Audrey Plunkett
Audrey Plunkett at Mercedes-Benz of Palm Springs

Audrey Plunkett

Sales Manager

Mercedes-Benz of Palm Springs

4095 E Palm Canyon Dr
Palm Springs, CA 92264

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2 Reviews
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2 Reviews

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2 Reviews of Audrey Plunkett

May 28, 2026

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Employee Rating

Do not buy a car from this dealer! This was the worst experience I've ever had. I'm happy with the car, but the entire staff we worked with are nightmarish! They failed to supply a co More

by Patsy
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Andrew Mortimer-Lamb

May 29, 2026

Mercedes-Benz of Palm Springs responded

Thank you, Patsy, for sharing your feedback. We sincerely apologize that your purchase experience did not reflect the level of service we strive to provide. We understand how frustrating issues involving title documentation, payment processing, communication, and follow-up can be, and we regret the challenges you encountered. While we're pleased to hear you are happy with your vehicle, we are disappointed that the overall experience fell short of expectations. We would appreciate the opportunity to review your concerns further and discuss how we can improve. Please contact our management team at your convenience.

May 19, 2026

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Employee Rating

Staff has been very responsive to all my needs- from my initial query, throughout the buying process and even after the sale. Thanks for going the extra mile to make sure I have everything I need and I fee More

by ginnie.marquardt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Sullivan, Bradley Valdez , Trey Underwood

May 26, 2026

Mercedes-Benz of Palm Springs responded

Thank you for your wonderful feedback about Mercedes-Benz of Palm Springs. We’re thrilled to hear our team has been responsive and supportive throughout your entire Mercedes-Benz purchase journey, from your initial inquiry to post-sale follow-up. Going the extra mile to ensure our customers feel confident, informed, and excited about their new vehicle is always our goal. We truly appreciate your support and wish you many enjoyable miles in your new ride!

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