Austin Smith
Austin Smith at Regal Honda
Refer Me

Austin Smith

Service Advisor

Regal Honda

2615 Lakeland Hills Blvd
Lakeland, FL 33805

Contact Me
4.4
82 Reviews

Dealership Experience

6 yrs, 7 mos

4.4

82 Reviews

Write a Review

82 Reviews of Austin Smith

November 22, 2024

Dealership Rating
Employee Rating

I had an awesome experience. They went above and beyond when it came to working with me! More

by jamesmarkfarrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 14, 2024

Dealership Rating
Employee Rating

Very upset with my service this go around…I got the run around my first service after 5 years where I had so many issues More

by SHAKONDRA.BROWN1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 13, 2024

Dealership Rating
Employee Rating

Faster than I thought service would be . salespeople help me with navigation problems I had on phone More

by abidingvine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Barnes

November 08, 2024

Dealership Rating
Employee Rating

Nice people who are very honest and not a long wait for service and help you anyway they can More

by ammartin82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Regal Honda responded

Thank you!

October 18, 2024

Dealership Rating
Employee Rating

What a rip off. What used to be $50 oil change is now $110. I will never use regal Honda again and I will tell others not to use ghem More

by STEVEM727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2024

Regal Honda responded

I’m sorry to hear you feel that way about your recent experience. I understand how frustrating it can be when prices change unexpectedly. We appreciate your feedback and would like the opportunity to address your concerns. If you’re willing, please reach out to Chrissy-Service Lane Manager directly so we can discuss this further. Your satisfaction is important to us, and we want to improve your experience. Thank you for sharing your thoughts.

October 15, 2024

Dealership Rating
Employee Rating

Very pleasant and cordial. He made me feel welcomed and was very polite and informative More

by shiry_epoh91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor, Rob Young

Oct 29, 2024

Regal Honda responded

We're here to help you anytime!

October 15, 2024

Dealership Rating
Employee Rating

nice poeple and good services very freindly amigos and have a good selection of honda lpve it More

by kf4jzc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2024

Regal Honda responded

Thank you!

October 04, 2024

Dealership Rating
Employee Rating

My thoughts were very positive with the hospitality staring with our sales department Jarrod constine. He was very helpful kind , great customer service, very knowledgeable, I want to thank the manage More

by Minerva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2024

Regal Honda responded

Congratulations on your new car! We’re happy to hear you enjoyed your experience at Regal.

September 21, 2024

Dealership Rating
Employee Rating

I have purchased 2 Honda’s from this dealership. I all ways have had good experience with the vehicles . So far so good. More

by artusfla2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

Regal Honda responded

Thank you so much for the positive review. We're happy that you're happy, and we're looking forward to your next visit to Regal.

September 20, 2024

Dealership Rating
Employee Rating

Austin Smith was very polite with me but the next day when I left two messages for him to call me back he never did and one message was to give him our new phone number and still never heard from him. More

by MISSISSIPPI74635
Recommend Dealer
Yes
Sep 26, 2024

Regal Honda responded

I apologize for the missed communication and any inconvenience it caused. We aim to provide timely responses, and I will personally follow up to ensure this doesn’t happen again. If there’s anything else I can assist with or if you still need to provide the new phone number, please feel free to reach out directly.

1
...

Dealership Inventory (303 Vehicles)

new 2025 Honda CR-V car, priced at $36,805
2025 Honda CR-V
new
Blue exterior
CVT
FWD
new 2025 Honda Odyssey car, priced at $48,460
2025 Honda Odyssey
new
N/A exterior
10-Speed Automatic
FWD
new 2025 Honda CR-V car, priced at $34,155
2025 Honda CR-V
new
Red exterior
CVT
FWD
new 2024 Honda CR-V Hybrid car, priced at $36,855
2024 Honda CR-V Hybrid
new
White exterior
eCVT
AWD
new 2025 Honda CR-V Hybrid car, priced at $38,700
2025 Honda CR-V Hybrid
new
Silver exterior
eCVT
FWD
new 2025 Honda Civic car, priced at $27,345
2025 Honda Civic
new
Silver exterior
CVT
FWD