BJ Bruner | Page 23

Quick response when we arrived. Friendly people. Clean and roomy. Best dealership and buying experience we have ever had. Friendly people. Clean and roomy. Best dealership and buying experience we have ever had. More

Report | Print

Purchasing the car was not the problem. The problem came with the paperwork that was needed to get the car registered and sales tax paid. So temporary tags were issued when purchasing the The problem came with the paperwork that was needed to get the car registered and sales tax paid. So temporary tags were issued when purchasing the car on 8/1/2022, expiring 8/30/2022. The dealership thought it was okay to mail the paperwork on 8/24/2022, which would have only been 6 days until the temp tags expired. Well the mail screwed up and after going to wrong post office was sent back to dealer 9/1/2022. Drove to dealer on 9/2/2022 and spent about an hour because no one could find the envelope. Finally found the envelope. Went to the DMV and stood in line for 1 1/2 hours finding that the dealership did not include an emissions. So had to get emissions, went back to DMV, oh sorry you need an inspection of ID/OD because vehicle came from another state. So had that done went back to DMV, finally got new car registered. So I have placed call to salesman that we purchased car from and Sales manager and I have not received any return call to date. We had to pay late fee to DMV, pay for emission and ID/OD and a lot of time spent when if dealership would have been competent enough to provide all paperwork that was needed, this wouldn't have happened. I don't suggest you go there for your car and if you do, make sure you get the proper paperwork that the dealership should provide. Very disappointed More

Report | Print

Dan was great at helping me find my dream car! I unfortunately (or fortunately, now looking back!) missed out on a different one by SECONDS while on the phone putting down a deposit. After that on I unfortunately (or fortunately, now looking back!) missed out on a different one by SECONDS while on the phone putting down a deposit. After that one sold, he showed me a different one that I actually liked better because it had everything I wanted (nightfall package). We drove up the same day to get it, he was just as friendly in person as he was on the phone. BJ was also very friendly to work with in the financial department! I’m extremely happy with my new telluride, the customer service, and suntrup kia! More

Report | Print

Moe Z was great! I bought my last car with him and I loved it! My newest car has everything I wanted and I love the way it drives. Jared from finance works miracles! I bought my last car with him and I loved it! My newest car has everything I wanted and I love the way it drives. Jared from finance works miracles! He brought my interest rate down substantially! I will be going back here for my next vehicle. More

Report | Print

Everyone was very nice and helpful, I couldn't have asked for a better easier experience when buying a vehicle. They went above and beyond to make me happy and I couldn't be happier with my purchase for a better easier experience when buying a vehicle. They went above and beyond to make me happy and I couldn't be happier with my purchase More

Report | Print

HORRIBLE bought car on 6/20/22 still no title to get car licensed. Temp tag expired. Was told to drive car anyway they’d pay if I got a ticket. Called license bureau was told it was against the law for them licensed. Temp tag expired. Was told to drive car anyway they’d pay if I got a ticket. Called license bureau was told it was against the law for them to sell the car without a title. Two weeks from making 2nd payment on a car that can’t be driven. And no one will return any phone calls. DO NOT BUY A CAR FROM THIS PLACE!!!! More

Report | Print

Rafaela is amazing! We couldn’t have ask for a better person to sell us and find a great truck🥰 We are so excited and if we ever need another vehicle we will definitely We couldn’t have ask for a better person to sell us and find a great truck🥰 We are so excited and if we ever need another vehicle we will definitely come and see her! More

Report | Print

Great customer service from the first time I stepped foot in the door!! James was awesome. Felt very comfortable here in the door!! James was awesome. Felt very comfortable here More

Report | Print

James was not only professional but I felt like he really took care of me! I was really nervous but he walked me through it and then showed me every single feature of my new car. I left the dealership feelin took care of me! I was really nervous but he walked me through it and then showed me every single feature of my new car. I left the dealership feeling ready to go and not like I needed to go home and read the manual to get set up! He also went out of his way to make sure all of my requests were met. I would definitely buy another car from James! More

Report | Print

Rafaela was amazing to work with! She helped me find my Mom car 😊 Also shout out to BJ for helping with the financing! She helped me find my Mom car 😊 Also shout out to BJ for helping with the financing! More

Report | Print