Bernie Santana | Page 3
Service Advisor
Acura of Palm Beach
6870 Okeechobee Blvd
West Palm Beach, FL 33411
53 Reviews
Write a Review53 Reviews of Bernie Santana
August 16, 2019
Excellent friendly service Excellent, very friendly service. Comfortable waiting area with bottled water and snacks. Bernardo Santana is an excellent service advisor, we alway Excellent, very friendly service. Comfortable waiting area with bottled water and snacks. Bernardo Santana is an excellent service advisor, we always see him when we get our cars serviced. More
August 16, 2019
Complacida con todo el servicio Tengo ya unos cuantos anos que visito este dealer, ahora esta remodelado y muchas comodidades. Acabo de comprar mi 4to Acura con Gustavo lo cual se po Tengo ya unos cuantos anos que visito este dealer, ahora esta remodelado y muchas comodidades. Acabo de comprar mi 4to Acura con Gustavo lo cual se porto de lo mejor conmigo y mi familia junto con Eilyn. Siempre los he recomendado sin duda alguna siempre ponen al cliente de primero y siempre buscan ayudar al cliente. More
Other Employees Tagged: Gustavo Decarvalho, Eilyn
August 14, 2019
Door Handle Replacement Bernie (Service Advisor) made it easy to coordinate my visit to have my MDX door handle replaced so that it would be convenient and require minimum ti Bernie (Service Advisor) made it easy to coordinate my visit to have my MDX door handle replaced so that it would be convenient and require minimum time to get the work done which is exactly what I wanted. Bernie is an excellent Service Advisor, always friendly and in a good mood which makes my interaction with him pleasurable. He is honest, direct and provides unbiased advice. I keep coming to Napleton Acura because of Bernie's excellent customer service. Thank you Bernie More
July 23, 2019
Good experience with service and new car purchase Been having my Acura RDX serviced at Napleton for several years, without any problems. Bernie Santana is a great service rep, and is always helpful an Been having my Acura RDX serviced at Napleton for several years, without any problems. Bernie Santana is a great service rep, and is always helpful and goes the extra mile. Decided to look for a new RDX while there, Stanley Delva was extremely helpful and had a thorough knowledge of all of the cars features. The negotiation process with Mark Gawrecki was fairly straightforward and Jeanette was helpful also. All in all a very good experience. More
Other Employees Tagged: Mark Gawerecki , Stanley Delva, Jeanette Brouck
July 22, 2019
Acura TLX 2020 As always, it was a pleasure working with Mark Gawerecki on getting our new Acura TLX 2020. Mark's professionalism and " no pressure " attitude refle As always, it was a pleasure working with Mark Gawerecki on getting our new Acura TLX 2020. Mark's professionalism and " no pressure " attitude reflects highly upon him and the Napleton Acura dealership. Also, special thanks to Jeanette Bouck, Business Manager, for making our leasing experience non stressful. She was very professional and explained everything in detail to us. This was the first time we walked out of a dealership finance office without our underarms being wet LOL !! We are very happy with the new Acura ! Thank you Jerry & Lisa More
Other Employees Tagged: Mark Gawerecki , Jeanette Bouck and Brandon Mastrodomenico
July 20, 2019
Excellent service Daniela es lo mejor para ventas, nos ayudó en todo el proceso y el financiamiento. Definitivamente la recomendaría. Entren a visitarla también hay muc Daniela es lo mejor para ventas, nos ayudó en todo el proceso y el financiamiento. Definitivamente la recomendaría. Entren a visitarla también hay muchas variedades. More
Other Employees Tagged: Robert Mahler, Peter Valdez, Daniela
July 06, 2019
Awesome! We originally came in for maintenance on my MDX and ended up leaving with a new RDX. Everyone here is friendly, patient and awesome to do business wit We originally came in for maintenance on my MDX and ended up leaving with a new RDX. Everyone here is friendly, patient and awesome to do business with. Highly recommend Lando, Bob and Bernie at Napleton's Palm Beach Acura! More
Other Employees Tagged: Hollando Mathurin , Robert Mahler
June 02, 2019
Outstanding !!!! Mark Gawerecki & Bernie Santana are very professional and know their products and great to deal with! Robert Mahler was a great teacher reflecting MD Mark Gawerecki & Bernie Santana are very professional and know their products and great to deal with! Robert Mahler was a great teacher reflecting MDX systems! More
Other Employees Tagged: Mark Gawerecki , Robert Mahler
June 01, 2019
5 stars Easiest and fastest vehicle purchase ever, this is the thirst Acura I own from Palm Beach Acura, and like I mentioned, such a pleasant purchase. Great Easiest and fastest vehicle purchase ever, this is the thirst Acura I own from Palm Beach Acura, and like I mentioned, such a pleasant purchase. Great inventory and very professional. Mark is awesome, my go to salesman since my first Acura. More
Other Employees Tagged: Mark Gawerecki, Aloson Boggdan , Mike Mueger
May 30, 2019
straight foward Best pricing, the happiest staff i without a doubt felt like home. I came in here for my service appointment and Eilyn, very sweet, helped me get out Best pricing, the happiest staff i without a doubt felt like home. I came in here for my service appointment and Eilyn, very sweet, helped me get out of my 2016 TLX into the 2019 RDX. More
Other Employees Tagged: Mike Mueger, Eilyn

