Augustine Cardona | Page 73

Excellent service department We have purchased two Hondas from this dealership and encouraged our son to purchase his Pilot from Brandon Honda. We were both satisfied with the ser We have purchased two Hondas from this dealership and encouraged our son to purchase his Pilot from Brandon Honda. We were both satisfied with the service and price. I would recommend checking them out if you're looking for a Honda. Yesterday I went in for a routine service (oil change). My Odyssey has 93,000 miles and runs great! We have always gone here for service. My service advisor, John, reviewed the results of our free inspection and helped me plan for future maintenance costs. Brakes. I really appreciate that he didn't try to scare me but helped me plan for the cost. We have always been satisfied with our service advisors. They really help with cost looking for coupons and forewarning of impending maintenance issues. More

Report | Print

Brand new but not new I recently purchased an Accord and shortly after, there was a recall on the airbag. I have not purchased a car in over 10 years and Auggie went above I recently purchased an Accord and shortly after, there was a recall on the airbag. I have not purchased a car in over 10 years and Auggie went above and beyond to help me understand the needs of the car. He explained things in detail to service my car needs and the smartest solutions to alleviating the needs of the car quickly. He is definitely the right man for the job and needs a raise! :) More

Report | Print

overall experience Your service department as well as Will, our salesman were outstanding. I purchased 2 new vehicles from your dealership within 2 years. The only issu Your service department as well as Will, our salesman were outstanding. I purchased 2 new vehicles from your dealership within 2 years. The only issue I have is with Chris in your finance department who is deceitful and not to be trusted. On my last purchase in October 2016 due to some miscommunications concerning our purchase Chris told us he would mail us a $100 gift card to make up for our troubles. After making numerous calls to him and not ever receiving the gift card or a return call I have decided this would be the last car I purchase from your dealership. During our first purchase you were kind enough to respond to an earlier concern I had in the service department and you honored your commitment at that time. You have a great dealership and we love our Honda but your finance department and specifically Chris do not favor customer relations. I do not need a response and am not asking for the gift card now but wanted you to know the quality of your cars is outstanding, your service is department is great but Chris needs some training. More

Report | Print

2014 honda cr-z Everything excellent very fast and take care me they are professional and very friendly I'm happy and see them the next time thank you Everything excellent very fast and take care me they are professional and very friendly I'm happy and see them the next time thank you More

Report | Print

Good Service Our service advisor was Augustine Cardona and he has the customer in mind. He has followed through all of his promises. Glad we purchased or CVR here Our service advisor was Augustine Cardona and he has the customer in mind. He has followed through all of his promises. Glad we purchased or CVR here. More

Report | Print

Great and friendly environment as well as the service adviso Great dealership focusing on the needs of the customer. Friendly environment with great waiting area. The internet speed can be improved to allow cust Great dealership focusing on the needs of the customer. Friendly environment with great waiting area. The internet speed can be improved to allow customers to work while waiting for their vehicles to be serviced. Augustine is a great service advisor to work with More

Report | Print

The best experience service El ser atendido por Augustine es una de mis mejores experiencia en el departamento de servicio. Es increíble ver cómo siempre tiene una disposición de El ser atendido por Augustine es una de mis mejores experiencia en el departamento de servicio. Es increíble ver cómo siempre tiene una disposición de ayudar al cliente sin buscar la forma de hacer una venta. Llegue con un grave problema en mi vehículo donde estaba entre hacer el servicio de mi carro en el dealer por el tema del costo. El me dio las bases suficientes para yo tomar la determinación de hacer el trabajo que mi vehículo requería... hoy día me doy cuenta que fue una de mis mejores decisiones y todo por qué Augustine no solo me ofreció el servicio al cliente que cualquier persona debe tener si no que el fue más allá brindándome su atención como si fuese mi amigo de muchos años. Sin más me despido y bastante agradecido de encontrar personas que sienten y tienen pasión por lo que hacen y es digno de respeto y admiración. Being served by Augustine is one of my best experience in the service department. It's amazing to see how you always have a willingness to help the client without looking for a way to make a sale. I arrived with a serious problem in my vehicle where I was between doing the service of my car in the dealer for the subject of the cost. He gave me enough ground to make the determination to do the job my vehicle required ... today I realize it was one of my best decisions and all because Augustine not only offered me the customer service that anyone He must have but that he went beyond giving me his attention as if he were my friend of many years. Without more I say goodbye and thankful enough to find people who feel and have passion for what they do and is worthy of respect and admiration. More

Report | Print

Courteous and service was completed ahead of schedule. Mr. Cardona stepped in to fill the gap since my previous service representative no longer worked there and the service appointment desk had made my ap Mr. Cardona stepped in to fill the gap since my previous service representative no longer worked there and the service appointment desk had made my appointment for a service rep that was not there at the time of my appointment. He listened to my service requests and make sure that I was aware of the costs for the services requested. My CRV was ready for me about 30 minutes before the estimated time of completion. All of the staff was polite, courteous, and helpful. The only complaint I have is that after purchasing 4 new tires I found a Brandon Honda hang tag on my rear view mirror offering me a deal to purchase 3 new tires and get the fourth tire free. Needless to say, I wish I had been aware of this offer at the time my service was written up so that I could have taken advantage of the savings. More

Report | Print

Best Service Brandon Honda has the best service and i will recommend Brandon Honda to all my friends and to my family members. Thank you for your service. Brandon Honda has the best service and i will recommend Brandon Honda to all my friends and to my family members. Thank you for your service. More

Report | Print

Best service experience ever had Augustine is one of the best assistant service managers and helps with everything very friendly and polite would recommend to anyone Augustine is one of the best assistant service managers and helps with everything very friendly and polite would recommend to anyone More

Report | Print