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Bob Albright
Bob Albright at Victory Toyota of Brook Park

Bob Albright | Page 14

Business Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
4.7
572 Reviews

Dealership Experience

12 yrs, 9 mos

Industry Experience

32 yrs

Languages Spoken

English English

4.7

572 Reviews

Write a Review

572 Reviews of Bob Albright

November 17, 2022

Dealership Rating
Employee Rating

Salesman was super friendly and helpful with finding a car that met everything I was looking for and very quickly too More

by giki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kareem Abdelfattah

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Nov 19, 2022

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

November 17, 2022

Dealership Rating
Employee Rating

Sam Always provide exceptional customer service. Treat us with respect and is knowledgeable of the vehicle and went over all the details before we leave. Outstanding. More

by Pooran4u
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Ibrahim

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Nov 19, 2022

Victory Toyota of Brook Park responded

Congratulations on your car! We’re happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Sam to give you a hand!

Nov 20, 2022

Pooran4u responded

I surely will.

November 16, 2022

Dealership Rating
Employee Rating

I switched from Toyota Motorcars; don’t regret, but experience could have been better. Thanks More

by SLGRUGAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Ibrahim , Christopher Lombardo

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Nov 19, 2022

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you are part of the Metro family now. I'd like to hear what we could have done better so you could feel great about your experience. Please feel free to give me a call and I'll happily review this for you. We'd like to see you in our service department for your complimentary Toyota Care maintenance program. Thank you again! Chad Higgins 216-898-2902

November 12, 2022

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Employee Rating

Tony was great salesman found the best deal on the truck that I wanted . I will highly recommend metro toyota More

by Corderoa620
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy McClish, Tony Overman

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Nov 16, 2022

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Tony will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

November 12, 2022

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Employee Rating

I have always hated the car buying experience as sales folks can be so bad. Yet Jim made it the “Best” car buying experience my wife and I have ever experienced. Would I buy another car from Jim again??? More

by Mmrsgraham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Greenfield

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Nov 12, 2022

Victory Toyota of Brook Park responded

We're happy to hear that you felt comfortable doing business here, Jim is a true professional and takes the time to understand your needs and make sure you get what you wanted. Please let us know if there is anything we missed. Please stop by and say hello when you're in for the complimentary Toyota Care maintenance program!

November 10, 2022

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Employee Rating

The dealership got the exact model and package I was looking for. They had excellent service and were very prompt. More

by wkeane1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Schneider

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Nov 12, 2022

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

November 09, 2022

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Been coming to Metro for years! Working with Barry, Capper, Chad and Bob. They go out of their way to ensure not only are you treated like family, you are family. Car buying is not More

by Gino A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry Greenfield, Chad Higgins , Gary "CAP" Capper

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Nov 12, 2022

Victory Toyota of Brook Park responded

Gino- Repeat and referral business means so much to us, Thank you! I'm sure that if you need any help Cap will be glad to get it for you. Please stop by and say hello when you're in for the complimentary Toyota Care maintenance program! We'll see you soon!

November 09, 2022

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Employee Rating

Ramona Plumlee was an excellent sales associate. She assisted me with this purchase as well as previous purchase as well. I would definitely recommend her to anyone wishing to buy a Toyota product. More

by Brenda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramona Plumlee

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Nov 12, 2022

Victory Toyota of Brook Park responded

Brenda, What an outstanding review! Ramona and the Metro team are proud to go the extra mile for our guests, and it's wonderful to hear that this is what keeps you loyal to our dealership. Thank you tremendously for your positive feedback, and we look forward to your next visit!

November 09, 2022

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Employee Rating

I have been buying cars at Metro forever. I would never go anywhere else. I am treated extremely kindly and with great respect. I appreciate their knowledge and help More

by bmaniker
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider, Scott Barrier, Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

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Nov 10, 2022

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 09, 2022

Dealership Rating
Employee Rating

Anastasia was extremely helpful throughout the process of ordering and purchasing our new Sienna! We’ve purchased 4 vehicles from Metro and we will be coming back! More

by Albanese.elizabeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anastasia Kaluszyk , Christopher Lombardo

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Nov 09, 2022

Victory Toyota of Brook Park responded

Elizabeth, Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle purchases. We agree Anastasia is fantastic! We hope to see you again in the future and please enjoy your new Toyota!

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