Bernadette Capra | Page 2

Bernie is always super helpful! I arrived right when they opened and had a loaner car within 15 minutes. Service as completed quickly and I was able to pick up my vehicle the same d I arrived right when they opened and had a loaner car within 15 minutes. Service as completed quickly and I was able to pick up my vehicle the same day. Thank again More

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Bernie was very helpful and answered all my questions in a timely manner. Would recommend the service team to anyone a timely manner. Would recommend the service team to anyone More

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The service at Jake Kaplan has been fantastic. Bernie helped me on my latest visit and she was super efficient and accommodating. Bernie helped me on my latest visit and she was super efficient and accommodating. More

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My experience was initially terrible but my service coordinator turned this to a positive experience! coordinator turned this to a positive experience! More

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Bernie is the best person at service. I love dealing with her. I wouldn't work with anyone else. I love dealing with her. I wouldn't work with anyone else. More

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I had a very nice experience having my car serviced at Jake Kaplan's Land Rover Jake Kaplan's Land Rover More

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My experience with Bernadette was fantastic! She was responsive, attentive and knowledgeable. I will definitely be taking my Range Rover here from now on. The other service advisor gentleman who She was responsive, attentive and knowledgeable. I will definitely be taking my Range Rover here from now on. The other service advisor gentleman who was not helping me, was also pleasant as well as professional! More

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Customer service is the best, Bernie and staff always are very helpful and go the every mile very helpful and go the every mile More

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I actually made a mistake and showed up a day earlier than scheduled for my service - no issue at all - Bernie took my Discovery Sport right in for its service. I was kept aware of the progress made on than scheduled for my service - no issue at all - Bernie took my Discovery Sport right in for its service. I was kept aware of the progress made on the service and consulted about a few additional needs for the car. Overall, the service process was easy and I left very confident that my vehicle was well cared for. More

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Great service and very knowledgable staff. Communication and follow ups were seamless. Highly recommend this dealership and their service center. Communication and follow ups were seamless. Highly recommend this dealership and their service center. More

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