Benjamin Lee | Page 3

My experience with Alonzo and Josh was awesome. Thanks to the whole team at Brinson. Thanks to the whole team at Brinson. More

Print

Buying from this dealership since 2004, Both personal and business vehicles. Very convenient, close by and I feel I get treated fairly. business vehicles. Very convenient, close by and I feel I get treated fairly. More

Print

Great experience! Literally was there less than hour and was out the door with my new car! Everyone was extremely helpful! Literally was there less than hour and was out the door with my new car! Everyone was extremely helpful! More

Print

My overall experience was great! Everything went smooth from trading in my 2020 Ford explorer to walking out in a brand new one. Only hiccup was computer issues at the end, which hap Everything went smooth from trading in my 2020 Ford explorer to walking out in a brand new one. Only hiccup was computer issues at the end, which happens with technology sometimes. Josh James was great at making sure I got what I wanted, he even helped with entertaining the kiddos. More

Print

My experience with the salesman and the sales crew was very well perceived they went above their duty to make me happy. We left with the automobile the truck and everything is OK. I hope they enjoyed my e very well perceived they went above their duty to make me happy. We left with the automobile the truck and everything is OK. I hope they enjoyed my experience as much as I did. Thank you. More

Print

I purchased a car last week from Alonzo Ames of brinson Ford and I am very pleased with my purchase he has always been a good salesman very knowledgeable in the field has always answered my questions to po Ford and I am very pleased with my purchase he has always been a good salesman very knowledgeable in the field has always answered my questions to polite very courteous the staff was excellent to deal with very friendly people there y'all need to buy your next vehicle at Brenton Ford thank you More

Print

I had a wonderful experience with Brinson Ford and each emplyee that I came in contact with. I will recommend for sure emplyee that I came in contact with. I will recommend for sure More

Print

Chance Brock did a great professional job. Richard and Ben were helpful and friendly also. Richard and Ben were helpful and friendly also. More

Print

Great company. Sales reps are very helpful. Our company has purchased 5 F150's over the last year and a half and will definitely use them again. Sales reps are very helpful. Our company has purchased 5 F150's over the last year and a half and will definitely use them again. More

Print

DONT DO BUSINESS WITH THESE PEOPLE! I purchased my VW Passat in April. I previously posted because there were issues with the tires, oil, mildewed filters in the car, etc. Then two month I purchased my VW Passat in April. I previously posted because there were issues with the tires, oil, mildewed filters in the car, etc. Then two months later, after taking the car in several times, found out there were major issues with the engine that was being caused by the oil problem when I purchased the car... no problem right... I bought the warranty! Well my car sat at Patterson VW in Tyler for almost a month, Brinson provided a loaner car. Patterson jumped through every hoop asked by the Ford ESP warranty. Yet they still wouldn't pay for the engine to be replaced. One day alone, I made 12 calls to Brinson... and never received a call back. I have called so many times that they know me when I call. I was told they needed to pick up their loaner car... cool... what am I supposed to drive while the warranty is still being process supposedly, "that is not our concern, nor problem, but you can rent a car at your own expense". Why should I be renting a car when I just purchased a car. I got fed up and took the car back to trade it, which I felt was my only option... they wouldn't trade the car back and then Cheryl wouldn't even tell me how much the car was worth... I went to Brinson in Corsicana and had the car valued and 4 months later, there's a $4K difference in what they sold it to me for. I think I have been patient dealing with this for 4 months. Having the car towed here and there, sitting at the shop, VW firmly stating the engine, turbo, and exhaust need to be replaced, and Brinson doing exactly NOTHING about it... so it's time to take this to the next level, and not because I may win or lose, but because it is the principle of the matter... stand by what you sell or at least attempt to make it right! More

Print