Helping customers with the car buying experience for two decades. Top rated for customer satisfaction.
Read moreDealership Experience
4 yrs, 2 mos
Industry Experience
24 yrs, 6 mos
Employee Video
287 Reviews
Write a Review287 Reviews of Ben Kairalla
September 26, 2024
I came to Mazda of Palm Beach stressed out and in need of a new car. I had bad experiences elsewhere wasn't looking forward to another one. However, I was met with the patience, experience, and expertise of a new car. I had bad experiences elsewhere wasn't looking forward to another one. However, I was met with the patience, experience, and expertise of a 25 year sales pro in Mr. Ben K! He explained everything in detail so that I understood. At 81 years old, that requires a tremendous of knowledge and patience. From there, I was able to meet with Yari who helped lower my insurance payment (what a nice surprise!), and Kevin in finance department who explained everything line by line. The professionalism and transparency throughout the entire process sets Mazda of Palm Beach apart from the competition! Go see Ben K and the team at Mazda of Palm Beach! More
Other Employees Tagged: Kevin Maicel, Yari Maldonado
September 25, 2024
Ben was beyond rude. Very pushy and didn’t listen to anything I said. I wasn’t sure but pretty sure he told me to shut up when I was just trying to give advice on trading Very pushy and didn’t listen to anything I said. I wasn’t sure but pretty sure he told me to shut up when I was just trying to give advice on trading cards which we both like. Anyways avoid at all costs. More
September 22, 2024
The car was what we expected and my daughter is happy with it. Thank you for helping us with it. Thank you for helping us More
Other Employees Tagged: Eugene Jones
September 21, 2024
The dealership has been very attentive to my needs pertaining to my lleased cx-30. My salesman Ben Kairalla went above and beyond to make sure I understood the workings of my new vehicle. My previous pertaining to my lleased cx-30. My salesman Ben Kairalla went above and beyond to make sure I understood the workings of my new vehicle. My previous car had a totally Different set up so it took time and patience to get fully acquainted . Thank you Ben🥂 More
Other Employees Tagged: Charles Lauria
September 17, 2024
From the time I showed up to the end Ben service has been nothing but on POINT he took the time to find that right vehicle for me in the rain A+ nothing but on POINT he took the time to find that right vehicle for me in the rain A+ More
Other Employees Tagged: Will Rejouis
September 16, 2024
I came to Mazda Palm Beach to buy a new car, and I have to say, it was one of the best dealership experiences I've ever had. Ben, Will, and Jesus were absolutely amazing. Seriously, such nice people! They to say, it was one of the best dealership experiences I've ever had. Ben, Will, and Jesus were absolutely amazing. Seriously, such nice people! They made me feel comfortable from the moment I walked in, which is so hard to find at a dealership these days. They worked with me to get an incredible deal, and I absolutely love my new car. I’m telling everyone I know to come here, this place is a gem. If you want a dealership where you feel valued and supported, Mazda Palm Beach is the place to go. Thank you to the entire team for making this such a great experience! More
Other Employees Tagged: Will Rejouis, Jesus Dominguez
September 14, 2024
After posting my review I received a rude text message from Tony Burba stating that I didn't have to purchase the car and he will keep my review in mind if I ever need help from him. **Do not recommen from Tony Burba stating that I didn't have to purchase the car and he will keep my review in mind if I ever need help from him. **Do not recommend.** I had a very disappointing experience purchasing a used car from this dealership. Although I’m happy with the car itself, I would not recommend doing business here due to misleading communication and poor customer service. The main issue was inconsistent and unclear communication. The salesperson, Ben Kairalla, would say one thing, while the sales manager, Tony Burba, would say something completely different. During negotiations, Tony mentioned that the total price of the car could be brought down to $14,000 or $14,500. However, when it came time to finalize the sale, the price was $14,970. Tony then claimed that when he said "$14K," he meant $14,970. That’s a significant difference, and anyone would understand that $14K and $14,970 are not the same. In my opinion, Tony will say whatever is necessary to close the deal. There were other minor discrepancies during the process, but the core issue remained: I felt misled and could not trust the dealership. Additionally, before I made the purchase, I received an email from the General Manager, Ben Cekovic, asking if I had any questions. I responded with questions since my salesperson was off that day, but I never heard back from anyone until I reached out again the next day. This lack of follow-up only added to the frustration. In the end, I hope the dealership is happy with the extra $970 they squeezed out of me. I will never do business here again, and I will actively discourage others from buying from this dealership. **If you still decide to purchase from here, make sure you get everything in writing—don’t trust any verbal promises.** More
Other Employees Tagged: Ben Cekovic, Tony Burba
September 13, 2024
Great experience at Palm Beach Mazda. Ben was of great help with purchasing my new vehicle Ben was of great help with purchasing my new vehicle More
Other Employees Tagged: Tony Burba
September 03, 2024
Ben Kairalla was a huge help with my search. He will be my go to salesman for me and my friends & family He will be my go to salesman for me and my friends & family More
Other Employees Tagged: Michael Bachoon