Austin Czerwinski | Page 5

Showcase Honda responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our friendly staff and clean facility. Austin and our entire team take great pride in providing exceptional service. We appreciate you sharing your experience and look forward to serving you again!

Showcase Honda responded

It's regrettable to hear that your service experience with us did not meet your expectations. We understand your frustration, and we truly value your feedback about this situation. Your experience is important to us. Please contact Sean Hoopes, our Service Director, at 602-274-3800 so we can work directly with you to address your concerns and find a satisfactory resolution.

Showcase Honda responded

We are absolutely thrilled to hear about your positive experience with our team. It's wonderful to know that Austin provided such attentive service and kept his commitment to completing everything on schedule. Your feedback means so much to us at Showcase Honda, and we're grateful for the opportunity to serve you.

Showcase Honda responded

Thank you for the wonderful feedback! We're thrilled you had such a positive experience with our service and attention. We look forward to helping you find your next perfect vehicle!

Showcase Honda responded

We are sorry to hear that you feel this way about your recent experience. We want you to feel comfortable and confident in your decisions without any pressure. We take your concerns seriously and would appreciate the opportunity to discuss this further with you. Please contact Lindsay Voss, our Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539 so we can address your experience directly.

Showcase Honda responded

We are excited to hear about your wonderful experience with our team over the past 20 years. Your loyalty in bringing all three of your vehicles to us means the world to us. We truly appreciate that you value our respectful and helpful approach, especially how we take the time to thoroughly explain recommended repairs with clear photos and detailed explanations. It brings us great satisfaction to know that we have consistently met your expectations throughout your long relationship with us. Thank you for trusting us with your Honda care for over two decades.

Showcase Honda responded

We are elated to hear about your positive experience with your recent oil change service. Your appreciation for our team's flexibility with the expired coupon means so much to us. We believe in taking care of our customers, and it's wonderful to know that this gesture made a difference for you.

Showcase Honda responded

Thank you for taking the time to share your experience with us. We are happy to hear that scheduling your car service appointment was straightforward and that our team provided efficient service.

Showcase Honda responded

Thank you for sharing your feedback and for taking the time to rate your experience with us. We understand your concerns regarding the credit card processing fee and appreciate you bringing this to our attention.

Showcase Honda responded

What you’ve described falls far short of the standard of service we strive to provide, and we understand your frustration with the repeated visits and the issues with your brakes. Safety and trust are our top priorities, and it’s clear that we failed to meet those expectations in your case. Please contact Sean Hoopes, our Service Director, directly at 602-274-3800.