Brad Knudson | Page 5

I have purchased many cars from this dealership over the years and what keeps me coming back is the amazing customer service. Linda and Jay are always a pleasure to work with in sales. The service departm years and what keeps me coming back is the amazing customer service. Linda and Jay are always a pleasure to work with in sales. The service department is excellent. I have not been able to find another dealership that provides the service and friendliness and caring that you find here. My most recent purchase was a new Tiguan SEL R-Line. Delivery & paperwork were both quick & easy. Emily in Finance was great with getting everything signed and explained, & Linda was excellent, as always, in getting the features of the new car explained and making sure that all of my questions were answered. I will continue to be a loyal customer and can recommend this dealership without hesitation. (: More

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Aaron Stephens is a wonderful salesperson. I very much appreciated his knowledge and ability to work with me during the purchase of new VW Atlas. I very much appreciated his knowledge and ability to work with me during the purchase of new VW Atlas. More

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Had car serviced here as we had engine light come on while traveling cross country. Had turbo issue and two other minor issues when inspected. Left car with Luther VW to see if warranty would cover all. while traveling cross country. Had turbo issue and two other minor issues when inspected. Left car with Luther VW to see if warranty would cover all. The service manager (Brad) worked on our behalf to not only have all issues covered by warranty, but also to have vehicle done in a timely manner. Great customer service, great people. Thank you Luther VW! More

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Easy online appointment scheduler Friendly staff Rental car available-this makes scheduling an appointment so easy and convenient Great work! Rental car available-this makes scheduling an appointment so easy and convenient Great work! More

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I was in a serious accident, totalling my car. I called Linda and asked if there was a convertible to replace the one that was totalled. She had just gotten one! I went immediately to the dealers I called Linda and asked if there was a convertible to replace the one that was totalled. She had just gotten one! I went immediately to the dealership and put down the deposit. The entire team, especially Linda, made the experience simple, quick, and even expressed their support that I was lucky to be alive. This is my dealership for life!!! More

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I brought my 2019 Tiguan in because the remote start wasn't working. I was pleased to find out that it was nothing more than the battery, which was still under warranty, so I didn't have any out of pock wasn't working. I was pleased to find out that it was nothing more than the battery, which was still under warranty, so I didn't have any out of pocket costs. Brad was very friendly and explained the process to me fully prior to them looking at my vehicle. While waiting for my 2019 Tiguan to be serviced, I took a look around the showroom and found a beautiful 2022 Tiguan. I texted Aaron Stephens (my prior contact for the purchase of our 2019 Tiggy) and he was very helpful in explaining the newer features. Even though he wasn't technically on the clock, he took the time to text with me about the vehicle. I had spoken with Aaron prior to needing my Tiguan looked at and he mentioned trade-in. He was kind enough to have Travis Brockman come over to me to help me with looking at my current vehicle and running numbers for trade-in and purchase of a newer vehicle. The trade-in number was fantastic, so I took a test drive in the 2022 and it was amazing. Travis is SO patient and so kind. Very easy to work with! We did the paperwork and to my surprise, Aaron came into the dealership before his scheduled shift to be there for the hand off. To me, this is above and beyond anything expected! Eddie was wonderful with explaining everything to me, I had no doubts about anything we agreed upon. He was even kind enough to grab a heater because his office was a little chilly! My 2019 Tiguan has been so reliable and so great, I am happy that I was able to find a replacement for the best car I have ever owned! Travis, Aaron, and Eddie made the entire process so easy and quick - I don't think I'll ever go to another dealership! More

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I have worked with Linda for several cars-worth! She is ALWAYS helpful, knows Volkswagens, doesn't pressure, is honest, is respectful, and no question is too small to be dealt with. She returns calls and m ALWAYS helpful, knows Volkswagens, doesn't pressure, is honest, is respectful, and no question is too small to be dealt with. She returns calls and makes sure my needs are met. I feel the same about Eddie, the finance manager, and the service department staff as well. More

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Just purchased a new VW with the expert help from Linda & the finance part from Chris. The whole experience was excellent! We will be back in a few years! the finance part from Chris. The whole experience was excellent! We will be back in a few years! More

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This was the 1st time I worked with Jared. He did a great job telling me all I needed to know about the Tiguan. He answered all my questions and showed me all I needed to know on the latest model. This was m job telling me all I needed to know about the Tiguan. He answered all my questions and showed me all I needed to know on the latest model. This was my 7th VW car purchase and would highly recommend him to anyone looking to purchase a VW. More

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Luke did a great job with our purchase of our 2021 Atlas. This is the second car that we have purchased and this dealership is great to work with. Straight forward and delivered on time. I would also rate th This is the second car that we have purchased and this dealership is great to work with. Straight forward and delivered on time. I would also rate the service department top notch. My 2012 Touareg was having some issues and they had great advice and pricing. I give this team 5 stars. More

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