82 Reviews
Write a Review82 Reviews of Art Flores
August 31, 2024
The first time I tried to make an appointment I asked for a loaner because they wanted my car for 2 days, they said all their loaners were out and they would put me on a wait list. After waiting a month I c a loaner because they wanted my car for 2 days, they said all their loaners were out and they would put me on a wait list. After waiting a month I called again was told again they needed the car for 2 days so I asked for a loaner again and the service manager informed me that they didn't have loaners and only supplied a shuttle up to 15 miles. I guess if you buy a car from them and you live more then 15 miles away and need a ride your SOL. Maybe they should only sell cars to people who live in a 15 mile radius so they could provide the proper service for their customers. More
August 14, 2024
Your receptionist, Ms Colson, very helpful with making my appointment with service. Thank you, Ms. Colson, and to Arr for superior customer service! appointment with service. Thank you, Ms. Colson, and to Arr for superior customer service! More
Other Employees Tagged: Rob Robison, Robbie Ververs
August 02, 2024
Quick service! Got an oil change and they got me in right away. Notified me on vehicle health. Got an oil change and they got me in right away. Notified me on vehicle health. More
Other Employees Tagged: Mary Jo "MJ" Fuletti
May 19, 2024
Very knowledgeable sales people, the service department is great, and I have had very good experiences at this dealership. I have now purchased two vehicles from them and they have taken very good care of is great, and I have had very good experiences at this dealership. I have now purchased two vehicles from them and they have taken very good care of me. I highly recommend this dealership. More
Other Employees Tagged: Nick Velasquez, Daniel "Scooter" Snider, Jeff DuVall, Steve Thompson, Michael Ververs, Mary Jo "MJ" Fuletti
April 12, 2024
When I was almost home after your work on my F250, I got a low tire indication. Apparently when you rotated the tires, you failed to check the pressure. The fronts were put on the back and the backs on the a low tire indication. Apparently when you rotated the tires, you failed to check the pressure. The fronts were put on the back and the backs on the front....the fronts should be 60psi and the backs 75 psi. However what you left me with was back tires at 60 psi and fronts at 75!! Hence the low pressure signal! PAYMENT: I had points I planned to use-no one told me in advance that you charge 3.5% to use a credit card. I did not bring a check book nor did I have $1200 in cash on me, so the points I earned (were less than I was told online) and the points were negated by your credit card charge. This e-mail went to my husband. I have tried to get you to change notifications to my e-mail but that has not been successful either. Your service personnel are pleasant-that is the only reason I gave 3 stars! More
April 05, 2024
Had a last minute check engine light come on right before a big trip. I called not expecting to get in but Art gay me in the next day and my truck was fixed in time for the trip! Excellent service!!! a big trip. I called not expecting to get in but Art gay me in the next day and my truck was fixed in time for the trip! Excellent service!!! More