Bobby Eskey | Page 74

Just check your owner's manual first! I called the Ford Dealer for an appointment to do scheduled 40K service on my Escape. When I dropped off the vehicle I was told several items were re I called the Ford Dealer for an appointment to do scheduled 40K service on my Escape. When I dropped off the vehicle I was told several items were recommended at 40K. Subsequently when I checked the owner's manual the transmission flushing was not due for over 100K more miles and a filter wasn't due for another 40K. Fool me once- next time I will make sure I read the manual and not rely on "Ford Dealer Service recommendation". I should have been informed about what was recommended by the manufacturer. More

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Quick and helpful. They did my oil change, some diagnosis, and a recall I was unaware of in a timely fashion. They're always helpful, and they always go over the inspect They did my oil change, some diagnosis, and a recall I was unaware of in a timely fashion. They're always helpful, and they always go over the inspection paperwork before I pick up. Great service and friendly staff. More

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Always above and beyond! I've had a couple good mechanics before, but Columbia Kia reaches 6 stars on every scale!!! From customer service and friendliness, to mechanical ser I've had a couple good mechanics before, but Columbia Kia reaches 6 stars on every scale!!! From customer service and friendliness, to mechanical service and finding/fixing issues, they have always gone the extra mile to make sure I leave as a happy customer. You guys are the best and will have my business for long to come! More

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service was completed quickly Service was completed within a reasonable timeframe. I was contacted with a potential problem that was been revealed as a result of the scheduled oil Service was completed within a reasonable timeframe. I was contacted with a potential problem that was been revealed as a result of the scheduled oil change, and all the repairs were completed quickly. More

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great place! I have never had a problem while visiting this service center. Their staff is friendly and their waiting area/store is extremely clean and modern! I have never had a problem while visiting this service center. Their staff is friendly and their waiting area/store is extremely clean and modern! More

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Great job I like to thank you and Columbia Ford to do very good job I am very happy that my truck its fixed thank you again I like to thank you and Columbia Ford to do very good job I am very happy that my truck its fixed thank you again More

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friendly, comfortable, .... affordable! It's got alot to a offer. All employees have time for you. And the food is reasonably priced in their restaurant. I would highly recommended their ser It's got alot to a offer. All employees have time for you. And the food is reasonably priced in their restaurant. I would highly recommended their services! More

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I never knew waiting at a dealership could be so much fun! Where do I start? From getting a last minute oil change and tire rotation, to the complimentary free coffee! You can't go wrong! Don't forget about th Where do I start? From getting a last minute oil change and tire rotation, to the complimentary free coffee! You can't go wrong! Don't forget about the thunderbird cafe! The food is out of this world! More

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Respect, Reputable, Professional The service department at Columbia Ford deserves the highest ratings! The friendly crew goes above and beyond the call of duty allowing me to drop my The service department at Columbia Ford deserves the highest ratings! The friendly crew goes above and beyond the call of duty allowing me to drop my car off on a moments notice, and servicing the vehicle promptly and accurately each time. After being notified of a recall, I was given the opportunity to return my car the following day; and not only was I given a ride back to work, but the work was done quickly and professionally, as well. I can always count on Columbia Ford! Thank you, guys!!! More

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Fabulous Service Department I brought my Escape in for two recalls and an oil change. The gentleman from the service department was very helpful. It's a great dealership and I I brought my Escape in for two recalls and an oil change. The gentleman from the service department was very helpful. It's a great dealership and I highly recommend them. More

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