Billy Wilcox
Billy Wilcox at Alderman Automotive

Billy Wilcox | Page 5

Service Manager

Alderman Automotive

13875 Trade Center Dr
Fishers, IN 46038

Contact Me
4.5
55 Reviews

Dealership Experience

3 yrs

Industry Experience

18 yrs, 4 mos

4.5

55 Reviews

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55 Reviews of Billy Wilcox

July 06, 2024

Dealership Rating
Employee Rating

Always a pleasurable experience, friendly staff, efficient, and easy , will definitely recommend to everyone ! Cheers More

by VDZELETOVIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Gregory , Matt Joseph

June 21, 2024

Dealership Rating
Employee Rating

Good communication. Excellent attention to customer. Love the Porsche 718. Took care of any concerns and questions that I had. More

by whittydiv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zahid Khan, Adam Gregory , Hector Canas, Hunter Decker, David Frazee, Matt Joseph, Max McHaney, Austin Sohn, Drew

June 18, 2024

Dealership Rating
Employee Rating

They did an awesome job on fixing my timing belt my water pump on my car and they did it in a timely fashion, and I was very pleased with the work they did More

by paulbrittboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Gregory , Matt Joseph

May 28, 2024

Dealership Rating
Employee Rating

First impression is how neat and clean the service station is. Great work and timely! Service department is top notch! More

by Bwilkes0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Gregory , Matt Joseph

May 22, 2024

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Employee Rating

I was told by that my car was ready. Then when I was got the 45 mins later. I was told it wasn’t ready took another 20 mins. The. You guys literally pushed my seat completely back. T More

by coysullivan69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adam Gregory , Matt Joseph

May 19, 2024

Dealership Rating
Employee Rating

Service was very professional and very helpful I will recommend anyone to this dealership Great customer service and support. More

by kellyallengreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zahid Khan, Adam Gregory , Hector Canas, Hunter Decker, David Frazee, Matt Joseph, Max McHaney, Austin Sohn

May 06, 2024

Dealership Rating
Employee Rating

Transmission replacement was done correctly, efficiently, and quickly. Service was outstanding, and at a reasonable cost (I was quoted by a number of shops). I'd gladly go back to them and highly recommend t More

by alamo1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 24, 2024

Dealership Rating
Employee Rating

Sold us a crappy car, told us false information, and failed to report a plethora of damage. Then refused to work on it… More

by Journeewoodley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adam Gregory , Matt Joseph

Apr 24, 2024

Alderman Automotive responded

We did not sell you a "crappy' car. It is a very nice car. Where ever you parked it, a vermin climbed into the engine bay and chewed on your electrical wiring, this all happening after you purchased it. How is that the dealerships fault? We did not refuse any work. Because of the existent of the damage by the vermin we referred you to the Audi service department to assist. What did we falsify and what did we fail to report to you?

April 01, 2024

Dealership Rating
Employee Rating

Appreciated the cleanliness of the facility and the amenities. Oil change and tire rotation were timely and a reasonable price. More

by Daryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Gregory , Matt Joseph

March 13, 2024

Dealership Rating
Employee Rating

Great facility! !! Excellent Communication. They kept me informed regarding my repairs!!! Prompt turn around time… More

by INDYMOTORSDIRECT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Gregory , Matt Joseph

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