Bill Caffyn | Page 14

This was EASILY the best car dealership I’ve been to (and I’ve been to a lot in the last 2 weeks). I put in a request online and very quickly (within the hour) Brittany called me to see how she could help me I’ve been to a lot in the last 2 weeks). I put in a request online and very quickly (within the hour) Brittany called me to see how she could help me. She set me up with a test drive same day and even helped me when we got lost as we weren’t familiar with the area. As soon as we were walking up the stairs Bill opened the door for us before we even got there and welcomed us without even knowing who we were or why we were there. After exchanging pleasantries he brought us to his desk while he sent someone to pull up the car I was there to test drive. He took us on a great route so I could see how the car performed at lower and higher speeds. He was so incredibly knowledgeable and knew the car inside and out showing me every feature that was new compared to my old car which was also a Chevy. When we came back we went to his desk to talk. He was never pushy and was very respectful making sure that this exact car would meet and exceed every one of my wants and needs. He went to talk to the “big man” (either mike or Matt who are the managers) to get me a good price and any possible discounts I qualified for. He came back with a price that I simply couldn’t say no to. This car has more features for less money than every other dealer could offer in the area. After another really bad experience at another Chevy dealer in the area this was such a breath of fresh air. They had reserved the car for me so no one could buy it until my test drive which was scheduled for a couple hours from then. (Other Chevy dealers have sold cars an hour before I was scheduled to test drive…) even down to the fine details like their finance guy was so kind and never pushed for any of the add on coverages I could get. He simply informed us of the options and let us decide. One of the managers came over to congratulate us once we sealed the deal and we rang the bell at which point every sales person and employee cheered. I could not have had a better experience with Bill. I would quite honestly ask for him if I have any questions or if I am looking to buy another car. He gave me his guarantee that he would be there to answer any questions I may have or he would find out the answers if he didn’t know. Would 100% recommend this particular Chevy dealer and especially Bill. Lester Glenn (and especially Bill), THANK YOU for making what’s been such a stressful experience have the happiest of endings. More

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Very friendly and very professional and very helpful and very thoughtful very convenient and very clean very thoughtful very convenient and very clean More

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Overall great experience! Bill was a pleasure. The process was so easy! I highly recommend. Bill was a pleasure. The process was so easy! I highly recommend. More

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Extremely nice and courteous, no pressure,whole experience was great! Would definitely go back for future purchases. experience was great! Would definitely go back for future purchases. More

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I appreciate the constant contact with me regarding my interest in purchasing a specific vehicle . interest in purchasing a specific vehicle . More

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This is my third car purchase from Lester Glenn, they are wonderful about working with me for the price and financing I can afford. I love my new car. wonderful about working with me for the price and financing I can afford. I love my new car. More

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From the moment we walked out of our car we were welcomed to the dealership. Everyone was so nice and accommodating. to the dealership. Everyone was so nice and accommodating. More

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Bill was extremly helpful after the bad experience I had 1/2 hour earlier at Pine Belt Chevrolet. He took the time to answer all my questions and also by daughters questions who was on a call with us. T 1/2 hour earlier at Pine Belt Chevrolet. He took the time to answer all my questions and also by daughters questions who was on a call with us. The financial person made our purchase a breeze. Not the being " stuck in a small room for hours". The test drive was more than driving around the parking lot as it was at Pine belt. It was great to see how the car handled on normal roads. Veru informative. Bill also helped the next day when I returned with an Onstar problem. He and the Onstar rep got the issued resolved promptly. More

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The whole Lester Glenn experience was a great one. We had a specific car we wanted to see, and even though we were earlier than our appointment time, the car was waiting for us with a VIP customer tag We had a specific car we wanted to see, and even though we were earlier than our appointment time, the car was waiting for us with a VIP customer tag on it. When we arrived, Bill greeted us, very warmly. He was down to earth and was not pushy at all. He explained everything in great detail. Overall, he made the whole buying process very smooth. We also met with Joe, who came out to talk to us multiple times and make sure we were happy with everything. He was fantastic as well. We are extremely happy with our purchase! More

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Wow I can’t believe I got a new trailblazer what a great deal thanks deal thanks More

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