Arturo Gonzalez
Arturo Gonzalez at Skyline Ford

Arturo Gonzalez | Page 13

Service Advisor

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

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4.5
311 Reviews
4.5

311 Reviews

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311 Reviews of Arturo Gonzalez

December 26, 2023

Dealership Rating
Employee Rating

Normally good service but had a few issues this time. In for a tire repair and check on overall wear of tires. Sent a text to the number given asking about status after an hour plus of waiting and never More

by MLISAMLOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mel Wangler , Not sure —could have been John—but individual who reset and inflated tire after I brought it to the attention of them was very nice.

Dec 28, 2023

Skyline Ford responded

Thank for this feedback on your visit. Thank you for choosing Skyline Ford!

December 17, 2023

Dealership Rating
Employee Rating

Es un buen lugar me atendieron muy bien el servicio es excelente tendré q regresar More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Skyline Ford responded

Gracias por elegir Skyline Ford

December 01, 2023

Dealership Rating
Employee Rating

They did some warranty work and some recalls on my truck did what they were supposed to do. More

by islanderson69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 30, 2023

Dealership Rating
Employee Rating

Abrupt and rude. That’s the best I can say. I Will not come back. More

by Jgdesigns01
Service Price Transparency
Service Communication
Recommend Dealer
No
Dec 21, 2023

Skyline Ford responded

We'd like to hear more from you regarding your visit. Send an email to jima@skylineforddirect.com when you can or give us a call.

November 29, 2023

Dealership Rating
Employee Rating

A problem with my car was diagnosed, but further examination showed car did not need repairs. More

by flcaffey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mel Wangler, Jim Agur, Jenny Thomas, Ben Wade , Gavin Lawson, Sterling Wallace

Dec 28, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford and letting us take a peek at your vehicle!

November 28, 2023

Dealership Rating
Employee Rating

Mel greeted me right when I came in. She was amazing. Dom and Kendra greeted me also it was so fast and super friendly! More

by Run
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Marr, Mel Wangler , Dom the porter! And Kendra thank you!

Dec 28, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 23, 2023

Dealership Rating
Employee Rating

They were very quick to get me scheduled and take care of my truck. I knew it would cost a lot to get it fixed up but they know they’re vehicles and my truck runs much better now. More

by carol cornejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Office people and car delivery person was very nice to me.

Dec 28, 2023

Skyline Ford responded

We're glad we could get you patched up. Thank you for choosing Skyline Ford!

November 18, 2023

Dealership Rating
Employee Rating

Prompt and professional , appeared to know what was going on. Could of been a little more courteous. More

by CTIECKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Marr, Mel Wangler, Jim Agur, Jenny Thomas, Ben Wade , Gavin Lawson, Sterling Wallace, Jeff White

Dec 28, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

November 15, 2023

Dealership Rating
Employee Rating

Great customer service, work is done promptly and the pick up and delivery service is excellent. More

by pandccameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mel Wangler , Gavin Lawson, Courtney

Nov 16, 2023

Skyline Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Skyline Ford, we look forward to having you as one of our valued customers for many more years to come! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

November 10, 2023

Dealership Rating
Employee Rating

The service department is very good and I know they take great pride in their work. More

by barba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jenny Thomas

Nov 11, 2023

Skyline Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Skyline Ford! Matthew W. Hyatt Marketing Coordinator matthew@skylineforddirect.com

Nov 11, 2023

barba responded

I have been coming to Skyline Ford for 38 years and have always received great service and your prices I can live with. Thank you for responding, I was not sure you would receive it being that it came from my phone and I still have trouble understanding how to work it.

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