Arturo Gonzalez | Page 7

They have good service and they do an excellent work, thank you for your service. thank you for your service. More

by Enrique Giron Verified Customer Verified Customer

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They told me new engine took somewhere else they fixed the problem. I feel like they should be able to diagnose a ford problem the problem. I feel like they should be able to diagnose a ford problem More

by jcjj1123 Verified Customer Verified Customer

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The people are first rate but after four visits the connectivity problem persists on my Maverick connectivity problem persists on my Maverick More

by FLIGHT.JAKE Verified Customer Verified Customer

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Very customer oriented . Checked everything and contacted me to let me know the cost before proceeding. They listened to my concerns. I feel very comfortable with bringing my Checked everything and contacted me to let me know the cost before proceeding. They listened to my concerns. I feel very comfortable with bringing my vehicle to them More

by MEHEENAN Verified Customer Verified Customer

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Arturo was great! Very responsive and knowledgeable. I felt like the price was fair and the service I received was excellent! Very responsive and knowledgeable. I felt like the price was fair and the service I received was excellent! More

by JOSHUASHEEN43 Verified Customer Verified Customer

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Having to wait 2 weeks just to get a $189 assment is rediculess. Most dealers would have had me in and out by now. I am wondering if it is worth it to deal with Syline any further. rediculess. Most dealers would have had me in and out by now. I am wondering if it is worth it to deal with Syline any further. More

by jerywatson500hsc Verified Customer Verified Customer

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Smart guys that think out of the box! When the part was not available right away, they got the right guy and had me running that day. When the part was not available right away, they got the right guy and had me running that day. More

by EWHOWE Verified Customer Verified Customer

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Skyline gourd’s service department is amazing. They finished service including recall check quickly and I had my car in no time. Such a nice group of people. Would highly recommend. They finished service including recall check quickly and I had my car in no time. Such a nice group of people. Would highly recommend. More

by Gobloem Verified Customer Verified Customer

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Originally started 4-22-24 Fan belt noise and tensioner- requested they inspect and replace They charge nearly $200 just to look. Determined the fan belt needed replacing as well as one AC line tensioner- requested they inspect and replace They charge nearly $200 just to look. Determined the fan belt needed replacing as well as one AC lines 7-31-24—same noises Tensioner again bad Discovered the AC compressor needs replacing $1251.58 P&L 2015 Ford Explorer 6cyl – Wilson motors $1500 est Landmark Ford 503-436-6392 – NQ Damerow Ford – 503-644-1131 Service advisor—Arturo Gonzales— When I dropped off the car, I never got a test with updates- generally I do Was determined that the AC Compressor was bad and needed to be replaced. This should have been caught on 4-22-24 Told me they could have the part in house on the 1st and replaced it on the 2nd. I live 20 miles away and told them I could leave the car if they would give me a ride home. Was told that this was outside the drop off range. i. What is interesting is that they offered a woman a ride home that was the same distance the morning of the 29th. I know this because I was in the drop off van when the driver was told to drop me off and take a woman to Silverton, and that Arturo approved it ii. When I confronted Arturo with this he said “Did I?” and walked away. As a result, I was required to drive my SUV back home and bring it back the next day. iii. I was called later in the day by Arturo asking if there were any parts inside the vehicle. There was an air filter that was not supposed to be in the vehicle. More

by Cary-n-lee Verified Customer Verified Customer

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It was a great experience and I will continue to do all my services at Skyline Fird! my services at Skyline Fird! More

by NICELYDUNNWANGS Verified Customer Verified Customer

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