Bob Makowka | Page 8

Easy and good experience We had a great experience. Everyone is very nice, the cars are reasonable and full of amenities plus the new building is clean and all digital. We had a great experience. Everyone is very nice, the cars are reasonable and full of amenities plus the new building is clean and all digital. More

by KG Batavia Verified Customer Verified Customer

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Great overall experience! Great, low pressure sales approach. Knowledgeable and friendly staff. Quick overall process, to the point, exactly what we were looking for. Bob wa Great, low pressure sales approach. Knowledgeable and friendly staff. Quick overall process, to the point, exactly what we were looking for. Bob was just the right guy for us! More

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new car Great service and friendly sale staff. Thanks so much love my new car! they have a large inventory with plenty of colors to select from. Great service and friendly sale staff. Thanks so much love my new car! they have a large inventory with plenty of colors to select from. More

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Promises that go unfulfilled. Same old dealership way. My sales experience was fine just like any other sales experience, they wanted my money, they told me how different they were and my satisfaction was My sales experience was fine just like any other sales experience, they wanted my money, they told me how different they were and my satisfaction was their number one priority. After I walked out the door though, it was a different story. I bought a 2014 Mercedes from them, it did not have a front license plate holder, it's illegal in IL to not have a front license plate. I was told they would order it right away and schedule me in for the service. It's now been 2 and a half months and nothing. I have asked about it but they told me it was on back order. For 2 and a half months? The last communication from Bob Makowka was over a month ago. My car also had tinted windows. Someone put the dealer sticker on the back passenger window which doesn't work with tinted windows because the kid that cleaned the car tried to remove it with a razor blade and tore the tint. Nobody said a thing because it was closing time and I had already signed the paperwork. I told Bob and he said, "No problem, we will take care of it with the license plate holder. We will have you come in and give you a loaner so you can leave the car and have it fixed." Again, 2 and a half months ago. This dealer is the same old dealer of years ago. All they care about is your money. Once you walk out the door, they don't care about you. Except for the messages I keep getting about giving them a good review. Well I held off because I wanted to see if they actually followed through on their promises. They didn't. Now I post my review. I am very disappointed with this dealership and I highly recommend that you go elsewhere. You can buy new with them because service can be done elsewhere but if you buy used, make sure when you walk out the door you don't need anything from them because you won't get it, no matter the promises. More

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Nice buying experience I was hesitant about purchasing a vehicle because of being frustrated with the process. Going to Lisle Volvo, the car buying experience was pleasant. I was hesitant about purchasing a vehicle because of being frustrated with the process. Going to Lisle Volvo, the car buying experience was pleasant. We were introduced to the sale consultant, Bob, who had the vehicle I was interested in the front of the building. Bob was very knowledgeable about the vehicle which he went over in detail. We purchased and was on the way home in a short period of time. The staff at the dealership are very professional and I didn’t feel intimidated in the buying experience. More

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Car buying made easy Recently purchased a Volvo S60 from this dealership. Unlike other cars I have bought the experience was pleasant. Our salesman Bob was knowledgeable, Recently purchased a Volvo S60 from this dealership. Unlike other cars I have bought the experience was pleasant. Our salesman Bob was knowledgeable, friendly and made the process easy. I would recommend Volvo of Lisle to anyone looking to buy a Volvo More

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very nice very friendly, no pressure to buy the car. I will come back to this dealer again .The price was fair. Bob and the team were great to work with. very friendly, no pressure to buy the car. I will come back to this dealer again .The price was fair. Bob and the team were great to work with. More

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Great to work with We bought a car with Bob Makowka and it was good experience. Bob and the rest of the team were great to work with - the price was fair, everything was We bought a car with Bob Makowka and it was good experience. Bob and the rest of the team were great to work with - the price was fair, everything was efficient and we got a great car. It was a bit of a drive for us to get there but worth it. More

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Very professional and warm Bob was wonderful helping us choose our Volvo he had all the information we would need at his fingertips and wasn't pushy in the least which is bigges Bob was wonderful helping us choose our Volvo he had all the information we would need at his fingertips and wasn't pushy in the least which is biggest fear when you are going car shopping. The dealership is setup very well as well we would recommend going here if you are in the market More

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Extremely helpful and easy to work with!!! Bob Makowka is excellent to work with: he took his time and made sure my family ended up with the right car. Ken Kowal and Tommy Korallus helped us fi Bob Makowka is excellent to work with: he took his time and made sure my family ended up with the right car. Ken Kowal and Tommy Korallus helped us find an even nicer car than we'd hoped for and made sure the deal worked for our budget. Hasan took us through the paperwork quickly and also explained warranty and other service options, which were quite reasonable. Bob saw to it that the car was ready for us to pick up and spent time going through the features so that I was ready to drive away and enjoy my new Volvo. These guys really know what they're doing and work together to provide a great, hassle-free experience. I've also used the service and parts departments for accessories and found them to be top-notch. More

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