Bill Harada | Page 15

Drove 4 hours to purchase a JCW Mini Convertible Bill was a pleasure to work with. We had communicated through emails first, then after my continuning search, I just could not find another JCW that Bill was a pleasure to work with. We had communicated through emails first, then after my continuning search, I just could not find another JCW that I wanted. My husband also spoke to Bill on the phone. I was very specific in my wants on my next Mini Cooper. The only one I could find was 4 hours from my home. (not to terribly far and they offered to do the deal via online, phone, etc... and ship car to me but I needed to see and test drive first for myself to be satisfied) Bill knew I wanted the JCW Mini on the showroom floor. He was happy to move all the other cars out of the way for me to test drive it. Needless to say, we made the purchase that day and drove back home that night. I love my new JCW Mini Convertible, Mr. Bill was easy to work with and I highly recommend this dealership as they have a huge selection too. Mary handled all of our paperwork and she was very easy to work with too. She explained all of the legalities that we had to sign. Gave us options and explained each in detail. More

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2019 Starlight Blue Mini 4 Door The Mini of St Louis team was great - ordered a new 2019 Mini and it was built in England and got to the dealer in a total of 40 days. Bull Harada ke The Mini of St Louis team was great - ordered a new 2019 Mini and it was built in England and got to the dealer in a total of 40 days. Bull Harada keep us informed from the assembly date to arrival in Baltimore and finally to St. Louis. They were fair about the trade and did a great job of the business end of the transaction and the new car instructions. It is a great car Bill and Mini of St Louis made it exception for my wife and I. More

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Love being part of the Mini Family! Going for the first time to Mini of St. Louis because I wanted a fun car to drive! Going back for my second Mini because of the excellent service and Going for the first time to Mini of St. Louis because I wanted a fun car to drive! Going back for my second Mini because of the excellent service and personal touches the crew brings to their customers! Always greeted with a smile, my questions are answered in a straight forward manner, my mini is serviced right the first time - and washed and ready when I come to pick it up. The use of a service loaner is HUGE for me! Not to mention driving a fun, reliable and classy car! The crew is fun and I look forward to meeting more Mini drivers through the rallies! More

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Professional, caring and a sense of humor The MINI Countryman has been an excellent vehicle for me. I have had three MINIs in 4 years, because they drive so well and each successive model impr The MINI Countryman has been an excellent vehicle for me. I have had three MINIs in 4 years, because they drive so well and each successive model improves in features and performance. As a result, I've become familiar many of the faces at MINI of St Louis all of whom are pleasant to work with. More

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Best customer service! Everyone at this dealership is friendly and helpful. In particular Bill Harada made sure I was happy with my purchase. Even the employees not directly Everyone at this dealership is friendly and helpful. In particular Bill Harada made sure I was happy with my purchase. Even the employees not directly involved with my purchase made sure I was comfortable and greeted warmly. More

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3rd Mini and STILL in love Mini St Louis is the best. Love everyone there from sales to service. They are CUSTOMER focus!! Best dealership ever!! Bill Harada was patient and a Mini St Louis is the best. Love everyone there from sales to service. They are CUSTOMER focus!! Best dealership ever!! Bill Harada was patient and accommodating. Mary in finance explained everything in detail and what options were available to me for financing. Todd is the best I’m service as well. In fact ALL of the service team are there to help and listen to the customer. Awesome!! More

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Very helpful and knowledgeable service Very helpful service from all the staff at Mini. I have leased 3 cars over 4 years with Mini and each time they are unfailingly polite and helpful thr Very helpful service from all the staff at Mini. I have leased 3 cars over 4 years with Mini and each time they are unfailingly polite and helpful through every step of the process. More

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Supportive and Painless This was my first car purchase, and everyone at MINI took the time to ensure I understood everything. Mark was very personable and made sure I felt co This was my first car purchase, and everyone at MINI took the time to ensure I understood everything. Mark was very personable and made sure I felt comfortable. He was knowledgeable and patient. I found the process to be fair and efficient. Would certainly recommend! More

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Birthday Surprise Bill was great helping out from start to finish! He took the time to go over everything in the car and even called the next day to check on our road t Bill was great helping out from start to finish! He took the time to go over everything in the car and even called the next day to check on our road trip in the new car! More

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Pleasant staff I enjoy working with and bringing my vehicle to this dealership. They’re conveniently located and provide friendly and fast service. I can always exp I enjoy working with and bringing my vehicle to this dealership. They’re conveniently located and provide friendly and fast service. I can always expect a follow-up call to make sure my needs have been satisfied. More

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