Bill Terhorst | Page 43

Great Experience Bill was great, we went over what I was looking for then reviewed several options and took a bunch test drives. I went in with my mind set on a specif Bill was great, we went over what I was looking for then reviewed several options and took a bunch test drives. I went in with my mind set on a specific model but left with a better match for my needs. More

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Honda CRV-V Bill was very knowledgeable about Honda and answered all of our questions (sometimes twice!) and made us feel very comfortable as we leased our first Bill was very knowledgeable about Honda and answered all of our questions (sometimes twice!) and made us feel very comfortable as we leased our first car. Thank you again Bill!! More

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Repeat customer for a reason! We had a wonderful experience purchasing our newest vehicle from Bill Terhorst at Valley Honda! Bill was friendly, knowledgable, and willing to go the We had a wonderful experience purchasing our newest vehicle from Bill Terhorst at Valley Honda! Bill was friendly, knowledgable, and willing to go the extra mile to make sure our experience was great. Case in point, we needed running boards installed the day of our purchase. Although we were originally told we would have to make an appointment to return a few days later (very inconvenient given the distance we drove) Bill worked with the service department to make certain our request was honored. That was an incredible gesture of how much Bill respects his customers and was willing to accommodate our schedule. We are a "Honda family" and are loyal to the brand because of the quality of their vehicles. Though we have two Honda dealers closer to our home, we make the drive and have purchased our last 3 vehicles from Valley Honda because of their superior customer service, competitive finance department, and overall impressive organization. Seriously, as a mom to a little one, can just give a shout out about the cleanliness of the showroom space, waiting areas, and bathrooms? Also the complimentary beverages in the super comfy waiting area is a pleasant perk. We asked for Bill's business card because we will definitely request him the next time we need to purchase a new Honda and would not hesitate to recommend him to friends. More

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Honda civic ex 4 door Bill was a pleasure to work with and he was very knowledgeable about the civic. He went above and beyond to meet our needs and we were very happy in t Bill was a pleasure to work with and he was very knowledgeable about the civic. He went above and beyond to meet our needs and we were very happy in the end :) More

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Amazing Purchase Experience!! When You arrive 10 minutes before closing, at the end of their workday, announce they have a car You want and they Stay and accept your Daughter's off When You arrive 10 minutes before closing, at the end of their workday, announce they have a car You want and they Stay and accept your Daughter's offer (My Negotiator) and Help you though the Process with never a complaint , You Know You are One Lucky Lady! Valley Honda is One Great Place to Buy a Car! They were Reommened by my other Daughter's earlier car Purchase, but thought distance was a Problem, was I ever Wrong! Making Banana Pecan Bread to bring to Thank You all for Your Wonderful Help of Purchase and still have more to learn as you suggested and also coming for Body side Moldings! Thank You Bill Terhorst and All Others who stayed and Helped Us!! YOU ARE THE BEST!! More

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Honda Pilot Yesturday we got our first honda. The sales persons helped us a lot. They are professionals. They make you and your children feel good. Will recommend Yesturday we got our first honda. The sales persons helped us a lot. They are professionals. They make you and your children feel good. Will recommend this place to my friends. Thanks again. More

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Excellent Experience at Valley Honda Naperville/Aurora Bill was excellent to work with! He was very patient and took the time to make sure all my family's needs were met while waiting to close the deal (w Bill was excellent to work with! He was very patient and took the time to make sure all my family's needs were met while waiting to close the deal (we had five kids all under five years of age with us). He is a patient and determined man! He took the time to work with us and answered all of our questions, and we had many. I highly recommend working with him and definitely plan on seeing him again for our next Honda purchase. More

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Outstanding experience, very honest and thorough Bill Terhost was the primary person I worked with. He was very thorough and honest, and made the car buying experience a relaxing and hassle free ex Bill Terhost was the primary person I worked with. He was very thorough and honest, and made the car buying experience a relaxing and hassle free experience. Manny, Kurt, and James were the same way. The next time I need a car I will definitely come back to this store. More

