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Bob Gigl
Bob Gigl at Heiser Ford Lincoln

Bob Gigl | Page 2

Inventory Manager

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

Contact Me
4.2
128 Reviews

I’ve been with the Heiser Automotive Group for 21 years. I’m an avid community memeber and take pride in being involved. I’m a Wisconsin sports fan and enjoy spending time in the outdoors, especially riding my bike.

Dealership Experience

29 yrs, 5 mos

Industry Experience

50 yrs, 2 mos

Specialties & Trainings

Ford Certified

Lincoln Certified

4.2

128 Reviews

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128 Reviews of Bob Gigl

April 04, 2024

Dealership Rating
Employee Rating

It was a fairly positive experience purchasing a used vehicle here. The sales person, JT, was knowledgeable, pleasant, and prompt on follow up More

by JimSebern
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jhyaire Tatum , Richard Hodge

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Apr 04, 2024

Heiser Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Jim, please do not hesitate to let us know. We are always happy to help! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

March 28, 2024

Dealership Rating
Employee Rating

I did not feel as though I was getting 5 star service outside of JT More

by lonnie1995
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jhyaire Tatum , Kreyshia White, The entire service team and drivers were extremely helpful gracious

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Mar 29, 2024

Heiser Ford Lincoln responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

March 09, 2024

Dealership Rating
Employee Rating

Always able to take care of my vehicles and vehicle needs. Being from Sheboygan, an hour away, it is worth the trip. More

by JON C
Recommend Dealer
Yes

Other Employees Tagged: Bob Gigl

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Mar 10, 2024

Heiser Ford Lincoln responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

February 21, 2024

Dealership Rating
Employee Rating

Overall good experience. Helped with x plan pricing. Would have like to met the service department. More

by craig.russell32
Recommend Dealer
Yes

Other Employees Tagged: Bob Gigl

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Feb 22, 2024

Heiser Ford Lincoln responded

Craig, Thank you so much for your excellent review! We are so glad that Bob and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

February 16, 2024

Dealership Rating
Employee Rating

Heiser ford went the extra mile to find the car I wanted for the price. More

by ARNOLDRACHAEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: “Hutch” Hutchinson , Kreyshia White

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Feb 16, 2024

Heiser Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

February 16, 2024

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Employee Rating

Worst Dealership in the City of Milwaukee and Glendale! Do Not Buy from Here Period! More

by Eric Snowden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: “Hutch” Hutchinson, David Quick, Alex Serak, Chad Formico , Landon Hill, Zak Krushas, David Lopez, Timothy Robinson, Joseph Vicari Jr.

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Feb 19, 2024

Heiser Ford Lincoln responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Brian Crandall - General Manager bcrandall@heiser.com

Feb 19, 2024

Eric Snowden responded

Stop it with the politically correct response. Actions speak louder than words. I shouldn't have to reach out to you. You have all my information on file. You should be receiving out to me to see how you can rectify the situation. Piss Poor Customer Service from Top to Bottom! Just fix my car! Doesn't take 6 months to repair a transmission. Then when you do fix the transmission, they fry the ABS system. Now I have to wait another two weeks to get my vehicle. Especially, after I already waited 4 months on the original repairs and body shop work! Straight Ridiculous!

Feb 19, 2024

Heiser Ford Lincoln responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Brian Crandall - General Manager bcrandall@heiser.com

February 14, 2024

Dealership Rating
Employee Rating

Horrible never again will I go back I had to reach someone higher than Tim and bob to get my issues fixed and bob told me that the the issues I was having less than 10 miles was my issue told me to po More

by dom263
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: “Hutch” Hutchinson, Chad Formico , Timothy Robinson

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Feb 15, 2024

Heiser Ford Lincoln responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Brian Crandall - Sales Director bcrandall@heiser.com

February 14, 2024

Dealership Rating
Employee Rating

Everyone was wonderful and incredibly helpful. I absolutely love my new Ford Bronco. Thanks to everyone who assisted me. More

by rrgallo9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: “Hutch” Hutchinson, Jhyaire Tatum , Kreyshia White

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Feb 14, 2024

Heiser Ford Lincoln responded

Thanks for your feedback on your recent visit to Heiser Ford Lincoln. It's great to hear that we were able to assist you and that you had such a positive experience. We hope you enjoy your new Bronco! Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

February 14, 2024

Dealership Rating
Employee Rating

Dealership has always been good and fair with me Would recommend this dealership to my friends and family More

by Bruce.repp
Recommend Dealer
Yes

Other Employees Tagged: Bob Gigl

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Feb 14, 2024

Heiser Ford Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Bruce, and we look forward to working with you again. Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

February 03, 2024

Dealership Rating
Employee Rating

Good I had a good experience. No issues with anything. Nothing to report. It was good. More

by brianpmcdonald
Recommend Dealer
Yes

Other Employees Tagged: Bob Gigl

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Feb 05, 2024

Heiser Ford Lincoln responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Brian, and we look forward to working with you again. Today’s your Day Brian Crandall - General Manager bcrandall@heiser.com

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