Bob Faust
Bob Faust at West Metro Buick GMC
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Bob Faust

Fixed Operations Director

West Metro Buick GMC

1001 Minnesota 25
Monticello, MN 55362

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5.0
16 Reviews
5.0

16 Reviews

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16 Reviews of Bob Faust

December 27, 2024

Dealership Rating
Employee Rating

There were a few hiccups with some items on the truck, but they handled professionally and quickly. All of the hiccups were from the manufacture and not the Dealer. More

by 586troy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 07, 2024

Dealership Rating
Employee Rating

Jeff Sell, Corey Nelson, Kurt in service, Bob in parts, and Todd Knickerbocker have gone out of their way to satisfy my needs in a vehicle and take care of me as a long time client. I appreciate their eff More

by Jenna P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 14, 2023

Dealership Rating
Employee Rating

Corey and the rest of the staff at West Metro far exceed a 5 star rating. They have always treated our family and friends like we are a part of their family. Over 9 vehicles purchased for just our family ov More

by Amorrison0415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Corey Nelson, Kurt Bruhn

Oct 16, 2023

West Metro Buick GMC responded

Thank you for choosing West Metro Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

September 22, 2023

Dealership Rating
Employee Rating

Very smooth and fair transaction. Jake Jacobson was helpful, kind and knowledgeable. Overall, a pleasant transaction. More

by EAS919
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sell , Jake Jacobson, Jolene

Sep 24, 2023

West Metro Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

August 09, 2023

Dealership Rating
Employee Rating

Once again the West Metro Team went over the top with this purchase, we have bought several vehicles from this team and I can say they are by far the best in the business bar none!!! they have always gon More

by bobhardekopf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2023

West Metro Buick GMC responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 29, 2023

Dealership Rating
Employee Rating

Fastest purchase of a car I’ve ever made! Jared, Kent, Chris, and Bob were amazing to work with. I will definitely be using them again! Top notch service and sales!!! More

by ODF
Sales Price Transparency
Recommend Dealer
Yes
Jul 27, 2023

West Metro Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

March 26, 2023

Dealership Rating
Employee Rating

Exceptional customer service from Kent, Brian, Andy, Bob and the other team members! We highly recommend West Metro for your new car purchase. Just all around genuine folks who are interested in helping ins More

by alwiegert62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2023

West Metro Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 01, 2022

Dealership Rating
Employee Rating

Great sales experience between the communication and finance! I appreciate that they listen to my needs in my timing and they made the process effortless! More

by INFO@MNHELICOPTERS.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Spears

Oct 08, 2022

West Metro Buick GMC responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 28, 2022

Dealership Rating
Employee Rating

Great communication through entire sale process. Had one minor issue with tire pressure sensors after putting aftermarket rims and tires on. The service team stayed after normal hours to recalibrate More

by eseckerson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hurrle, Justin Liljequist

Sep 01, 2022

West Metro Buick GMC responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2022

Dealership Rating
Employee Rating

4th purchase from west metro! Because they are not like other dealerships,Sales people want to get the best fit for you,Everything is done to insure your happy with your purchase More

by M.O.RODER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 03, 2022

West Metro Buick GMC responded

Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

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