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Very Best Car Buying Experience I have bought many cars before, but this last experience dealing with both Nick and Bill was unsurpassed. From the moment I walked into the showroom, I have bought many cars before, but this last experience dealing with both Nick and Bill was unsurpassed. From the moment I walked into the showroom, I knew this experience wold be different--from the flowers on the reception desk to the friendliness of the staff. My fiance and I had been given Nick's name from a relative who worked with Nick at a previous dealership, and found he was most pleasant and cordial. He indicated he would hand us off to Bill who would learn more about what we were looking for and acquaint us with the dealership. Bill was the most patient, friendly, and non-pressure sales consultant I have ever dealt with. He was thorough, explaining the features of the car I originally wanted, which was a CRV. We test drove one and liked it. Back on the showroom floor, I saw a white Honda Accord with tan and black interior. I loved the interior and the comfort of the seating. I also liked that the driver's seat when raised allowed me an expanse of vision I have not had in the sedans I have recently been in. He suggested we test drive one and asked if I preferred a 4 or 6 cylinder., Since the 4 cylinder had a great mileage rating, I suggested we drive that one rather than the 6 cylinder. I was so impressed with the way it drove and handled as well as the features this car had that the CRV did not have. I was so surprised how peppy the acceleration was and had no idea that a 4 cylinder would react that way. Anyway, during the ride, he pointed out the features and how they worked. The right turn camera is amazing! Later on, Bill provided the price on both vehicles and reviewed the features that each one had. He also provided information on the dealer installed options as well as a pricing sheet. I was very specific about the options that I wanted, which included a navigation system, and Bill noted that he did not have what I wanted in stock, but would be able to get one from another dealer. I just had to make up my mind, which car i wanted the CRV or the Accord. We left the dealership, and I stated that I would call Bill by the next day with a decision. I called him that evening, and asked him to find a white Accord. He called within a day and a half and said he located one and he would go to retrieve it. The next day he called to indicate he had the car and i could pick it up either Friday evening or Saturday morning. I elected Saturday, and he was there explaining the transfer process very clearly. He immediately showed us the vehicle, and it is beautiful. The detail manager had just completed readying the car for delivery and Bill went through the delivery checklist. I have never been treated so well or had such detailed information provided about a car and the services of the dealership, including a walk-through of the service department. Bill is a great sales person, who takes an interest in his customers. In fact I am a former corporate trainer, and Bill demonstrates the best practices of an outstanding sales person. Thanks, Bill, for an unforgettable experience, and I will be sure to recommend him and the dealership to anyone I know interested in purchasing a vehicle. As an aside, Molly in the Business Office completed the financial details of the transaction, and she was very perky, thorough, and took a personal interest in my fiance and me. We appreciate dealing with all aspects of this dealership! More

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Great Salesman, best price, no haggle, Best experience ever! Simply put - This was the best sales experience ever! Bill Terhorst from Valley Honda gave me the best price in Chicago area, no other Honda deal Simply put - This was the best sales experience ever! Bill Terhorst from Valley Honda gave me the best price in Chicago area, no other Honda dealer could match it. It was well below invoice price. Bill is knowledgeable, professional, friendly, funny, and speedy. I don't like salespeople in general, especially on cars, but Bill treats you as a friend or family. He's honest and a straight shooter.... not pushy. I would refer all my friends to him. I bought a new Honda Accord and shopped around on the internet. Since it was a new car, I emailed and called over 10 dealers around the Chicago area, Wisconsin, and central Illinois. Valley Honda had the best price by far. We are in Glenview so we wanted to make it worth the trip. I tried to get local dealers to price match their written quote, but they said "there's no way Valley Honda can give you that price" Well they did and I was in and out in about 1 hour with a new car, new plates, everything. Greatest car shopping experience ever! More

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