Brandon Hocter | Page 17
Service Manager
Downtown Toyota-Subaru of Oakland
4145 Broadway Auto Row
Oakland, CA 94611
184 Reviews
Write a Review184 Reviews of Brandon Hocter
June 05, 2022
Everyone was super friendly, happy to get out with a new car! Highly recommend them!! car! Highly recommend them!! More
Other Employees Tagged: Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
June 02, 2022
Fast and easy service. No issues with me leaving my car overnight. Respectful and clean! No issues with me leaving my car overnight. Respectful and clean! More
Other Employees Tagged: Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
June 01, 2022
They are always friendly and helpful which I really appreciate. The facility is always clean appreciate. The facility is always clean More
Other Employees Tagged: Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
May 26, 2022
I was really frustrated with the lack of communication about my car’s repair. It was a complicated issue - they couldn’t get the necessary parts and I had to rent a car. That wasn’t their fault. But the s about my car’s repair. It was a complicated issue - they couldn’t get the necessary parts and I had to rent a car. That wasn’t their fault. But the staff assigned to me was completely unresponsive when I was trying to get updates. More
Other Employees Tagged: Daniel Pena-Marquez
May 26, 2022
A representative called me to schedule a meeting to offer buy our vehicle back from us, when we arrived (Although I made sure we are coming for this reason) the salesperson was sure that we came for buying t buy our vehicle back from us, when we arrived (Although I made sure we are coming for this reason) the salesperson was sure that we came for buying the car, when we explained again!!! The reason of our visit he left and we waited for about 25 minutes without any attention. We left with very bad taste in our mouth. It was bad service all over. More
Other Employees Tagged: Samuel De La Pena, Patrick Learned, Bryan Robertson
May 23, 2022
I was immediately greeted by the sales person upon walking in. They anticipated my appointment promptly at 11:30 AM and was excited to show me the forerunner in the show room. They were super informat walking in. They anticipated my appointment promptly at 11:30 AM and was excited to show me the forerunner in the show room. They were super informative and wanted to help get me the best deal they could for my forerunner. More
Other Employees Tagged: Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
May 19, 2022
Good work for the right price on time. Time time time is good, very very good 😊 Time time time is good, very very good 😊 More
Other Employees Tagged: Vern Chao, Kevin Goh, Samuel De La Pena, Daniel Pena-Marquez, Patrick Learned, Bryce Benett, Joe n, Bryan Robertson
August 09, 2021
I was in the East Bay with family, decided to try to get 30,000 checkup on my Subaru. Downtown Subaru got me in within a few days, did an excellent and friendly job, thank you for making it so easy. 30,000 checkup on my Subaru. Downtown Subaru got me in within a few days, did an excellent and friendly job, thank you for making it so easy. More
Other Employees Tagged: Everyone was helpful, esp the young service person
August 08, 2021
Over priced!! Was about 4 times the cost I was quoted with other toyota service centers. 700 in labor for 3 hours of work? I would not be recommending this location to anyone in the future. with other toyota service centers. 700 in labor for 3 hours of work? I would not be recommending this location to anyone in the future. More
Other Employees Tagged: Faisal Zalmy
August 08, 2021
Great staff and pro mechanics. Everything was done quickly. Easy to make an appointment. Good location and facility. I would definitely use this service again. quickly. Easy to make an appointment. Good location and facility. I would definitely use this service again. More
Other Employees Tagged: Faisal Zalmy, Dave? He was great.
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