Brad Davis | Page 2

Excellent place to purchase a new car or do the services cars They always serve you with a smile and are reliable. cars They always serve you with a smile and are reliable. More

by marisol199419 Verified Customer Verified Customer

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Dealership: Stykemain Chevrolet – Paulding, OH Individuals involved: • Jesse Renollet – Sales Manager (claimed to be General Manager) • Brad Davis – Salesperson • Jim Stykemain – Owner T OH Individuals involved: • Jesse Renollet – Sales Manager (claimed to be General Manager) • Brad Davis – Salesperson • Jim Stykemain – Owner Today we drove two and a half hours to Paulding, Ohio to look at a 2022 Ram 2500 diesel. I contacted the salesperson (Brad Davis) when the dealership opened and was upfront that we would want to negotiate in person. He was friendly, responsive, and professional throughout. When we arrived, the truck started and we were allowed to test drive it. Less than one mile into the drive, the truck lost power and began throwing warning messages. We were forced to pull over just off a busy highway in actual -10°F temperatures (not wind chill) with traffic flying by. The truck would not restart, and we were left sitting on the roadside with our hazards on in dangerous conditions. We attempted to contact the salesperson several times with no answer. We eventually reached the receptionist, who tried to transfer us to service, but no one answered. We explained that we were stranded, unsafe, and could literally see the dealership from where we were sitting. After some time, the salesperson and a service employee arrived and brought us back. The truck ultimately had to be towed back to the dealership. They suggested the diesel fuel may have gelled due to low fuel, which is plausible. Despite this, we were still willing to move forward with the purchase if the dealership was willing to work with us given the circumstances. That’s when the attitude from management became the real problem. I approached the sales manager, Jesse Renollet, respectfully to discuss whether there might be any flexibility on price given that we had just been stranded in dangerous conditions after driving five hours round trip. His response was cold and dismissive: “The price is the price.” No apology. No concern for safety. No acknowledgment of the situation. When I asked if the general manager was available, he said he was the general manager. I then asked about speaking with the owner. He asked, “Would you like to speak with him?” When I said yes, he turned as if he was going to call, then turned back with a sarcastic smirk and said, “Oh, I forgot, he’s on his way to Florida.” The interaction was condescending, dismissive, and unprofessional. To be clear, our salesperson was courteous and professional. This failure falls squarely on management. After everything that occurred, the dealership offered not a penny off the advertised price and even stated they would be raising the price the following week. Based on this experience, I strongly encourage others to read the reviews and take them seriously. This dealership does not value customer safety, customer service, or accountability. I will not return, and I will be sharing this experience publicly. More

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Very friendly and helpful dealership. Brad Davis was upfront and honest. He made the buying process a breeze. Brad Davis was upfront and honest. He made the buying process a breeze. More

by brodwolfm Verified Customer Verified Customer

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Good people. Who met my needs and worked on a good deal...Brad was great. Who met my needs and worked on a good deal...Brad was great. More

by sanddmartin Verified Customer Verified Customer

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No high pressure sales tactics made for a pleasant shopping experience. Quick, precise answers to questions,great customer service from start to finish from all involved. shopping experience. Quick, precise answers to questions,great customer service from start to finish from all involved. More

by Tigermom Verified Customer Verified Customer

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I purchased a used F150 from a Chevrolet dealer so I guess I got what I got. I should have checked it over better myself but didn't think to crawl under the bed and find that the bed floor was rusted th guess I got what I got. I should have checked it over better myself but didn't think to crawl under the bed and find that the bed floor was rusted through, and the bed liner covered it from the top. I bought the story that the old guy who traded it in just couldn't get in and out because of the height of the truck. I knew there was some rust on the tail gate and fenders but really didn't expect what I found on the bed. I also thought the A/C felt decent when I test drove it, but apparently it was just a cool enough day. I drove it home from the lot on a warmer day and the A/C was actually warm. Guess they don't check that before they sell. The price wasn't terrible for what we thought we were getting, but for the amount of rust I probably would have pressed for lower or passed completely. More

by usmcecho7ret Verified Customer Verified Customer

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Great atmosphere, very professional staff, a great local dealer to purchase from. We have also been using their Service Department for several years, very satisfied. dealer to purchase from. We have also been using their Service Department for several years, very satisfied. More

by Jeremy Verified Customer Verified Customer

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very good people and great price on my truck very friendly and very knowledgeable people friendly and very knowledgeable people More

by jproxmire Verified Customer Verified Customer

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Friendly, professional, prompt, patriotic, good prices, prioritize customer service, quality, great to do business with. prioritize customer service, quality, great to do business with. More

by Jeff Verified Customer Verified Customer

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Very clean . Very nice people . Great looking vehicles this is the second time I bought a truck from them . I would go back again Very nice people . Great looking vehicles this is the second time I bought a truck from them . I would go back again More

by jonesq5050chevy Verified Customer Verified Customer

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