Ayah Morci
Ayah Morci at Elite Mitsubishi

Ayah Morci

Service Advisor

Elite Mitsubishi

134-10 Atlantic Ave
Jamaica, NY 11419

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3.6
39 Reviews

Dealership Experience

1 yr, 1 mo

Industry Experience

6 yrs, 2 mos

Languages Spoken

Arabic Arabic

3.6

39 Reviews

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39 Reviews of Ayah Morci

September 12, 2026

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I'm writing this review to complain about elite dealership.As they still have not paid my trade off car that is in their possession. I do not know how to move forward with getting them to pay. Th More

by Rosie E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

August 25, 2026

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This is the worst dealer EVER they sell scam people and lie about there maintenance on cars After 3 months car broke down and they refuse to pay for the repairs complete xxxxxxxx please stay away from th More

by Bossmann19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 28, 2026

Elite Mitsubishi responded

We’re sorry to hear you had a less-than-satisfactory experience with us. Providing excellent customer service is very important to our team, and we regret that we did not meet your expectations. If you have any questions or would like to discuss your experience further, please don’t hesitate to reach out to our General Manager directly at (718) 523-0523. We truly value your feedback and would appreciate the opportunity to make things right and earn your business in the future. Thank you for sharing your experience.

August 13, 2026

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My visit to the Mitsubishi Service Center was fantastic. They thoroughly checked my car and helped me with everything I needed. I truly feel that Mitsubishi provides outstanding customer service. I only wis More

by Claud-123
Service Price Transparency
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Recommend Dealer
Yes
Aug 17, 2026

Elite Mitsubishi responded

Hi Claud, it’s great to hear that your service visit was such a positive experience. I’m glad our team took the time to thoroughly check your vehicle and assist with everything you needed. Thank you for sharing your experience with us.

August 08, 2026

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Horrible service. And the mechanics are crooks. Took my car in for a grinding sound. They told my shocks were bad. Sunil and the service dept are crooks More

by isaacramroop
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Sunil, isaiah,

Aug 12, 2026

Elite Mitsubishi responded

Hi Isaac, I’m sorry to hear you were so disappointed with your experience at Elite Mitsubishi. I understand your concerns about the diagnosis and the service recommendations you received. Please reach out to use at your earliest convenience as I’d like the opportunity to look into what happened.

August 06, 2026

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The girl who helped me with warranty and service went above and beyond was very helpful More

by WBURNS712
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Workmanship
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Recommend Dealer
Yes
Aug 07, 2026

Elite Mitsubishi responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2026

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Woman at check in had nasty attitude, told my husband that she didn’t see any appointment scheduled for us and that she would call in 40 minutes. Mechanic was polite asked what we needed and told us to c More

by naj_nur86
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jul 22, 2026

Elite Mitsubishi responded

We apologize for the negative experience you had during your visit. Our team strives to provide excellent customer service and we will address the attitude issue immediately. Please give us a chance to make things right and reach out to us if there are any additional repairs needed. We value your business and hope you will give us another chance in the future. Thank you for your feedback.

June 15, 2026

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Excellent service and staff are very helpful and polite and only one day they are fixed the problem and give me car back More

by Singh
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Recommend Dealer
Yes
Jun 20, 2026

Elite Mitsubishi responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2026

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Everyone was very nice, they service my vehicle fast the location was clean, a little hard to get there from Brooklyn More

by pisc3161
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Recommend Dealer
Yes
Jun 04, 2026

Elite Mitsubishi responded

Thank you for the review. We appreciate your business.

May 15, 2026

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I had a great experience with this dealership. The salesperson was very professional, knowledgeable about the car, and took the time to answer all of my questions. They were also very supportive i More

by 371Lombardo
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Recommend Dealer
Yes
May 22, 2026

Elite Mitsubishi responded

Hi, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 04, 2026

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Total satisfaction with my purchase I Will anytime feel free recommending anyone to that dealer Thank. You. More

by Kouadio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 18, 2026

Elite Mitsubishi responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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