Charging for using a credit card to pay should be the
dollar not the customer .
Transportation should be offer for those who the waiting is more than 1 hour
dollar not the customer .
Transportation should be offer for those who the waiting is more than 1 hour
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by BFJ2795
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2025 -
Showcase Honda responded
Thank you for sharing your feedback and for taking the time to rate your experience with us. We understand your concerns regarding the credit card processing fee and appreciate you bringing this to our attention.
Brought my truck in for new brakes.
Showcase ruined my rotors, had it in four times, no change. Took my truck to a different dealer, had the work done over, got new rotors. The mechanic
Showcase ruined my rotors, had it in four times, no change. Took my truck to a different dealer, had the work done over, got new rotors. The mechanic also noted that the clips on the brake pads were missing on one side and the bolts were incorrectly installed on the caliper on the other side. Horrible customer service and absolutely unwilling to rectify thle mistake made by Showcase when they ruined my rotors. Any place other than Showcase.
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by DENNISVR
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2025 -
Showcase Honda responded
What you’ve described falls far short of the standard of service we strive to provide, and we understand your frustration with the repeated visits and the issues with your brakes. Safety and trust are our top priorities, and it’s clear that we failed to meet those expectations in your case. Please contact Sean Hoopes, our Service Director, directly at 602-274-3800.
Quick & efficient service.
Only improvement would be a more thorough attention to the vacuuming or inside windows.
Only improvement would be a more thorough attention to the vacuuming or inside windows.
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by RODO0
Verified Customer
Verified Customer
Service Price Transparency
Oct 21, 2025 -
Showcase Honda responded
Your positive experience with our quick and efficient service means so much to us at Showcase Honda. We truly appreciate you taking the time to share your feedback.
I always feel very well taken care of and listened to.
Much better than Ford ever was
Much better than Ford ever was
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by DAVOHOME
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2025 -
Showcase Honda responded
Thank you for sharing your experience with us. We are grateful to know that you feel well taken care of and heard during your visits. Your trust in our team means everything to us, and we work hard to ensure every customer receives the attentive service you described.
I'm happy to be a costumer of showcase honda because the
employees are professional. Than you showcase honda.
employees are professional. Than you showcase honda.
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by Ricardo
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2025 -
Showcase Honda responded
We deeply cherish your loyalty as a customer, Ricardo. It means so much to hear that you appreciate the professionalism of our team members.
I have been to other Honda dealerships in the past.
Nine of them compare to the service at Showcase Honda. Eight year great customer service!
Nine of them compare to the service at Showcase Honda. Eight year great customer service!
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by FELIZ616TA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jackson
Sep 29, 2025 -
Showcase Honda responded
We are overjoyed to hear about your wonderful experience with us over the past eight years! It means so much to know that our customer service stands out compared to other Honda dealerships you have visited.
As soon as I drive up for a scheduled service Austin
greets me. There have been several times I have visited Showcase between services and Austin is there to answer my question and show me how to oper
greets me. There have been several times I have visited Showcase between services and Austin is there to answer my question and show me how to operate the computer. I look forward to my visits at Showcase because of Austin’s friendly, helpful professionalism.
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by JESURRIDGE
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2025 -
Showcase Honda responded
Your feedback is incredibly valuable to us. We are delighted to hear about your positive experiences during your scheduled services and visits. It sounds like you have received consistently helpful and professional assistance with operating the computer system and answering your questions. We truly appreciate customers who feel welcomed and supported during their visits. Your kind words about the friendly and professional service you have received mean a great deal to our team.
We are concerned to see that your experience did not meet the 5-star standard that we strive for, and we would appreciate the opportunity to learn what we could have done to improve. At your earliest convenience, please reach out to Sean Hoopes, our Service Director, at 602-274-3800. Thank you, and we look forward to hearing from you.
Very professional.
Agent was knowledgeable and very accommodating. He explained everything that was done. Felt very comfortable working with him.
Agent was knowledgeable and very accommodating. He explained everything that was done. Felt very comfortable working with him.
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by rfish1954
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2025 -
Showcase Honda responded
Thank you for your kind words! We’re glad to hear that your agent was professional, knowledgeable, and made you feel comfortable throughout the process.
Great customer service, great amenities, excellent
communication and everything is done in a timely manner. Really happy with this dealership.
communication and everything is done in a timely manner. Really happy with this dealership.
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by azp19x
Verified Customer
Verified Customer
Service Price Transparency
Sep 16, 2025 -
Showcase Honda responded
Thank you for your wonderful feedback! We’re so glad to hear you enjoyed our customer service, amenities, and timely communication. It means a lot to know you’re happy with your experience, and we look forward to serving you again!
How I view the Honda dealership, is based on how I'm
cared for and treated by the Honda employee. Austin Czerwinski is the best -- he is why I return to Honda for service!
cared for and treated by the Honda employee. Austin Czerwinski is the best -- he is why I return to Honda for service!
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by DKGERDES
Verified Customer
Verified Customer
Service Price Transparency
Aug 28, 2025 -
Showcase Honda responded
We are pleased to hear about your wonderful experience with our service team. Your perspective on how important genuine care and respectful treatment are truly resonates with us. It brings us great joy to know that Austin has consistently provided you with the exceptional service that keeps you coming back to Showcase Honda.