Beka Moatz | Page 35

No problem making an appointment. They started working on the car right on schedule and had the work completed within one hour. Very good job! They started working on the car right on schedule and had the work completed within one hour. Very good job! More

by jfs92450 Verified Customer Verified Customer

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Alex was the best he was great and nice i hope I get him next time next time More

by Shellycharlie1425 Verified Customer Verified Customer

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Took it in for service numbers 1236 and it was $850. They also didn’t get it done. We had to get a loaner car this office. Staff was great just seems like they have new tech in the back. Have to go back They also didn’t get it done. We had to get a loaner car this office. Staff was great just seems like they have new tech in the back. Have to go back again for more recall items not working correctly. More

by LUKEBERG1 Verified Customer Verified Customer

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They have always been very helpful and they answer all of my questions . They also make suggestions on things to have done to help keep my car running smoothly. of my questions . They also make suggestions on things to have done to help keep my car running smoothly. More

by WILLOW1037 Verified Customer Verified Customer

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Our CR-V had an unusual problem and we think it was handled well. The Piazza staff was cooperative and informative. The cost of repair was more than we liked of course. But it made sense. Lots of labor handled well. The Piazza staff was cooperative and informative. The cost of repair was more than we liked of course. But it made sense. Lots of labor to replace the airbag harness and other items. Our insurance covered most of the cost. We do harbor apprehension that rodent damage could occur again and are taking some preventive measures with rodent poison and scents they dislike. An interesting experience but it was well handled. More

by JERRYO219 Verified Customer Verified Customer

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I had my car in for a regular maintenance of oil change, brake fluid,rotate tires and they replaced engine filter. Next day my 2022 Honda Accord left me sit with lights on dash indicating brake issue and c brake fluid,rotate tires and they replaced engine filter. Next day my 2022 Honda Accord left me sit with lights on dash indicating brake issue and call dealer. Had car towed. Dealer said is was a dead battery. Only had the car 2.5 yrs and the paperwork from previous day said battery is green checked and good. Also the radio worked during this time. It was if car was running but could not put it in gear and could not turn it off. That is what drained my battery. Trying to get thru to anyone in service is a nightmare. I called repeatedly trying for someone to tell me how to get it in gear so it could be towed. They just kept passing me around to voicemail and no one ever called me back. I bought a new Honda so I wouldn't have a problem like this. Beka Moatz tried to help but when calling her, I also got voicemail. She blamed it on battery even though the car is a 2022. This is my 4th Honda. Always thought they were reliable and always thought I could count on this dealership. Don't feel that way anymore. More

by JGOCHALL26 Verified Customer Verified Customer

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Fast & Reliable work done while you wait, very helpful staff to explain the work being done . Parts department on site very helpful. staff to explain the work being done . Parts department on site very helpful. More

by SCOTT.FONDA Verified Customer Verified Customer

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Timely and courteous. Good follow up to my questions. That’s all I have to say Good follow up to my questions. That’s all I have to say More

by GENETANNLER Verified Customer Verified Customer

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This was our first visit to this Piazza location. It was wonderful! They were thorough and were up-front about what I would have to pay before my inspection. They were professional and cery respec It was wonderful! They were thorough and were up-front about what I would have to pay before my inspection. They were professional and cery respectful. More

by IMAWORDSMITH Verified Customer Verified Customer

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Easy to schedule, fast friendly service. I didn't have to wait after drop off or pick up. I didn't have to wait after drop off or pick up. More

by MVALLERE Verified Customer Verified Customer

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