Bob Borman | Page 42

I wanted to take a moment to thank Adam of Elkins Chevrolet as well as Bob Borman for helping me with my recent purchase of my Equinox this past week. Everything went smoothly and they were very know Chevrolet as well as Bob Borman for helping me with my recent purchase of my Equinox this past week. Everything went smoothly and they were very knowledgeable. Thanks to them I feel safe on the road in a car that offers wonderful features for my family. More

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Horrible horrible experience at this dealership, my husband and I traveled from Maryland to this dealership to buy a car. We did not like the service of the sales representative Geuri Santana, but we l husband and I traveled from Maryland to this dealership to buy a car. We did not like the service of the sales representative Geuri Santana, but we let it go at that time. We liked the car so we bought it. We receive the temporary tags and registration for 30 days. The day before they expired, my husband contacted Geuri Santana to inform him that we had not received the tags from the DMV and asked for extension on the temporary. Geuri Santana assured him that the DMW tags would be mailed to us in a few days. Geuri Santana also said the he didn't need to send another extension, he said if the police stop us we can explain it and it will only be for a few days. After waiting, my husband emails the sales manager, Adam. He sent us an extension for another 30 days. We were fine thinking the DMV tags will be here before the temporary expires. Unfortunately the extensions expired on the 9th of this month and we cannot drive the car because Bob the sales manager told us that he will not send us another extension. My husband called him a couple of times today and he was rude and told my husband that there is nothing he can do. So after getting off work I called Bod and asked him if this is how a client is supposed to be treated and he responded with these exact words. I don't appreciate you calling me and asking me that. I was surprised, my husband and I have owned Chevy cars for over 20 years and we have never been treated that way. They lied to us from the start, the DMV tags were never here when they told us. We call the DMV here today and they told us that is nothing in process. We cannot drive the car dealer don’t explain nothing to us, ignore our emails, very sad how they treat their loyal costumers. Now we have to contact mary.barra@gm.com It’s a shame that we have to go this far but we will. My husband is a veteran and this is slap in the face not just for him but for anyone on our position. More

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From the friendly greetings to start our search for a new truck yo the constant communication and support during the purchase, everyone at Elkins ensured that our purchase was quick, simple and stress free. truck yo the constant communication and support during the purchase, everyone at Elkins ensured that our purchase was quick, simple and stress free. More

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I had another great experience working with the Elkins family including Tony and Bob. This is my 4th vehicle I have either leased or purchased and the process is always trustful, respectful, and mutually family including Tony and Bob. This is my 4th vehicle I have either leased or purchased and the process is always trustful, respectful, and mutually agreeable. The team continues to work for the customer to get the best deal....great work Tony! More

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The entire process working with the Elkins Chevrolet team was outstanding! Many thanks to Rob, Jeff, Lisa and Mike. What a great team! I look forward to working with them again in the near future. was outstanding! Many thanks to Rob, Jeff, Lisa and Mike. What a great team! I look forward to working with them again in the near future. More

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They were extremely friendly and helpful getting me the vehicle I wanted for the payments I needed. This is my 2nd vehicle in a row from them. vehicle I wanted for the payments I needed. This is my 2nd vehicle in a row from them. More

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I would drive six hours again to buy from Elkins. Jeff was an amazing salesman. He made the buying process so easy. The entire team at Elkins was so helpful and friendly. was an amazing salesman. He made the buying process so easy. The entire team at Elkins was so helpful and friendly. More

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They made my experience great. It was simple and fast. Helped me get out of my lease to get into a new car while saving money. No pressure at all just help. Helped me get out of my lease to get into a new car while saving money. No pressure at all just help. More

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I went here not expecting to be able to finance a vehicle, they made it possible without pressuring me. Very thankful. vehicle, they made it possible without pressuring me. Very thankful. More

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My experience with Bob Borman purchasing a 2021 Chevy Blazer was very easy and he was great to work with. Also Mike Bilbow was very knowledgeable with showing me all the equipment in the car. I would hi Blazer was very easy and he was great to work with. Also Mike Bilbow was very knowledgeable with showing me all the equipment in the car. I would highly recommend them to any one you is looking to purchase or lease a car. More

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