Betsy Leuhrs

Friendly Professional staff. GMC doesn't currently have a fix for the problem with my truck. GMC doesn't currently have a fix for the problem with my truck. More

by raberglund Verified Customer Verified Customer

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I purchased a 2026 GMC Sierra with 3. 0 Duramax Diesel in June 2026. I did not shop for my truck at Mills GMC because multiple friends reported negative service experiences at Mills GMC a 0 Duramax Diesel in June 2026. I did not shop for my truck at Mills GMC because multiple friends reported negative service experiences at Mills GMC and our recent service experience at Mills Honda was concerning. I attempted to schedule the first oil change at the selling dealer and was advised they did not have an opening for 10 days … and I noted Mills online Service Schedule showed multiple openings Monday afternoon, so I took a chance. I scheduled the appointment at 1:45 PM and dropped my truck off at 1:15. I returned at 2:45 and noted work was not yet started on my truck. I was a little annoyed with the delay on completion and the wait, but very disappointed my truck was returned to me with DEF fluid below 20%. The vehicle inspection report noted DEF “Reservoir 1/2 full” …. Which is flat out wrong and implies to me it is very likely the remainder of the vehicle inspection is also fiction. The selling dealer pressed the point most 3.0 Duramax owners never touch DEF fluid because it is normally topped off at oil change. This is not a practice at Mills GMC. Betsy did fine … I question whether the leadership team has surrounded her with the support for her to be successful and whether the team incentives are designed to insure customer satisfaction or maximize Mills profit. More

by alme.nathan Verified Customer Verified Customer

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Service was performed as expected and in a timely way. Happy with what was done. Happy with what was done. More

by RRUTESCH Verified Customer Verified Customer

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No complaints. They were quick. Will use them again. End of review. Service was good. They were quick. Will use them again. End of review. Service was good. More

by ganelson8379 Verified Customer Verified Customer

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Ease of appointment. Was able to get in with same day service. Quick turn around. No issues. Was able to get in with same day service. Quick turn around. No issues. More

by gjohnsonreo Verified Customer Verified Customer

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The staff at Mills GM are great. It’s the GM product that’s at issue. It’s the GM product that’s at issue. More

by SLar Verified Customer Verified Customer

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Betsy was very helpful! Service was done in a timely manner and I live having my car washed when done with service Service was done in a timely manner and I live having my car washed when done with service More

by marycannata5355 Verified Customer Verified Customer

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Very nice and informative answered all our questions and advised us about future for other three advised us about future for other three More

by JOHN.SIMMONDS Verified Customer Verified Customer

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Awesome people that greet you and really take care of you as you drive in to the service department. as you drive in to the service department. More

by siroberts2789x Verified Customer Verified Customer

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I originally had an appointment 2-6-26 but gmc couldn't supply the part at the time so I was a little disappointed that it took this long as they were the ones that contacted me telling me to get this fixe supply the part at the time so I was a little disappointed that it took this long as they were the ones that contacted me telling me to get this fixed .everything went very good at the dealership friendly people . More

by jsmcgerr Verified Customer Verified Customer

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