Bijan Porshahidy | Page 9

Great customer service! experience was quick and efficient. I would definitely recommend friends. Thank u experience was quick and efficient. I would definitely recommend friends. Thank u More

by AREA0435 Verified Customer Verified Customer

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They were extremely helpful in assisting us to get the car we wanted. to me they went above and beyond for us. car we wanted. to me they went above and beyond for us. More

by bunks Verified Customer Verified Customer

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Was looking for a vehicle that fit our family and Bijan helped us find exactly the right vehicle at a price that worked for us and was kind, helpful, and informative throughout the whole process. We will b helped us find exactly the right vehicle at a price that worked for us and was kind, helpful, and informative throughout the whole process. We will be buying from this dealership and specifically Bijan again!!! More

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Bijan did an excellent job. It was a tough and disappointing overall experience for me but I realize it was not Bijan’s, or the dealership’s fault, that Ford decided to remove t It was a tough and disappointing overall experience for me but I realize it was not Bijan’s, or the dealership’s fault, that Ford decided to remove the feature (massaging seats) I chose the Expedition over competitor vehicles. That should never happen without communication with dealer and then customer. More

by kenshead2 Verified Customer Verified Customer

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Everything went all well in purchasing my first car. Bijan and his team got me the best deal possible and the service was wonderful. I highly recommend Lou Fusz Ford if your looking to buy a car. Bijan and his team got me the best deal possible and the service was wonderful. I highly recommend Lou Fusz Ford if your looking to buy a car. More

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Greg and Machaela were fantastic. They were friendly, professional, knowledgeable and helpful. This was by far, the easiest and best car buying experience I e ever encountered. They were friendly, professional, knowledgeable and helpful. This was by far, the easiest and best car buying experience I e ever encountered. More

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The estimated time to access my vehicle was longer than expected, but the fair reap air cost negotiation and quick repair timr made up for the waiting expected, but the fair reap air cost negotiation and quick repair timr made up for the waiting More

by brett40 Verified Customer Verified Customer

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As always, Rick did a fantastic job from write up to finish, I would highly recommend! There’s no one else I would trust my truck with, always the best service! finish, I would highly recommend! There’s no one else I would trust my truck with, always the best service! More

by six4theblues Verified Customer Verified Customer

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Overall, was a good experience. I have purchased multiple vehicles from this Lou Fusz location in the past and other sister stations however, this wasn’t the best experience perhap I have purchased multiple vehicles from this Lou Fusz location in the past and other sister stations however, this wasn’t the best experience perhaps because it involved ordering a vehicle instead of buying one off the lot. The vehicle ordered was a high-in-demand vehicle and while I was excited to be a “chosen” one to order, it didn’t come without unknowns or surprises prior to completing the transaction. Surprises ranging from requiring a deposit to order greater than what was actually required by Ford which I obliged simply only because I thought this might be the only chance I got and duly noted that while requiring a deposit, it was “unknown” when I would be able to even actually place an order which ended up being almost 3 months later; to be "required" I purchase the "Protection" package at a large inflated cost compared to the actual material used which is less than desirable or provides any more protection than simple coat provided by a store-bought product; to being only allowed you use only dealership preferred provided financing to be “able” to purchase the vehicle at MSRP or face having to walk away. I get it there has to be some money made by the dealership but holding a customer's hand to the fire per se is only going to fuel the concern of untrustworthiness between dealerships and customers. The automaker direct-to-consumer works as it's been proven by another automaker brand, I would rather it now happen with Ford but perhaps we're traveling down that road with back door tactics as such. Come to find out after reaching out to other local dealers the opportunity to purchase is just as plentiful, notes for future purchases. The information available before, and during the process, was minimal, and understandable to some extent, but I was able to find out more online. The actual delivery of the vehicle was quick and easy. More

by BeVeryQuiet Verified Customer Verified Customer

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Very professional and knowledgeable. I’ve been taking my vehicles to them for the past 6 years for service. Very pleased. I’ve been taking my vehicles to them for the past 6 years for service. Very pleased. More

by sakissalas Verified Customer Verified Customer

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