Bernie Mendez
Bernie Mendez at Mercedes-Benz of Laguna Niguel

Bernie Mendez | Page 2

Internet Sales Manager

Mercedes-Benz of Laguna Niguel

1 Star Dr.
Laguna Niguel, CA 92677

Contact Me
not yet
rated
156 Reviews

Dealership Experience

14 yrs, 7 mos

Industry Experience

21 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

156 Reviews

Write a Review

156 Reviews of Bernie Mendez

May 28, 2023

Dealership Rating
Employee Rating

I had the best buying experience with Bernie Mendez! He knew the car I was looking for and called me when they had it right away. He is so knowledgeable and the nicest salesman. I have bought cars from More

by Eagle-13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 04, 2023

Dealership Rating
Employee Rating

“VIP TREATMENT” is the best way to describe My first experience purchasing My car after leasing it, as I’ve always either purchased a Car outright or returned it at or near the end of the lease period f More

by Tazman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anya, Tomas & Amir

January 11, 2023

Dealership Rating
Employee Rating

Great services and hospitailty! Very pleasant and atmosphere. There was no argue nor hassles and it was processed as comitted! More

by shyj123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2023

Mercedes-Benz of Laguna Niguel responded

We love hearing this! Thank you so much for taking the time to leave a review.

June 14, 2022

Dealership Rating
Employee Rating

this place sales vehicles with msrp no mark up whatsoever. the sale man helped me was very nice too. his name is Bernie Mendez. however i think others would be helpful too just because the way the More

by diesolation
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reza Etemad

Jun 27, 2022

Mercedes-Benz of Laguna Niguel responded

We try to give our customers the best details possible! Thank you for taking the time to leave a review!

May 19, 2022

Dealership Rating
Employee Rating

ASM, Cesar Romo, did great! However, I have some issues with the CPO “Certification” process and wonder what was actually done? My service issue should have been part of the CPO More

by Onceaninsider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ramsey Jerome (F & I Manager) did a great job with my purchase and extension of my CPO Warranty. Ramsey is now with FJ in Newport Beach.

Jun 01, 2022

Mercedes-Benz of Laguna Niguel responded

We apologize for those issues. Please reach out to David at dgonzalez@mblaguna.com with more information about this issue. Thank you.

April 29, 2022

Dealership Rating
Employee Rating

Bernie Mendez, Sales Department is Fantastic. Bernie has assisted me for years with several purchases. He is professional, likable, and responsive. I would not buy a car from anyone else. More

by blintz3783
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 09, 2022

Mercedes-Benz of Laguna Niguel responded

Bernie does great work! Thank you for the 5 stars!

March 11, 2022

Dealership Rating
Employee Rating

Very friendly people; from the front desk lady to the salesperson, to the finance staff. This was our second purchase from this dealership. We always start with them, even though we live in San Diego. More

by jjahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reza Etemad

Mar 16, 2022

Mercedes-Benz of Laguna Niguel responded

We’ll let everyone know that they’re doing great work! Thank you for the kind words and shoutouts and 5-star review. See you next time!

January 10, 2022

Dealership Rating
Employee Rating

Always responsive. Every time I go for service, I am quickly greeted by a service person who learns what I need and speedily helps me. I even go in to have my tire pressure adjusted and rbey whisk my ca More

by J P Garnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: MBLN CustomerService , Candace Eckart, Cory McCombs

Jan 24, 2022

Mercedes-Benz of Laguna Niguel responded

Glad we could get you everything you needed, J P! Please come back anytime!

January 06, 2022

Dealership Rating
Employee Rating

Last evening I purchased a 2022 AMG E 53 from MB Laguna Niguel. It was one of the smallest car acquisitions I have ever made. 100% complete satisfaction. They actually delivered the vehicle to me. ThankY More

by Vicla100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 19, 2022

Mercedes-Benz of Laguna Niguel responded

100% satisfaction is what we always strive for! Thank you for the kind words and review, Vicla. From the whole dealership, please enjoy your E53!

December 24, 2021

Dealership Rating
Employee Rating

I’ve bought 5 cars from this dealer, and have been pleased every time. The salesman, Bernie Mendez, is attentive without being overbearing, and truly listens. Their service department with Cesar Rom More

by Gcurtin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Romo

Jan 04, 2022

Mercedes-Benz of Laguna Niguel responded

Thank you so much for your consistent support! It means a lot to us when our customers become repeat buyers. Come by for service or #6 any time!

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