Bill Townley
Bill Townley at Smithville Ford

Bill Townley | Page 4

Mobile Service Coordinator

Smithville Ford

1098 US-169
Smithville, MO 64089

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4.3
48 Reviews
4.3

48 Reviews

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48 Reviews of Bill Townley

October 30, 2025

Dealership Rating
Employee Rating

I used the app to schedule a repair for a recall. When I got there, they refused to repair it More

by connorharrison.ch
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: JD Koedatich , Ryan E, Theresa Lee

October 30, 2025

Dealership Rating
Employee Rating

No need to visit another dealer , only buy at smithville ford six stars if possible! More

by John A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blaine Balderston, Ron Combs, Michael Craig, JD Koedatich , Ryan E, Theresa Lee, Dave McCullough

October 16, 2025

Dealership Rating
Employee Rating

Service department was awesome! Got me in right away and fixed my vehicle correctly. Will definitely recommend More

by PMUSSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blaine Balderston, Ron Combs, JD Koedatich , Ryan E, Dave Gilstrap, Theresa Lee, Dave McCullough, All the girls in the office

October 12, 2025

Dealership Rating
Employee Rating

Very helpful. Everyone involved was friendly, informative and knowledgeable. I would recommend this dealership to anyone More

by lindadrobertson20
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: JD Koedatich , Ryan E, Theresa Lee, Dave McCullough

October 04, 2025

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Very prompt service , pick up and delivery works great for me . It took longer than I thought it would . I left several voice mails with no call back . More

by BOUNDER0575
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ryan E

September 29, 2025

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Employee Rating

They are very easy to work with and friendly. I like the ease of making service appointments More

by MATTCONRAD70
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: JD Koedatich , Ryan E, Theresa Lee

September 18, 2025

Dealership Rating
Employee Rating

Honest and upfront, definitely going to bring all 5 of our cars hear for future repairs, warranty work and recalls! Although there is a Ford dealership 3 miles from our house, we are willing to drive furt More

by mrsols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JD Koedatich , Ryan E

September 17, 2025

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Employee Rating

Easy check in. Work was done quickly. They explained what was done. And finish on time. More

by nick822
Recommend Dealer
Yes

Other Employees Tagged: JD Koedatich , Ryan E, Theresa Lee

September 15, 2025

Dealership Rating
Employee Rating

It was great service picking up my vehicle & returning to me. The repairs were completed. More

by rusdetom
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan E

September 12, 2025

Dealership Rating
Employee Rating

Professional courteous answered my questions. I would recommend this dealership to my friend. Great service. More

by roydebbulloch
Service Price Transparency
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: JD Koedatich , Ryan E, Theresa Lee

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