Austin Landers

Professional and competent. The problem was resolved successfully and quickly. He was very polite and willing to go the extra mile The problem was resolved successfully and quickly. He was very polite and willing to go the extra mile More

by Teri Verified Customer Verified Customer

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It was clean, friendly and had good customer service. I would recommend it to family. I would recommend it to family. More

by mollymjm Verified Customer Verified Customer

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Ashley and Austin are awesome. I feel like they really care that I am taken care of. I feel like they really care that I am taken care of. More

by lyndac Verified Customer Verified Customer

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I always appreciate working with Austin and his assistance in setting up a loaner car. He is very responsive when I email him with a question. assistance in setting up a loaner car. He is very responsive when I email him with a question. More

by bryan.green Verified Customer Verified Customer

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Austin had everything in order. Price for service was exactly as he had quoted. We just had one miscommunication about another service scheduled that could not get done as the part Price for service was exactly as he had quoted. We just had one miscommunication about another service scheduled that could not get done as the part was on back-order but Austin got it rescheduled for when the part is due in (hopefully). More

by thansen21 Verified Customer Verified Customer

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Great service, will definitely use this dealership in the future. Thank you Laisa for your help! future. Thank you Laisa for your help! More

by esaxton Verified Customer Verified Customer

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The dealership is great. Ashley Goedeken is a real asset to your business. I do think your labor rate is a bit too high. Ashley Goedeken is a real asset to your business. I do think your labor rate is a bit too high. More

by skip.swe Verified Customer Verified Customer

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I live two hours away, but I still chose to bring my car here for service because I wanted it maintained by the dealership. I even called ahead to confirm that everything could be completed the same day bef here for service because I wanted it maintained by the dealership. I even called ahead to confirm that everything could be completed the same day before making the appointment. However, Since the MINI advisors were out that day, my car would be serviced through the BMW side instead. After five and a half hours, all they managed to do was an oil change, battery replacement, and drive belt. They told me they didn’t have time to do the brake fluid change or the other optional services they had recommended. Five hours just for oil, battery, and belt? That’s really disappointing, especially after I went out of my way to plan ahead. I expected better organization and communication from a dealership service department. More

by yichen Verified Customer Verified Customer

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The BMW dealership (Walser of Wichita) has been my main dealership for the past 8 years and they always do an excellent job! dealership for the past 8 years and they always do an excellent job! More

by Garyhilton58@gmail.com Verified Customer Verified Customer

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Kenny is a great salesman and likely the most knowledgeable about minis and other brands I’ve ever worked with. Mason is equally as good with making the deal! I am very impressed with both of t knowledgeable about minis and other brands I’ve ever worked with. Mason is equally as good with making the deal! I am very impressed with both of them. More

by coday1 Verified Customer Verified Customer

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