Bobby Quintanilla | Page 59

We had an excellent experience at Toyota of Naperville. Bobby was not your stereotypical pushy car salesman. He answered our questions with expertise and thoughtfulness and allowed us time to research more Bobby was not your stereotypical pushy car salesman. He answered our questions with expertise and thoughtfulness and allowed us time to research more. When we decided we wanted to purchase the vehicle, he helped us complete as much as we could at home before coming in. This made our time purchasing at the dealership quicker which we appreciated as we had to bring our 2 month old with us. The finance worker we did business with was also kind and helpful, while not pushing us when we said we weren't interested in this or that. On the whole, the facility was clean, helpful, and managing COVID-19 adaptations successfully. We enjoyed buying a car! Who knew it could be pleasant? :) More

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Bobby and Steve make a good team. Made buying a car very easy. Steve saved the day by offering me another car after the car I was coming to buy was already sold and they did not notify me. Can't say enough easy. Steve saved the day by offering me another car after the car I was coming to buy was already sold and they did not notify me. Can't say enough good things about Bobby. He was very professional and easy to work with. More

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Toyota of Naperville has always been good to us! Bobby was amazing and got us an awesome deal! Came in after our new Highlander was totaled and we found a new one instantly. was amazing and got us an awesome deal! Came in after our new Highlander was totaled and we found a new one instantly. More

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Friendly personal service Bobby Q. was very helpful and attentive to our needs with any and all questions or concerns we had. He was also very patient when showing us how diff Bobby Q. was very helpful and attentive to our needs with any and all questions or concerns we had. He was also very patient when showing us how different technology in the Highlander worked and walked us through it. More

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I leased a new Rav4 from Naperville Toyota on 12-31-2019. I had a very pleasant experience working with all the Toyota people involved in closing the deal, especially Bobby Quintanilla. Venkaiah yedla I had a very pleasant experience working with all the Toyota people involved in closing the deal, especially Bobby Quintanilla. Venkaiah yedla More

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Excellent Experience I would like to thank Mr. Bobby Quintanilla! He made buying a new car so quick and simple. He explained everything in detail and even worked on a pric I would like to thank Mr. Bobby Quintanilla! He made buying a new car so quick and simple. He explained everything in detail and even worked on a price that was within our range. After visiting other dealers in my area and leaving disappointed, I am so happy I made the decision to drive out to Naperville and visit this particular dealership. I recommend Toyota of Naperville to anyone looking to buy a new or used vehicle! More

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Bobby made it easy for us to purchase a new truck .We have never purchased a vehicle from Naperville Toyota., we plan on buying again from them Thank you Steve and jo have never purchased a vehicle from Naperville Toyota., we plan on buying again from them Thank you Steve and jo More

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The Naperville Location is quite far from my home and wasn't my ideal location to buy from. However, after working with my local dealership and their refusal so budge at all on pricing, I reached out to wasn't my ideal location to buy from. However, after working with my local dealership and their refusal so budge at all on pricing, I reached out to Naperville. I first was in contact with Lisa Z online. She reached out to me immediately, stayed in contact, and forwarded my Requests on to Tim. When getting initial numbers, I thought surely there was no way we could make it work for my budget. When Tim got my information, he immediately reached out to me and stayed in contact via texts, CONVENIENT!! Tim was excellent. He got me down to a price that would work for me by offering me an amazing value on my trade in. When I first got there I was greeted by Bobby. He was great and very pleasant to deal with. He sat with me to go over how to work all the features and set up my phone and navigation. And even moved my car seat over to the new one. Such a big help! The facility itself is very nice and state of the art. I was very impressed with the car port to switch out vehicles, being that it was a very cold night. I thought the computer screens while doing the final paperwork was very impressive. I was pretty sure I was going to turn down all additional services offered, but David R got me an amazing deal on an automatic start and protection package. I simply couldn’t pass it up. I’ve been more than happy to take time to review this facility and the staff I worked with. I’d definitely refer anyone to Toyota of Naperville. More

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My wife and I purchased a new Highlander from Bobby Quintanilla. Bobby is very pleasant, calm and easy to work with. He does not rush you thru the process, which is very appreciated. Also, during the Quintanilla. Bobby is very pleasant, calm and easy to work with. He does not rush you thru the process, which is very appreciated. Also, during the buying process we had hit a roadblock on deciding which trim to purchase. Bobby was very patient and explained the features. He was also very accommodating by letting us view and test drive the vehicles we had on our list, by offering his candid opinion on what the benefits would be to each trim that best fits my family's needs. Also, a quick bonus was Shannon Garofalo and Casey K stopping by to congratulate and also offer us their advice as we were being indecisive with the last 2 vehicles we narrowed down. Again, no push. Just felt like a very friendly objective feedback. Finance is typically quite tedious when it come to car buying, but Kal from finance ensured that the process was as painless as possible, while keeping it lively and energetic. He was kind, and engaging. He made it seem seammless. The only negative experience about the whole process was having to leave our beloved car back (2013 Camry) as part of the trade and kiss her goodbye, so she could help provide a safe mode of transportation and be helpful to the next loving family. Overall an amazing and pleasant experience. A++ More

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I just purchased a Highlander Platinum from Toyota of Naperville. We were undecided between several vehicles and Bobby Quintanilla was very patient and helpful throughout the process. Shannon Garofalo pr Naperville. We were undecided between several vehicles and Bobby Quintanilla was very patient and helpful throughout the process. Shannon Garofalo provided us with hassle free pricing and Omar Ramos helped us with our trade in appraisal. Kal was very informative throughout the financing process and explained the available warranties. We will definitely be back for our next Toyota purchase. More

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