Austin Czerwinski
Austin Czerwinski at Showcase Honda

Austin Czerwinski | Page 5

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
174 Reviews
4.8

174 Reviews

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174 Reviews of Austin Czerwinski

October 24, 2025

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Employee Rating

Charging for using a credit card to pay should be the dollar not the customer . Transportation should be offer for those who the waiting is more than 1 hour More

by BFJ2795
Service Price Transparency
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Recommend Dealer
Yes
Oct 27, 2025

Showcase Honda responded

Thank you for sharing your feedback and for taking the time to rate your experience with us. We understand your concerns regarding the credit card processing fee and appreciate you bringing this to our attention.

October 20, 2025

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Brought my truck in for new brakes. Showcase ruined my rotors, had it in four times, no change. Took my truck to a different dealer, had the work done over, got new rotors. The mechanic More

by DENNISVR
Service Price Transparency
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Recommend Dealer
No
Oct 21, 2025

Showcase Honda responded

What you’ve described falls far short of the standard of service we strive to provide, and we understand your frustration with the repeated visits and the issues with your brakes. Safety and trust are our top priorities, and it’s clear that we failed to meet those expectations in your case. Please contact Sean Hoopes, our Service Director, directly at 602-274-3800.

October 20, 2025

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Quick & efficient service. Only improvement would be a more thorough attention to the vacuuming or inside windows. More

by RODO0
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Recommend Dealer
Yes

Other Employees Tagged: Obed Castillo

Oct 21, 2025

Showcase Honda responded

Your positive experience with our quick and efficient service means so much to us at Showcase Honda. We truly appreciate you taking the time to share your feedback.

October 13, 2025

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I always feel very well taken care of and listened to. Much better than Ford ever was More

by DAVOHOME
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Recommend Dealer
Yes
Oct 14, 2025

Showcase Honda responded

Thank you for sharing your experience with us. We are grateful to know that you feel well taken care of and heard during your visits. Your trust in our team means everything to us, and we work hard to ensure every customer receives the attentive service you described.

October 11, 2025

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I'm happy to be a costumer of showcase honda because the employees are professional. Than you showcase honda. More

by Ricardo
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Recommend Dealer
Yes

Other Employees Tagged: Richard York, Sean Hoopes, James Birchman, Cassie Allen , Sebastian Eshelman, Francisco Ostos, Kevin Proo, Brisas and Noa auto parts

Oct 14, 2025

Showcase Honda responded

We deeply cherish your loyalty as a customer, Ricardo. It means so much to hear that you appreciate the professionalism of our team members.

September 28, 2025

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I have been to other Honda dealerships in the past. Nine of them compare to the service at Showcase Honda. Eight year great customer service! More

by FELIZ616TA
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Recommend Dealer
Yes

Other Employees Tagged: Jackson

Sep 29, 2025

Showcase Honda responded

We are overjoyed to hear about your wonderful experience with us over the past eight years! It means so much to know that our customer service stands out compared to other Honda dealerships you have visited.

September 27, 2025

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Employee Rating

As soon as I drive up for a scheduled service Austin greets me. There have been several times I have visited Showcase between services and Austin is there to answer my question and show me how to oper More

by JESURRIDGE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Showcase Honda responded

Your feedback is incredibly valuable to us. We are delighted to hear about your positive experiences during your scheduled services and visits. It sounds like you have received consistently helpful and professional assistance with operating the computer system and answering your questions. We truly appreciate customers who feel welcomed and supported during their visits. Your kind words about the friendly and professional service you have received mean a great deal to our team. We are concerned to see that your experience did not meet the 5-star standard that we strive for, and we would appreciate the opportunity to learn what we could have done to improve. At your earliest convenience, please reach out to Sean Hoopes, our Service Director, at 602-274-3800. Thank you, and we look forward to hearing from you.

September 04, 2025

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Employee Rating

Very professional. Agent was knowledgeable and very accommodating. He explained everything that was done. Felt very comfortable working with him. More

by rfish1954
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Recommend Dealer
Yes
Sep 16, 2025

Showcase Honda responded

Thank you for your kind words! We’re glad to hear that your agent was professional, knowledgeable, and made you feel comfortable throughout the process.

September 03, 2025

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Employee Rating

Great customer service, great amenities, excellent communication and everything is done in a timely manner. Really happy with this dealership. More

by azp19x
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Recommend Dealer
Yes

Other Employees Tagged: Aaron McDonald

Sep 16, 2025

Showcase Honda responded

Thank you for your wonderful feedback! We’re so glad to hear you enjoyed our customer service, amenities, and timely communication. It means a lot to know you’re happy with your experience, and we look forward to serving you again!

August 24, 2025

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Employee Rating

How I view the Honda dealership, is based on how I'm cared for and treated by the Honda employee. Austin Czerwinski is the best -- he is why I return to Honda for service! More

by DKGERDES
Service Price Transparency
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Recommend Dealer
Yes
Aug 28, 2025

Showcase Honda responded

We are pleased to hear about your wonderful experience with our service team. Your perspective on how important genuine care and respectful treatment are truly resonates with us. It brings us great joy to know that Austin has consistently provided you with the exceptional service that keeps you coming back to Showcase Honda.

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