Bernard Hughes
Bernard Hughes at Master Buick GMC

Bernard Hughes | Page 2

Assistant New Vehicle Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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47 Reviews

Dealership Experience

37 yrs, 8 mos

Industry Experience

45 yrs, 8 mos

Languages Spoken

English English

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rated

47 Reviews

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47 Reviews of Bernard Hughes

May 10, 2021

Dealership Rating
Employee Rating

My Salesman, Mr. Hughes, was very knowledgeable about the HD truck I was interested in and made the whole buying process easy and stress free. I feel that I got a fair deal on the new truck as well as on my More

by vtanner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 13, 2021

Master Buick GMC responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

January 25, 2021

Dealership Rating
Employee Rating

2nd vehicle purchased in less than 6 months. Process was so easy, and the goal of Mr. Hughes was to make sure all of our needs were met. Great salesman. Will revisit him to upgrade in the future!!! More

by Jeremy R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Stone

Jan 28, 2021

Master Buick GMC responded

Jeremy, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

November 23, 2020

Dealership Rating
Employee Rating

great experience. Both Bernard and Jeff were great to work with. Would definitely recommend Masters to anyone looking to purchase a new or used vehicle. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff McKee 5 stars

Nov 25, 2020

Master Buick GMC responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 12, 2020

Dealership Rating
Employee Rating

I went to Masters GMC to inquire about a GMC truck. They ordered the truck and accessories with no down payment. They went above and beyond my expectations and were upfront with pricing and incentives. They More

by NMartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Schafer , Keith Stone, Parts Department

Oct 15, 2020

Master Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

August 05, 2019

Dealership Rating
Employee Rating

Friendly, professional, and fair dealership I have purchased several vehicles from Masters GMC/Buick dealership. Everyone from the receptionist to the owners are always nothing short of exceptio More

by Henry1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Schafer

Aug 06, 2019

Master Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

July 10, 2019

Dealership Rating
Employee Rating

Sue Oertle Rocks We got great information, product demonstration, and follow up from Sue. Her knowledge of the Enclave Avenir was excellent, and she worked with us to More

by woodsjay27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sue Oertle , We worked with your sales manager also, sorry we don’t have his name. Bernard help us get to the final numbers.

Jul 11, 2019

Master Buick GMC responded

Thank you for the wonderful review! Sue is a valuable member of our team and she will be grateful to read the nice comments you left her. If there's anything else we can help you with in regard to your new vehicle, please let us know. Happy driving! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

July 05, 2019

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Employee Rating

Great work Real professionals will continue having my gmc service and time to trade will trade with the fine folks at master and so will my wife More

by DAVID29805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Ward, Wade Hooker , Brad Gillespie

Jul 09, 2019

Master Buick GMC responded

Thank you for this amazing review, David! We really appreciate your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

June 27, 2019

Dealership Rating
Employee Rating

Service on rear camera Incredible service as always. Kathy Hensley had me a vehicle waiting to drive as she understood the value to me as I ride most of the day. David Truit More

by CHRISL9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Schafer, Frank Ward , Porsha Cox, Tony Goddard, Kathy Hensley, Keith Stone, David Truitt

Jul 01, 2019

Master Buick GMC responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com | 706-855-9400

June 13, 2019

Dealership Rating
Employee Rating

Possible to not buy GM in future Bought new truck Oct 2018. A/C stopped working June 2019. GM states can't be fixed at this time. Truck was sold to me by the dealership after the issu More

by DYOUNCE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2019

Master Buick GMC responded

I'm sorry to hear about this issue. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 12, 2019

Dealership Rating
Employee Rating

Completely Satisfied Called to make arrangements to see sales representative on a specific pickup truck. Was met immediately by staff, and asked my specific needs and wan More

by DAEDOE1009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby , Kathy Hensley

Jun 13, 2019

Master Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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