responded

Thank you so much for your kind words, Amanda, and for taking the time to leave us this wonderful feedback!

March 07, 2024

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Employee Rating

Usually easy to schedule an appointment without a long waiting period. Services are usually done in a reasonable amount of time. Waiting area is nice with plenty of places to sit and even a couple of work More

by VWAARON02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Graveline

Mar 07, 2024

Key Hyundai of Salem responded

Thank you for your very kind review. Brandon, Sara, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Key Hyundai of Salem. Your friends at Key Hyundai of Salem

March 06, 2024

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Employee Rating

Great services Great services, knowledgeable about the car specifications. All staff are very nice and helpful. More

by tanana555
Recommend Dealer
Yes

Other Employees Tagged: Brandon Marrero

Jul 08, 2024

Key Hyundai of Salem responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Key Hyundai of Salem to be a positive one. Please don't hesitate to reach out if you need anything else.

February 26, 2024

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Employee Rating

Courteous very helpful everything done in a timely manner Kept in formed through the whole process More

by jmduke60
Recommend Dealer
Yes

Other Employees Tagged: Brandon Marrero

Feb 26, 2024

Key Hyundai of Salem responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Key Hyundai of Salem. Your friends at Key Hyundai of Salem Proud member of the Key Auto Group

February 25, 2024

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Employee Rating

They are very patient and listen to your needs they don't play games They are very professional More

by mariewhitesells
Recommend Dealer
Yes

Other Employees Tagged: Brandon Marrero

Feb 25, 2024

Key Hyundai of Salem responded

Thank you for your very kind review, Marie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Key Hyundai of Salem. Your friends at Key Hyundai of Salem The Key Difference

February 20, 2024

Dealership Rating
Employee Rating

I love your dealership and all the people I've had contact with I recommend anyone looking for a Hyundai to visit your dealer More

by jhciriello
Recommend Dealer
Yes

Other Employees Tagged: Brandon Marrero

Feb 21, 2024

Key Hyundai of Salem responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Brandon and don't hesitate to let us know if we can be of further assistance. Your friends at Key Hyundai of Salem

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