Ashley Williams
Ashley Williams at Toyota of Kent

Ashley Williams | Page 21

Finance Director

Toyota of Kent

1111 W. Main St.
Kent, OH 44240

5.0
451 Reviews
5.0

451 Reviews

Write a Review

451 Reviews of Ashley Williams

May 12, 2023

Dealership Rating
Employee Rating

I should not have to double check the contract to see that everything the salesman and I agree upon is in writing. I know people will say it is wise to do so but a "good" salesman will cover you for that More

by TEXT.C8
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kaylee Genthner

May 19, 2023

Toyota of Kent responded

Hi there, I would like to get some more details about your experience with us. We would like to have a better understanding about your experience. Please reach out to us at 330.673.2200 and ask for our Customer Relations Manager Kaylee at your earliest convenience and we will do our best to resolve this with you. Thank you again fr your feedback and we hope to be at service in the future.

May 05, 2023

Dealership Rating
Employee Rating

Everybody was wonderful very nice. Would recommend anyone looking for a car. Except I love my new car. More

by JENBUTZ2017
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Bonina

May 12, 2023

Toyota of Kent responded

Jenbutz2017, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

May 02, 2023

Dealership Rating
Employee Rating

Very professional and friendly, made the buying process smooth and fast. Would definitely recommend to anyone. More

by FIDURSKI33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Nicholas Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas

May 12, 2023

Toyota of Kent responded

Fidurski33, thanks for your praise and kind comments about our team. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

April 28, 2023

Dealership Rating
Employee Rating

According to conversation with the salesman, I could sell my own car but would have to come up with money for trade allowance. This was later denied because it wasn't in the contract, and caused a great inco More

by TEXT.C8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kaylee Genthner, Tom Powers

May 19, 2023

TEXT.C8 responded

In negotiating for my new car, the salesman doesn't remember that he gave me the option to either trade my car in or just come up with the money. When I told him what a wonderful car mine was and all that I had done to keep it in good shape, I was hinting that I had given them a real deal. The salesman said "Then just bring in the money" (if you don't want to trade it in). Based on that, I told a few people about it and they offered more, but when my new car came in, the dealership said the contract wasn't written that way and if I wanted to keep my car, I would have to come up with $2500 more to buy the new one. I was able to convince the potential buyer that the deal was off because the terms of buying the new car were not as originally understood. I found out later that the buyer's sponsor was willing to pay the $2500 more, but at the time no one was thinking that way. We were too busy trying to figure out what could have gone wrong. I really don't wish to talk about this anymore. It is what it is, and nothing's going to change that. The salesman's manager gave me $1000 more for my car. I'm willing to be happy with the transaction (if you quit sending me these emails). Thanks - Dave

April 28, 2023

Dealership Rating
Employee Rating

Trevor Kovacs was the most incredible salesman! I was so nervous as this was my first time buying a car and was nervous a salesman would try and take advantage of that but that couldn't be further More

by JALYN ALLEN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kaylee Genthner, Trevor Kovacs

May 01, 2023

Toyota of Kent responded

Jalyn Allen, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

April 28, 2023

Dealership Rating
Employee Rating

Our interaction and experience with those that we dealt with was very positive. Beginning with our sales consultant Trevor Kovacs, he met us promptly and took his time to answer any questions we had throug More

by KBTNPS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trevor Kovacs

May 01, 2023

Toyota of Kent responded

Kbtnps, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Toyota of Kent!

April 27, 2023

Dealership Rating
Employee Rating

Always receive fast, friendly and efficient service every time I bring my car in. They always explain why if any work needs to be done. More

by HAYES9476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Anthony Bonina

May 01, 2023

Toyota of Kent responded

Hayes9476, we're glad to hear you enjoyed your visit. We can't wait to see you again, have a great day.

April 26, 2023

Dealership Rating
Employee Rating

I had a wonderful experience. They were very straightforward with the details and the financing. I didn't feel like they were trying to take advantage of me like I have at other d More

by WENDYLEE9631
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz

May 01, 2023

Toyota of Kent responded

Wendylee9631, we really appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 25, 2023

Dealership Rating
Employee Rating

I was very pleased with the entire process at Toyota of Kent.5 stars the entire time. More

by RDOLLYHIGH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gary Shultz, Nicholas Williams, Matt Roberts, Anthony Bonina, Ryan Urban , Kaylee Genthner, Tiffany Lucas

Jan 11, 2024

Toyota of Kent responded

Rdollyhigh, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent!

April 21, 2023

Dealership Rating
Employee Rating

Friendly sales staff that took the time to go over all the options that were available to me. In the end I love my Tacoma! More

by VHICKIEDOC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2023

Toyota of Kent responded

Hi Vhickiedoc, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

...
21
...

Dealership Inventory (185 Vehicles)

new 2027 Toyota Camry car, priced at $34,505
2027 Toyota Camry
new
Celestial Silver exterior
Automatic
All-wheel Drive
used 2024 Volkswagen Taos car, priced at $20,446
2024 Volkswagen Taos
used
Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Toyota Grand Highlander Hybrid car, priced at $57,656
2026 Toyota Grand Highlander Hybrid
new
Cloud exterior
Automatic
All-wheel Drive
used 2022 Toyota RAV4 car, priced at $27,394
2022 Toyota RAV4
used
Ruby Flare Pearl exterior
Automatic
All-wheel Drive
new 2026 Toyota Tacoma car, priced at $43,967
2026 Toyota Tacoma
new
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive
new 2026 Toyota Corolla Cross Hybrid car, priced at $34,607
2026 Toyota Corolla Cross Hybrid
new
Pearl exterior
Automatic
All-wheel Drive