Arthur Palazzolo
Arthur Palazzolo at Lia Toyota of Colonie

Arthur Palazzolo | Page 4

Service Advisor

Lia Toyota of Colonie

2120 Central Ave
Schenectady, NY 12304

Contact Me
5.0
57 Reviews

Dealership Experience

15 yrs, 3 mos

Industry Experience

28 yrs, 4 mos

Specialties & Trainings

TOYOTA CERTIFIED TRAINING

5.0

57 Reviews

Write a Review

57 Reviews of Arthur Palazzolo

October 23, 2023

Dealership Rating
Employee Rating

The service advisor Art Palazzolo is very good, he kept me posted, explained options. I found the entire service crew to be pleasant. More

by odonnj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pattie Naccarato, Joshua Nakchad , Kyle Waters

Oct 23, 2023

Lia Toyota of Colonie responded

Thank you for telling us why you liked this service visit! We're pleased you enjoyed the accommodations offered by Art and our service department. We hope you'll continue to make Lia Toyota your first choice for service!

October 22, 2023

Dealership Rating
Employee Rating

Great Service, good communication, professional advice and conduct throughout. When I received my vehicle after the work was done I was fully satisfied. More

by MarkG
Service Price Transparency
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Scott Weis

Oct 23, 2023

Lia Toyota of Colonie responded

Mark, thank you for your trust in our service team! We're happy they provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

October 11, 2023

Dealership Rating
Employee Rating

I've always received good service with reasonable prices from Lia Toyota, Steve Manhey has always responded to any concerns I've had. More

by AJS9939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Radley , Kyle Waters

Oct 12, 2023

Lia Toyota of Colonie responded

Thank you for telling us why you like working with Steve! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your Toyota's needs. We look forward to ensuring more high quality service at your next appointment!

October 09, 2023

Dealership Rating
Employee Rating

Art Palazzolo was great was up front & honest with me the entire time & kept be in the loop as my service was being done. More

by Ras
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2023

Lia Toyota of Colonie responded

Ras, thank you for recognizing Art's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time he and the Lia Toyota team may serve you. Safe travels until then!

September 18, 2023

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Employee Rating

I am always confident in having Art Palazzolo as my service advisor. I only schedule service when Art is available. More

by bhassett62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The ladies at the checkout desk

Sep 18, 2023

Lia Toyota of Colonie responded

We're delighted to hear that! Thank you for letting us know how pleased you've been with Art's support and guidance each time you visit. We wish you the safest of travels until we may be of service to you again!

August 22, 2023

Dealership Rating
Employee Rating

Art Palazzolo always goes above what you would expect of a service writer. He listens to the vehicle owner and explains everything in detail. More

by Michael B
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 22, 2023

Lia Toyota of Colonie responded

Thanks so much, Michael! We truly appreciate your continued business, and we're glad Art continues to be a reliable resource for your automotive needs. Thank you for always choosing Lia Toyota!

August 17, 2023

Dealership Rating
Employee Rating

My service advisor on my most recent visit was Art Palazzolo. He was knowledgeable, professional and courteous. I had a great service experience, I was well informed throughout my visit, detailed esti More

by cboswort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Richards, Sean O'Keefe , Michael Kikkert, Aaron Tice, Gregg Stevens, sales, Chrsitopher Comorski, service

Aug 17, 2023

Lia Toyota of Colonie responded

Thanks for honoring us with your fantastic feedback, as well as your years of loyalty to Lia Toyota! We're delighted Art provided you and your Corolla with an exceptional service experience. We hope to continue working with you for years to come!

Aug 17, 2023

cboswort responded

My sales and service experiences at Lia Toyota have been consistently excellent for 14 years now, first with my 2008 Toyota Corolla LE and currently with my 2021 Toyota Corolla SE Premium. I actually purchased my first Corolla new in 1973 from State Toyota, which I believe was owned by the Lia family at that time as well. Great cars, great service, great place to do business.

August 11, 2023

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Employee Rating

I recently had service done on my car and it was handled by Art Palazzolo. He was very helpful and explained everything to me as well as keeping me updated on when the service was completed. I would definit More

by jean mosher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2023

Lia Toyota of Colonie responded

Hi, Jean! Thanks for telling us what you liked about this experience. We're happy Art handled your vehicle's needs with great care and communication. We wish you the safest of travels until we may be of service to you again!

July 27, 2023

Dealership Rating
Employee Rating

Always professional and getting quicker and quicker with appts. Clean food wifi and detailed paperwork. More

by jasmineroberts87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2023

Lia Toyota of Colonie responded

Thanks so much, Jasmine! We truly appreciate your business, and your positive feedback on Art's assistance is very encouraging for our team. We look forward to making your next appointment just as superb!

July 15, 2023

Dealership Rating
Employee Rating

Art has assisted me many times he is very professional and a pleasure to deal with. More

by Cadinuzzo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2023

Lia Toyota of Colonie responded

Thank you for stopping by to share positive feedback on Art in our service department! We're delighted he continues to make your service visits pleasant and complete. Please don't hesitate to let us know when Art and the Lia Toyota team may assist you again. It's always our pleasure!

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