Ashley Wirz | Page 31

The best experience with the service department anywhere I have ever been thank you Ashley I have ever been thank you Ashley More

by X Verified Customer Verified Customer

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My car was in their service area for 4 months! When I got it back, there was oil in the coolant reservoir. when I pointed it out to Ashley, they just took my car back to the back and skimmed the When I got it back, there was oil in the coolant reservoir. when I pointed it out to Ashley, they just took my car back to the back and skimmed the oil off the top. Everyone knows that if oil and water are mixing then there is a failure to a gasket or a blown head. Nope, they didn't care. By the time we got it home, the xxxx thing was overheating and smoking. Do not take you vehicle to this place for service! They have no idea what their doing! More

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Ashley has always been very thoughtful and professional to me every time I’ve had an appointment with him. I’ve been doing business with Aransas Autoplex for approximately 15 years and bought 3 vehicles fr to me every time I’ve had an appointment with him. I’ve been doing business with Aransas Autoplex for approximately 15 years and bought 3 vehicles from them. They have always been very professional and fair with me. More

by jimni5er Verified Customer Verified Customer

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Very professional answered all my questions and did everything he could to help me Good everything he could to help me Good More

by rockngraphics Verified Customer Verified Customer

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I made the appointment and arrived about 10 minutes early. The truck was taken back at the appointed time. It was returned to me 35 minutes later. Great job Aransas Autoplex! early. The truck was taken back at the appointed time. It was returned to me 35 minutes later. Great job Aransas Autoplex! More

by wmfjr Verified Customer Verified Customer

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Actually, I was never given a full copy of what all my warranty package covers...but otherwise, it was good warranty package covers...but otherwise, it was good More

by conniehinton4 Verified Customer Verified Customer

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Been doing business with that company since 1988 purchase 6 vehicles from them this last vehicle purchased had problems that corrected it I'm very pleased 6 vehicles from them this last vehicle purchased had problems that corrected it I'm very pleased More

by bbarnold Verified Customer Verified Customer

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Had a Flat and when they open took me right on me! ! Mr. Ashley was Awesome! ! Mr. Ashley was Awesome! More

by kbeebe60 Verified Customer Verified Customer

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Tried to upcharge me on a fuel pump ? Like what!?! Said oily substance in fuel and charge me almost $1300 just for the fuel pump. Did not have answers when calling. Had to call multiple t Like what!?! Said oily substance in fuel and charge me almost $1300 just for the fuel pump. Did not have answers when calling. Had to call multiple times to get someone to answer my calls. When paying the lady with the bad hair do closest to the front door was very rude and has attitude. Not even able to look me in my face just passing me paper and pen to sign. At this location for 3 business days to get the same error codes I was getting on my GMC app. Soon as getting vehicle to new dealership to get service. Turns out fuel pump with burnt and was under warranty. Called next business day with updates. When collecting my vehicle to transfer to new location. Heater was on in my car at 74 degrees when it was already in the 80’s outside. Back right tire has a slice on the side that was not caused before arrival. Forced to drive around cars to exit because after other customer dropped off their vehicle, attended said was going to get keys to move other vehicle but came back and waved me to go around instead of moving vehicle like stated before. More

by OSTYN Verified Customer Verified Customer

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Never listed multipoint inspection checklist so I don't thing it was done Needs a check list thing it was done Needs a check list More

by donnarubylanier Verified Customer Verified Customer

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