Brandon Hocter | Page 13

This dealership is highly professional. The staff works hard to deal with whatever issues you have with your car. The staff works hard to deal with whatever issues you have with your car. More

by george96 Verified Customer Verified Customer

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Great customer service. The rep had good follow through and was super helpful. I also feel like he was really honest and acted with integrity. The rep had good follow through and was super helpful. I also feel like he was really honest and acted with integrity. More

by ronellelee Verified Customer Verified Customer

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They always provide great service for my subarus. I've owned three Foresters over 23 years and have always been satisfied with the service provided by Downtown Toyota-Subaru of Oakland I've owned three Foresters over 23 years and have always been satisfied with the service provided by Downtown Toyota-Subaru of Oakland More

by kellerphd Verified Customer Verified Customer

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They are very busy but take care of my car maintenance in 1 day and fix any issues like my window not rolling up 1 day and fix any issues like my window not rolling up More

by drussey Verified Customer Verified Customer

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My whole experience was fast, polite, and not too expensive. I’m very satisfied. Thank you. expensive. I’m very satisfied. Thank you. More

by heather.patterson Verified Customer Verified Customer

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Excellent customer service, all work performed ahead of time and at or below the price estimate. time and at or below the price estimate. More

by David Verified Customer Verified Customer

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Brandon was extremely helpful, understanding, kind, and accommodating in getting my windshield replaced. Thank you! accommodating in getting my windshield replaced. Thank you! More

by emily8399 Verified Customer Verified Customer

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I purposely choose Downtown Toyota for service even though I bought my 2022 Toyota at another dealership that is closer to home. The mechanics are excellent & the other employees are helpful & polite. though I bought my 2022 Toyota at another dealership that is closer to home. The mechanics are excellent & the other employees are helpful & polite. Plus Downtown Toyota is close to Piedmont Avenue, one of my favorite business districts in Oakland. The service is completed quickly & correctly & that keeps me coming back. I unconditionally recommend Downtown Toyota for service. More

by slosh747 Verified Customer Verified Customer

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I will never take my vehicle to this Subaru service center again!. I took my car in for its routine service 6 months ago and purchased the prepaid maintenance plan through this dealer. I was advised by center again!. I took my car in for its routine service 6 months ago and purchased the prepaid maintenance plan through this dealer. I was advised by the service advisor "Bryan" and "Brandon Proctor" that there was not much savings in electing it and would be better to pay as you go. I trusted there opinion and decided to cancel my 6 year 75,000 mile maintenance plan firmly based on there recommendation. fast forward to July and my 60,000 mile service is due and I was quoted 1700.00 for the service?????? I decided to call the maintenance provider to see if the major 60,000 mile would be covered and was advised that the plan I had would have covered the service!!!. Now I am out the maintenance plan and definitely will not service my car with this shop!! More

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They have always taken good care of our car at very reasonable prices We had work done here after a long drive home from SoCal and found out it was covered under warranty which the other dealership reasonable prices We had work done here after a long drive home from SoCal and found out it was covered under warranty which the other dealership was not willing to give us More

by mpeers Verified Customer Verified Customer

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