Bob Albright
Bob Albright at Victory Toyota of Brook Park

Bob Albright | Page 22

Business Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
4.7
572 Reviews

Dealership Experience

12 yrs, 9 mos

Industry Experience

32 yrs

Languages Spoken

English English

4.7

572 Reviews

Write a Review

572 Reviews of Bob Albright

May 11, 2022

Dealership Rating
Employee Rating

Gary Capper and the rest of the team were super. We travelled from out of town and were treated with respect. More

by ken.fenker
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary "CAP" Capper

May 14, 2022

Victory Toyota of Brook Park responded

Your recommendation of Cap and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Enjoy your new car!

May 07, 2022

Dealership Rating
Employee Rating

Great customer service. Very professional. Wiling to work with customer in all aspects of buying or leasing. More

by JAMESKKULWICKI
Customer Service
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Schneider, Brandon Sutton , Craig Budziak, Christopher Lombardo

May 09, 2022

Victory Toyota of Brook Park responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Toyota. Thanks again for the recommendation and have an amazing day!

May 04, 2022

Dealership Rating
Employee Rating

Great service and communication through the entire process. The world is upside down and supply chains are broke. Justin was direct and clear about when the car was going to be in. He did a great job More

by Mike White
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Schneider

May 05, 2022

Victory Toyota of Brook Park responded

Thanks for the 5 STAR review, Justin works very hard to make sure that you were kept informed as you waited for you vehicle to arrive. Please let us know if there is anything we can help with. We'll look for you in service for the complimentary Toyota Care maintenance program!

May 03, 2022

Dealership Rating
Employee Rating

I’ve been a customer of Metro Toyota for about 5 years, and everyone I’ve interacted with has been friendly, knowledgeable, and professional. Their service department has been on time and hassle-free. We r More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Higgins, Ken Konopka

May 05, 2022

Victory Toyota of Brook Park responded

What an outstanding review! Ken and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

April 29, 2022

Dealership Rating
Employee Rating

I liked the dealership. Of course Justin was great, but others came up to me to make sure everything was good. More

by Patayh
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Schneider, Justin Schneider

May 05, 2022

Victory Toyota of Brook Park responded

Thanks for the positive review of the experience that you had. Justin works very hard to make sure that you had a exceptional experience. Please let us know if there are any concerns. Drive safely!

April 19, 2022

Dealership Rating
Employee Rating

Ken Konopka was incredibly knowledgeable and incredibly helpful. He made sure I knew about my status of my new vehicle from delivery to driving off the lot. More

by EVANMCB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Konopka, Jackie Nunez-Rodriguez , Christopher Lombardo

Apr 21, 2022

Victory Toyota of Brook Park responded

Evan, Ken is very attentive to his clients needs. Thank you for your patience in the wait for a new vehicle in these unprecedented times. If Ken can do anything for you please feel free to ask! Don't forget to come back for the complimentary Toyota Care maintenance that is included with your new car purchase.

April 15, 2022

Dealership Rating
Employee Rating

Metro Toyota assisted me in buying my first car! They were very knowledgeable and patient while I was considering my choices. More

by ali.white
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary "CAP" Capper, Dan Schneider

Apr 16, 2022

Victory Toyota of Brook Park responded

Ali, Congratulations on your first car! We happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that your a part of our family! If you need anything at all please call Cap to give you a hand!

April 08, 2022

Dealership Rating
Employee Rating

My plan was to stop at least to 3 dealerships or more during the weekend but after talking to Ramona and her explaining all the offers and benefits of choosing Toyota, I felt I couldn't pass up a possibl More

by runehunter7
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramona Plumlee

Apr 12, 2022

Victory Toyota of Brook Park responded

That's great to hear. Ramona really tries to make the process as easy as possible. Referral's are the best way to say thanks to your sales person. We look forward to a long relationship with you as well. Never hesitate to ask for help if you need it, we never know what we can do to help until it's asked. We'll look for you in service taking advantage of the Toyota Care complimentary maintenance program.

April 07, 2022

Dealership Rating
Employee Rating

The staff was very friendly and helpful. Brandon was Great with building rapport and offering insight and communicating as necessary for my purchase. He turned a stressful process into somet More

by Firestos3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Sutton

Apr 09, 2022

Victory Toyota of Brook Park responded

Brandon works hard to make sure you had a 5 Star experience. Please let us know if there is anything you need. Thank You for the business!

April 06, 2022

Dealership Rating
Employee Rating

My salesman Gary Capper went beyond to satisfy us. He went over every detail of the suv with us. He took his time and knowledge and showed us what evey button did. There were a few things wrong with More

by THEBUDA12
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary "CAP" Capper

Apr 06, 2022

Victory Toyota of Brook Park responded

Your going to love your Toyota! Thanks for the business! Gary does a great job helping out clients. If you need anything give him a call!

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