Bob Whay | Page 32

I was not really interested in BMW when looking for a new car. I just happened to stop in and Tarik worked with me to acquire the perfect car. He was very personable and made me a very attractive offer on my car. I just happened to stop in and Tarik worked with me to acquire the perfect car. He was very personable and made me a very attractive offer on my new X3. He’s very knowledgeable and spent time to answer all my questions about features and functionality. I’ve been back to the dealer a couple of times and everyone is helpful and courteous. A great place to do business. More

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Josh is great!! He’s a car enthusiast who loves his job and helps his clients! He was patient when we were car shopping, kept me updated on the car delivery journey, sent me pictures and videos of the car and helps his clients! He was patient when we were car shopping, kept me updated on the car delivery journey, sent me pictures and videos of the car and is always available to answer questions, even answered me on his day off!! Zach was very helpful to get us going with the car functions and the idrive, he has it mapped in his head! Overall the process was fun and easy! More

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Brandon was a pleasure to work with he was very informative and professional, and provided exceptional customer service. I really appreciated his low key no pressure honest approach to my car purc informative and professional, and provided exceptional customer service. I really appreciated his low key no pressure honest approach to my car purchase. Great job and thank you very much. More

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Working with Bob Whay and BMW of West St. Louis was one of the best car buying experiences I've had. Bob provided a lower finance rate than I was able to find on my own, and made the entire process quick of the best car buying experiences I've had. Bob provided a lower finance rate than I was able to find on my own, and made the entire process quick and easy. He even provided his personal cell phone number so that I could follow-up with some important information. I strongly recommend Bob and BMW of West St. Louis. More

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This Dealership is fantastic. Trading and buying a car has never been easier for me. The sales rep, Brandon G. Made buying stress-free. Zach was a huge help with the technology and setting things up has never been easier for me. The sales rep, Brandon G. Made buying stress-free. Zach was a huge help with the technology and setting things up. I would have never been able to get everything set up on my own. He’s very patient and knows his stuff. Thanks for making my transaction so easy! More

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Exceptional customer service from Brandon. He was very patient through the entire three week process and emailed me the second the car was available. During the buying process he was also very patient, le patient through the entire three week process and emailed me the second the car was available. During the buying process he was also very patient, let me make all the decisions, and made everything super transparent. I would definitely recommend Brandon as the go to salesman at this dealer if your looking for a great car and great service. More

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Zack was very engaging and professional during our session.. He had patiences and answered my questions about the X3’s digital technology and the BMW Appl. He represented BMW of West County very well session.. He had patiences and answered my questions about the X3’s digital technology and the BMW Appl. He represented BMW of West County very well More

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Great experience and excellent Customer Service. Veronica Tran was exceptional to work with and very helpful. She helped me through this process from the first phone call until I drove off the lot Veronica Tran was exceptional to work with and very helpful. She helped me through this process from the first phone call until I drove off the lot. Bob Whay was also great and made paperwork a painless process. This has been a great buying experience. More

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I drove 2.5 hours to this dealership, in search of a BMW, in fact, a pre-owned, The staff was amazingly friendly and, Dzevad, Lynzie, Bob, and the guru Zach got me taken care of and the sales were non pressu in fact, a pre-owned, The staff was amazingly friendly and, Dzevad, Lynzie, Bob, and the guru Zach got me taken care of and the sales were non pressured and very patient! I am going to recommend all of my friends and family, to look at the inventory at BMW of West St. Louis if they are planning on buying any cars or SUV'S, Hands down they treat you like family and they literally are with you every step of the way it's a great thing when you feel like you have made friends with the friendly staff at the dealership. such a great feeling I want to say again thanks for the awesome experience of buying an automobile. More

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So let me start by saying Rock Star! Dawn is efficient, pays attention to detail and encourages you to purchase the vehicle that you want to drive! When I came there I was a mess. So not only did I purchas pays attention to detail and encourages you to purchase the vehicle that you want to drive! When I came there I was a mess. So not only did I purchase a vehicle I gained a friend for life. I was changing residence so I was a bit uncomfortable about my move out of state. . She listens and genuinely cares . However she treated me like family with an occasional get a grip, few great jokes and story’s. of triumph she saved me! I will be forever grateful for that! Your car is an extension of who you are . She takes time to make sure it’s tailored to your personality and needs. It’s all about you! If you could Clone her or just put an app in every vehicle that gives access to Dawn. You wouldn’t keep a car on the lot! You’re the best! I’m sending all my friends to this location! The whole staff Mindy in service and Lynn in finance what a team!! More

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