Bob Albright | Page 35

This dealership has AMAZING SERVICE. Personable and friendly staff and owners, and I could not be happier with my lease! We were treated like family! friendly staff and owners, and I could not be happier with my lease! We were treated like family! More

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Everyone was super helpful. Definitely made the experience that much easier. Will recommend to friends/family moving forward. I am very happy with my purchase! :) experience that much easier. Will recommend to friends/family moving forward. I am very happy with my purchase! :) More

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Aaron A. was great and everyone was really helpful and pleasant to deal with. They were willing to explain everything and made it an easy process. Thank you! pleasant to deal with. They were willing to explain everything and made it an easy process. Thank you! More

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This location is easy to reach and directly off of I-480. I purchased a used 2017 Toyota Highlander. The entire process was super easy and really only took about one hour of my time. This was refreshing b I purchased a used 2017 Toyota Highlander. The entire process was super easy and really only took about one hour of my time. This was refreshing because I have spent entire days in dealerships in past. Part of the deal with purchasing the car is a one year service agreement with free oil changes and tire rotations which is a nice added perk. I would recommend this dealership to others looking for used vehicles. More

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After shopping at Brunswick Toyota where were treated very rudely by management with their high pressure sales tactics. We decided to shop at Metro. What a difference we were treated not only like a cu very rudely by management with their high pressure sales tactics. We decided to shop at Metro. What a difference we were treated not only like a customer but family by Robert Saponari and the Metro team. They were patient and informative toward leasing our new Rav 4. Metro was also able to beat Brunswick's price. SAVE YOURSELF THE AGGRAVATION GO TO METRO TOYOTA!!!!! More

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This is my fifth car from Metro Toyota, my first certified used car. My decision to stay with Metro was confirmed with this experience. Gary Capper, "Cap" the salesman made the process very easy for certified used car. My decision to stay with Metro was confirmed with this experience. Gary Capper, "Cap" the salesman made the process very easy for me. I appreciated his patience in explaining features that were new to me. Bob Albright was also efficient and thorough so I could make informed decisions. I will continue to recommend this dealership going forward! More

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I purchased a car from here from Aaron Andrews and Robert Albright. Both men were very nice and helpful and patient with me. Would recommend Albright. Both men were very nice and helpful and patient with me. Would recommend More

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I could not be more happy with the experience. What a great team! They kept me informed every step of the way! They truly are AMAZING! great team! They kept me informed every step of the way! They truly are AMAZING! More

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I felt the dealership was pretty shady. Especially in relation to the financing. I was at first only presented with Toyota as an approved lender and shown other lenders who turned me down. When I mention relation to the financing. I was at first only presented with Toyota as an approved lender and shown other lenders who turned me down. When I mentioned to Bob, the finance guy, that I knew they ran other creditors and provided a list it was then the other approvals were brought out. Why? Because Toyota had the highest APR and so of course they'd make more money. Additionally, the dealership financing tried to add 2% more APR above what I was approved for "as an added commission so they could make money from the lender split". Ok, so I have to pay more to supplement your income regardless of the lender? Ultimately, I called the lender i decided to move forward with directly to confirm I did not need to accept the 2% increase and they agreed. I was able to get the finance team to remove that in order for me to go through the deal with them. Im still not 100% sure I got the lowest APR but it is what it is. Lastly, on the computer document signing, Bob did not go over the 4 sections I signed, did not tell me what I was signing for, nor could I see his screen. I was honestly going to walk away from the deal and probably should have. I can guarantee I would NOT recommend this dealer nor provide a good rating. More

by MESCOTT3 Verified Customer Verified Customer

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Mike Ferrett was awesome! He was kind, a gentleman and worked very hard to get my Camry, WHICH I LOVE! He should get a bonus worked very hard to get my Camry, WHICH I LOVE! He should get a bonus More

by LANE-NANCY Verified Customer Verified Customer

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