The staff are excellent, the facility is great, and the
only thing bothering me is the quality of the car itself that deserves only one star. I have been driving an ES most of my life and own at least two
only thing bothering me is the quality of the car itself that deserves only one star. I have been driving an ES most of my life and own at least two always at one time, but this Make is not what I would consider Lexus quality. More like a Hyundai. I have decided to write a report to Lexus about the inconvenience quality related problems that have been arising in this nearly brand new car. Very sad.
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by Sam Alamoudi
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Semon
Sep 27, 2024 -
Lexus of North Miami responded
Sam, we appreciate your feedback and are sorry to hear about the issues with your vehicle. The team at Lexus of North Miami is here to assist you in any way possible. Please reach out so we can address these concerns directly.
Eric is great.
So nice and gentle and warm. Will see him again next time I am there.
So nice and gentle and warm. Will see him again next time I am there.
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by Alex
Verified Customer
Verified Customer
Service Price Transparency
Sep 25, 2024 -
Lexus of North Miami responded
Alex, we're thrilled to hear you enjoyed working with Eric! Thank you for trusting Lexus of North Miami!
It wa very good and Bobby always tries to help me on a
timely basis
timely basis
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by hgordon
Verified Customer
Verified Customer
Service Price Transparency
Bobby always provide excellent service, always provide
ongoing updated communication on the repairs. He is the best!
ongoing updated communication on the repairs. He is the best!
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by cqpaybills
Verified Customer
Verified Customer
Service Price Transparency
Sep 20, 2024 -
Lexus of North Miami responded
Thank you for the fantastic feedback! We're delighted to hear that Bobby provided excellent service and kept you well-informed throughout your visit at Lexus of North Miami. We appreciate your support!
Very attentive service, competent maintenance support.
Highly recommend for future purchases and other car-related needs.
Highly recommend for future purchases and other car-related needs.
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by felippe.cademartori
Verified Customer
Verified Customer
Service Price Transparency
Sep 17, 2024 -
Lexus of North Miami responded
Felippe, thank you for recommending Lexus of North Miami! We're glad to hear our team provided attentive service and competent support. We look forward to assisting with your future car needs!
Have been with Lexus of North Miami since I bought my car
and am extremely satisfied with the employees as well as the service they have provided me with care.
and am extremely satisfied with the employees as well as the service they have provided me with care.
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by GULMOORJANI
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2024 -
Lexus of North Miami responded
Thank you for your loyalty and kind words! We're delighted to hear that our team at Lexus of North Miami has consistently provided excellent service. We look forward to continuing to serve you!
Excellent, best, fabulous, greatest, biggest, marvelous,
amazing, spectacular, astonishing, astounding, incredible, wonderful, remarkable, awesome, exciting, phenomenal, extraordinary, stupendous, unbelieva
amazing, spectacular, astonishing, astounding, incredible, wonderful, remarkable, awesome, exciting, phenomenal, extraordinary, stupendous, unbelievable, awe-inspiring, breathtaking, outstanding, thrilling,
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by MARIELOUISSIN
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2024 -
Lexus of North Miami responded
Marie, thank you for the enthusiastic review! We're delighted to hear that your experience at Lexus of North Miami was so positive.
I went to Lexus North Miami Beach yesterday to have my
RX.350h serviced for 15,000. I also reported problems with the trunk door sensors because they often fail and it doesn't want to close, so they didn'
RX.350h serviced for 15,000. I also reported problems with the trunk door sensors because they often fail and it doesn't want to close, so they didn't solve it. They told me that everything is fine. And it is. Why will I open it and I have to close it manually? I don't think they gave me the solution. Today I still have the same problem in heavy rain.
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by hmflores
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
No one healp me I don’t event meet theme
Sep 16, 2024 -
Lexus of North Miami responded
We apologize for the inconvenience you experienced with your trunk door sensors. It sounds like we didn't fully address the issue during your visit, and that's certainly not our intention. Please reach out to us directly so we can make this right and ensure everything is functioning properly for you.
Thank you,
Ed Rubenfeld - Service Manager - 305-372-3747
The best in miami, Lexus of north Miami is the best, I
love this place
love this place
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by paulomartha
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2024 -
Lexus of North Miami responded
We are so happy that our Lexus of North Miami team delivered an excellent experience. Thank you, Martha!
Staff was very helpful and courteous.
They provided an estimate quickly and the work was completed within the quoted timeframe.
They provided an estimate quickly and the work was completed within the quoted timeframe.
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by GARMDG
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Ricardo Masis
Sep 16, 2024 -
Lexus of North Miami responded
Thank you for sharing your positive experience! We're glad to hear our team at Lexus of North Miami was helpful and efficient. We appreciate your support!