Bob Whay | Page 34

Had a great experience working with the team at this dealership. I highly recommend them and especially Dawn DiScenza. She’s knowledgeable, sincere, experienced and made the whole process enjoyable. dealership. I highly recommend them and especially Dawn DiScenza. She’s knowledgeable, sincere, experienced and made the whole process enjoyable. More

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Very good job at sales. No pressure. All aspects of the experience were excellent! I highly recommend this sales person and also had a great experience with each person at the dealership. Great job!!! experience were excellent! I highly recommend this sales person and also had a great experience with each person at the dealership. Great job!!! More

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Everyone in all departments were great to work with at BMW of West St Louis BMW of West St Louis More

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This is the second vehicle I have acquired from BMW of West St. Louis. I leased a new BMW from this dealership 3 years ago. They did an excellent job with the lease process and service after that sale. West St. Louis. I leased a new BMW from this dealership 3 years ago. They did an excellent job with the lease process and service after that sale. I turned in the leased car and bought a used car this time. Kyle Ray made the lease turn in process quick and easy. He was extremely professional and friendly. Veronica Tran was my salesperson for this purchase. I cannot say enough good things about Veronica. I gave her a list of my needs and wants. Shortly after that she called me to let me know they just got a trade in she recommended that I come in to see before it was sold. I made an appointment and she went on the test drive with me. I loved the way the car handled. Plus, it was in great condition and had more features than I thought I would get in my desired price range. She did not hard sell me whatsoever. I knew when we got back from the test drive that it was perfect for me. I put down a deposit and made an appointment to return with paperwork for my loan application. Bob Whay, the finance manager, was fantastic. He checked with several lending sources and found an extremely favorable rate with a payment where I wanted it to be. I knew I wanted an extended warranty, tire & wheel coverage and GAP insurance. He explained what those covered and the benefits. The pricing was very reasonable, so it was a no brainer to get all three. Lastly, I don't want to leave out the managers, Brent Straub and Linzie Foster, and the owner, Craig Suntrup, All of them greeted me shortly after I arrived and made me feel valued as a customer. The entire dealership team at BMW of West St. Louis is top notch. You can be sure when the time comes to purchase my next car this dealership is where I will go. I have already referred a few friends to Veronica. It's rare to find a salesperson who is professional, fair, friendly and genuinely cares about her customers, but Veronica has all of those qualities. More

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Had such an amazing experience with BMW of West St. Louis! Both Tarik and Zach were great to work with. I am so happy with the car I purchased and got a great deal on it. Louis! Both Tarik and Zach were great to work with. I am so happy with the car I purchased and got a great deal on it. More

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Excellent experience working with Josh and BMW St Louis. Honestly one of the best car buying experiences I've ever had! Josh was professional, courteous and followed up promptly. Nice work Josh....ill be b Honestly one of the best car buying experiences I've ever had! Josh was professional, courteous and followed up promptly. Nice work Josh....ill be back for sure! More

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Great experience, dealership worked hard to earn our business, sales associate Veronica Tran did an excellent job getting the sale through and making sure we were taken care of, Thanks Veronica !!! Woul business, sales associate Veronica Tran did an excellent job getting the sale through and making sure we were taken care of, Thanks Veronica !!! Would certainly recommend her and the dealership to others!! More

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There are not enough words in the English dictionary to describe how amazing Dawn was to work with! Her patience, knowledge and expertise are second to none! Not only was she all of these things, she was p describe how amazing Dawn was to work with! Her patience, knowledge and expertise are second to none! Not only was she all of these things, she was personable, and relatable as well. She’s got our business for life as far as we’re concerned! We’re so excited to begin our new adventures in our new beautiful Armada! More

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I purchased a used truck from the BMW of West St Louis dealership on Manchester, but you could be forgiven for thinking we were purchasing a new i8 by the way we were treated. From start to finish ever dealership on Manchester, but you could be forgiven for thinking we were purchasing a new i8 by the way we were treated. From start to finish everyone was friendly, relaxed, and absolutely zero pressure was applied. I am over 50 and have never had such a pleasant, and remarkably even fun, experience at a dealership while buying a used car no less. From Dawn who was our awesome representative, to Bob who was the finance guy, and even the owner Craig, and the sales manager Linzie who both took time to stop and check on use during the process, we felt almost like royalty even though we were buying a 2007 Silverado. Anyone who had ever purchased a vehicle through a typical dealership knows how frustrating, time consuming, and torturous it can be. Our experience at BMW of West St. Louis was the exact opposite of that. It was more like a fun visit with good friends. I cannot recommend this dealership highly enough. They will definitely surprise you it great ways. The only rating more appropriate than 5 star would be if 6 or more were available. More

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Excellent experience with my new lease. Brandon was extremely helpful and knowledgeable. I would recommend working with him to anyone. He designs an excellent car. extremely helpful and knowledgeable. I would recommend working with him to anyone. He designs an excellent car. More

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