Ben Herlong | Page 13

This is the worst place to buy a vehicle from. They will get you into a car that they can’t even fix. What a terrible experience for my 18 year old that bought his first car from them. Would have They will get you into a car that they can’t even fix. What a terrible experience for my 18 year old that bought his first car from them. Would have given them a -5 stars but couldn’t. Service manager is no help. If you plan on going to Herlong Chevy in B&L you better get ready for them to stick it to you. More

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Kim’s service should be the model for all. She didn’t hesitate to go above and beyond to meet my requests, worked diligently to find me an agreeable deal, and was always around to respond to my (many) in hesitate to go above and beyond to meet my requests, worked diligently to find me an agreeable deal, and was always around to respond to my (many) inquiries. More

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My husband called the dealership and Kim spoke to him about the truck he was interested in. They agreed on an appointment late in the afternoon. We were running late and called Kim and she said not a p about the truck he was interested in. They agreed on an appointment late in the afternoon. We were running late and called Kim and she said not a problem. Once there, Kim delivered excellent customer service to us. She was very nice, happy and and greeted us with a smile. She had the truck ready for us to test drive. She knew all about the vehicle and could answer all our questions. We returned from test drive and went in the dealership only to an environment of one BIG FAMILY TEAM with no pressure. WE have purchased lots of vehicles and I must say this was one of the BEST experience. The entire TEAM was GREAT! Kim and the entire TEAM that night was wonderful and helped us throughout a smooth deal. WE will be back. Thank You Kim, The Manager and Finance Sweet Lady. You all ROCK! I am not good with names and I apologize. We just thank you for the DEAL! More

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Everyone was exceptional! The process was easy, the staff is polite and welcoming. Thank you. is polite and welcoming. Thank you. More

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We had a great experience....Ben got me where I wanted to be on our trade in and got us into the new vehicle that we wanted. be on our trade in and got us into the new vehicle that we wanted. More

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Easiest car buying experience ever Great group at Herlong Chevy in Batesburg-Leesville. Buying a car here was so easy. They gave me what I wanted on my trade-in, provided the best pri Great group at Herlong Chevy in Batesburg-Leesville. Buying a car here was so easy. They gave me what I wanted on my trade-in, provided the best price on my new vehicle compared to other Chevy deals in the area and got me a low finance rate to boot, I found myself a new place to buy my future Chevy vehicles. More

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Poor business practices. I am 30 yrs old and this is my first negative review. I am doing so in an effort to spare you from the experience I had with this dealership. I en I am 30 yrs old and this is my first negative review. I am doing so in an effort to spare you from the experience I had with this dealership. I encourage you to take your business elsewhere. Herlong Chevrolet engages in unfair and deceptive business practices for which I have spent an additional $2000 in order to drive my vehicle. Paul, Brad, and Ben Herlong lack basic professional courtesy after they have your money. During the buying process, Herlong said they found a way to save me $1000 dollars in sales tax. Thirty days after concluding my business with them, Paul notified me that they had miscalculated the sales tax and that I would be required to pay an additional $1000 to register my car. At its best, Herlong sales professionals made a $1000 error. At its worst, Herlong deliberately deceived me in order to get my business. Either way, it is customary for a business professional to own their errors and not roll the error forward to the costumer. Paul assured me 7 days ago that he would speak to Ben Herlong, the GM. Neither of them will accept or return my calls. (Thank you to Avery and Hope for your efforts in taking my messages to the managers.) I am seeking legal counsel in order to prosecute Herlong Chevrolet for unfair and deceptive business practices. More

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Easiest buying experience ever! We drove over an hour to talk with Mr Herlong about a vehicle. We have never bought a car with less hassle! Well worth with the drive, friendly, hones We drove over an hour to talk with Mr Herlong about a vehicle. We have never bought a car with less hassle! Well worth with the drive, friendly, honest people! More

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I never thought I would buy a Chevrolet After test driving a new Colorado and comparing it to the Toyota I am a first time Chevy owner. The dealership was great to work with. I liked them After test driving a new Colorado and comparing it to the Toyota I am a first time Chevy owner. The dealership was great to work with. I liked them so much I recommended a friend and they are now driving a new Colorado too. I have not needed service yet but I expect that too will be a good experience. More

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Great experience! We just bought a 2018 Traverse 3LT from Herlong. Our experience was excellent. Ben Herlong was our salesman and he supplied exactly what we were loo We just bought a 2018 Traverse 3LT from Herlong. Our experience was excellent. Ben Herlong was our salesman and he supplied exactly what we were looking for...Ben as well as his staff were very professional, knowledgeable and friendly. I will recommend Herlong Chevrolet to all who are in the market for a vehicle! More

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