Bob Albright
Bob Albright at Victory Toyota of Brook Park

Bob Albright | Page 33

Business Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
4.7
572 Reviews

Dealership Experience

12 yrs, 9 mos

Industry Experience

32 yrs

Languages Spoken

English English

4.7

572 Reviews

Write a Review

572 Reviews of Bob Albright

March 17, 2021

Dealership Rating
Employee Rating

Ken is Great!! He is very knowledgeable and customer service friendly. He answered all of our questions. My husband uses a cane and Ken was very patient with him. Everyone that we had to interact with More

by Lindab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Konopka , Dan Schneider, Natalie and Haley customer service desk

Mar 22, 2021

Victory Toyota of Brook Park responded

We agree! Thank you for stopping in and your kind words. Come back any time and have a great day! - Metro Toyota Customer Care Team

March 09, 2021

Dealership Rating
Employee Rating

We are on our second car from them now. This time a certified used vehicle. We will continue to come back because of sales staff like Gary "Cap" Capper who provide all the information we could possibly More

by mjw838
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary "CAP" Capper

Mar 11, 2021

Victory Toyota of Brook Park responded

Thank you for your loyalty and kind words! See you next time! - Metro Toyota Customer Care Team

March 08, 2021

Dealership Rating
Employee Rating

This dealer did and excellent job getting my car ready for a test drive. The whole team was very knowledgeable and we'll trained. Excellent work. More

by F_OMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Ferrett , Dan Schneider

Mar 11, 2021

Victory Toyota of Brook Park responded

Thank you for your business and kind words! - Metro Toyota Customer Care Team

February 27, 2021

Dealership Rating
Employee Rating

Cap was very easy to work with and had the vehicle ready for me upon arrival. He was friendly, professional and helpful throughout the process. More

by Splender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary "CAP" Capper

Mar 02, 2021

Victory Toyota of Brook Park responded

Thank you for stopping in and your kind words. Cap loved working with you and have a great week! - Metro Toyota Customer Care Team

February 22, 2021

Dealership Rating
Employee Rating

Gary Capper and team did a wonderful job finding my new to me used car! He was very patient with me as I debated between two vehicles. Ultimately I chose the more expensive one and they were able to get my More

by kwynbontrager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary "CAP" Capper

Mar 02, 2021

Victory Toyota of Brook Park responded

BOOM! We love hearing this. Thank you and enjoy your new ride! - Metro Toyota Customer Care Team

January 30, 2021

Dealership Rating
Employee Rating

The team is very helpful, knowledgeable and friendly. This was the easiest car buying experience we have had, especially compared to local competitors. We would highly recommend to our friends and fami More

by PartyOfFour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary "CAP" Capper

Feb 01, 2021

Victory Toyota of Brook Park responded

We love hearing this. Thank you for the awesome review and come back any time. - Metro Toyota Customer Care Team

January 28, 2021

Dealership Rating
Employee Rating

I had been to six other dealerships and had been very discouraged at the way I was treated and the pressure that was put on me to buy one of their cars I never felt that once at Metro Toyota, I had a sp More

by qtsuzzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary "CAP" Capper

Feb 01, 2021

Victory Toyota of Brook Park responded

BOOM! This is the prime example of how we run our business. Cap is one of the best in the business and we appreciate you sharing your experience. Come back any time and enjoy the car! - Metro Toyota Customer Care Team

January 27, 2021

Dealership Rating
Employee Rating

Both the Sales Agent, Michael Ferrett, and the Finance Manager were extremely helpful in ensuring I take home my desired car in a fast manner. I truly appreciate their assistance and ability to work arou More

by LKWD1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Ferrett

Jan 27, 2021

Victory Toyota of Brook Park responded

Thank you for stopping in and your kind words. Our team loved working with you and we are looking forward to the next time. - Metro Toyota Customer Care Team

January 18, 2021

Dealership Rating
Employee Rating

Ryan and the the folks at Metro made buying a car an easy and even pleasant experience. We will be looking for another car and Metro will be our first stop. More

by gm
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider

Jan 18, 2021

Victory Toyota of Brook Park responded

Thank you for stopping in and your great review. Have a great day. - Metro Toyota Customer Care Team

January 12, 2021

Dealership Rating
Employee Rating

Definitely a very helpful person, answered all the questions we had. Was very nice and are so fed very quickly. When we bought it he showed us the interior and helped connect my phone More

by kdruhot38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider, Suzi Loree

Jan 18, 2021

Victory Toyota of Brook Park responded

Ryan loved working with you!!! Thank you for sharing your experience and come back any time! - Metro Toyota Customer Care Team

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